In today’s busy dental practices, where general dentists are doing more complex treatment cases, it is more important than ever that dental teams are aware of how the practice makes treatment not only affordable but as comfortable as possible for the patient. In order to do this, team members must understand and explain in detail the benefits of such procedures. For example, sedation dentistry is a popular way to treat patients and may be a covered benefit with dental benefit carriers when major dental procedures are performed.
There are many advantages to the patient and to the dental team for performing sedation dentistry. For dentists, they can control patient movement and cooperation while in the dental chair. For patients, the use of sedation dentistry is an excellent way to provide necessary dental treatment without the anxiety of sitting in the dental chair awake with their mouth open for a seemingly endless amount of time. And for some patients, it has the added benefit of being better for their health.
So how can the dental team help explain the benefits of sedation dentistry? After the dentist explains treatment and that he/she can or will be using sedation during the procedure, the treatment coordinator reviews the treatment and associated fees. This is typically when the patient questions the need to be sedated. However, when the patient questions these fees, we can address their concerns by telling them the very real benefits of sedation dentistry.
These benefits include:
- Less emotional and physical stress
- Increased comfort
- Reduced gag reflex
- Little to no memory of the treatment
- Time saving – fewer appointments needed
Explaining the benefits of sedation dentistry to alleviate the patient’s fear of dentistry is a great way to help the patient understand why the dentist makes this option available to them. It is yet another way that we can provide excellent customer service to our patients while taking care of their dental needs.