Off The Cusp was created as a tool to provide valuable, relevant information to dental professionals. To do this, we have enlisted the support of a diverse group of experts that help us keep you current on the latest industry topics, trends, best practices, product information, and tips.

Our contributors are experts in a number of various fields, including dental practice management, marketing, social media, human resources, employee relations, customer service, dental office technology and equipment, office design, and much more. These contributors are a good mix of Patterson employees and dental industry experts.

Check out our comprehensive list of contributors below. Click on their names to see their biographies and get a full list of the contributions they’ve made to Off The Cusp.

Off The Cusp Contributors

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Alan Johnson
Marketing Manager
Patterson Dental

Alan Johnson has spent the last 15 years in the dental industry blending technology with real life application. With a background in business and technology, the former VP of Consulting for Mercer Advisors is currently a part of the marketing and software development team for Patterson Dental. Alan led the development team that created OnTrack and brings real life expertise to the utilization and daily application of OnTrack for growth, alignment, and business development.
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Aleksandra Sobic
Social Media Manager
Patterson Dental

Aleksandra is Patterson Dental's Social Media Manager, and resident tooth pun fanatic. She believes that a healthy smile is the quickest way to make a positive "first impression."
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Alex Magliocco
Sports Marketing and Sales Coordinator
Bite Tech, Inc.

Alex Magliocco, MBA, is the Sports Marketing and Sales Coordinator at Bite Tech Inc., the Exclusive Licensee of Under Armour Performance Mouthwear. Alex is an advocate for using proper mouthwear protection in all sporting events. To become an Authorized Under Armour Provider click here for more information.
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Alex Nozdrin
Founder
RevenueWell

Alex is one of the founders of RevenueWell, the maker of automated practice marketing and patient communications software that cuts overhead costs, increases production and helps practices acquire new patients. Alex is passionate about marketing, online technologies and ways that they can be applied to help dental practitioners succeed in the Internet age.
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Amanda Buytaert

Amanda has been with Patterson for 6 years holding positions in both the Creative Services group and the Marketing Department. She is currently a Marketing Specialist and works with various vendor partners communicating media opportunities including publications, web, and social media.
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Andrea Greer
Advisor
Jameson Management

Andrea Greer is a practice management Advisor for Jameson, an international management coaching and marketing firm. Greer’s extensive experience in the dental profession accompanied by her unique ability to coach teams to practice success makes her a valuable asset to dental practices. For more information on Andrea and how Jameson can help your practice, visit www.JamesonManagement.com or call 877.369.5558.
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Andrea Umbreit
Director of Marketing and Communications
Smiles Change Lives

Andrea Umbreit is the Director of Marketing and Communications for Smiles Change Lives, a national nonprofit organization that connects caring orthodontists with children in need. With more than a decade of experience working in nonprofit organizations ranging from education, to environment, to oral health, Andrea will present a broad framework for incorporating various brand-building philanthropic initiatives into your practice to support charity and impact your bottom line. With an undergraduate degree in molecular microbiology and Spanish Literature from Washington University in St. Louis, and a Master’s Degree in Public Administration from the University of Missouri-Kansas City, Andrea has absolutely no formal training in marketing and has been an important force in marketing SCL during its national expansion. If she can pull this off, so can you!
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Angela Donovan
Certified Dental Practice Management Administrator (CDPMA)
NE Dental Office Manager

Angela Donovan is a Certified Dental Practice Management Administrator through the Dental Assisting National Board. She has over 20 years of dental practice administrative experience. Currently, she is the office manager for Harbor Cove Dental in Gloucester, MA. She is the President and Founder of the New England Dental Office Managers Study Group. She serves as a committee member for Delta Dental of Massachusetts Office Managers Advisory Council (OMAC) and DenteMax OMAC. She is also an active member of the Association of Dental Implant Auxiliaries. In her spare time, she enjoys spending time with her husband, Dennis and their dog, Millie.
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Ann O'Connor
Vice President of Global Periodontal Business
Hu-Friedy

Ann O'Connor, RDH Periodontal, is the Vice President of Global Periodontal Business at Hu-Friedy. She has a Masters degree in Training and Development and earned her Bachelor's in Health Arts from the University of St. Francis in Joliet, Illinois. She is a member of the International Coach Federation and the American Society of Training and Development.
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August de Oliveira
Co Founder DigitalEnamel.com

Dr. August de Oliveira lectures internationally on Implants, Guided Implant surgery and restoration, and CAD/CAM. He has authored two books on Implantology, Implants Made Easy and Guided Implantology Made Easy. Dr. de Oliveira is a forum moderator on Dentaltown.com for the Implantology Forum. He practices full time in a private general dentistry practice in Los Angles and is co-founder of DigitalEnamel.com, an online magazine of digital dentistry. Dr. August de Oliveira can be reached by email at augustdds@gmail.com
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Ben Anders
Programs and Communications Coordinator
Oral Health America

Ben is the Programs and Communications Coordinator for Oral Health America and is a guest blogger for Off the Cusp.
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Bete Johnson
Vice President of Business Development
CareCredit

Bete Johnson, a 20 year sales, marketing and practice management veteran, is currently Vice President of Business Development for CareCredit. She has been a core part of the CareCredit team for over 14 years and was just recently recognized as one of the Top 25 Women in Dentistry. Through her engagement with dental professionals (including consultants, associations, practices, and dental suppliers) Bete provides the opportunity to network and create new relationships that benefit the dental profession.
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Bob Foss

Bob Foss is the director of business development for Patterson Dental. His Patterson career includes manager roles at the Patterson Baltimore Branch and South Central Region. Bob also provides strong focus and support for Schick dental X-ray products.
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Bonnie Pugh
Coach & Speaker
Practice Dynamics

Bonnie Pugh started her career in dentistry over 27 years ago as a business team member and quickly moved into technology with a leading technology company. Bonnie is a uniquely skilled, versatile business and technology professional, offering 26+ years combined industry and business experience. Bonnie is the co-founder of Practice Dynamics, a dental consulting company that focusing on balance driven success through systems, teams and technology. Prior to co-founding Practice Dynamics Group, Bonnie was the Product Line Manager for the Dental Division of Carestream Dental. She worked with the company for 23 years and in this role she was responsible for the strategic planning of the dental practice management line of products.
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Bryan Duncan
President
Mercer Mastery

Bryan leads our dental practice consulting division. He is responsible for the ongoing success of Mercer Advisors’ OnTrack® Business Intelligence System, practice consulting services and transition services. He has more than 15 years of experience at Mercer Advisors. Prior to joining the Mercer Advisors team, Bryan worked as a Certified Public Accountant, specializing in litigation support and forensic accounting.
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Bryan Laskin
DDS
Lake Minnetonka Dental

A 1999 graduate of the University of Minnesota Dental School, Dr. Bryan Laskin operates a successful private practice in Wayzata, Minnesota. The practice, named Lake Minnetonka Dental, has a keen focus on efficient, esthetic restorative dentistry. The goal of the practice is to exceed expectations, using the latest technology in a friendly, comforting environment. Dr. Laskin is a basic and advanced Patterson-certified CEREC trainer and Sirona Beta-tester, co-founder and moderator of the Minnesota CEREC and Galileos Study Clubs, as well as developer of the OperaDDS suite of communication tools; from secure email and collaboration to smooth intra-office messaging.
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Carla Wicks, RDH
Technology Advisor
Patterson Dental

Carla Wicks began her career in dentistry in 1981. She became an RDH in 1991 and currently holds licensure in Texas and Colorado. She has worked in general and perio practices as a receptionist, office manager, dental assistant and dental instructor (both assisting and hygiene). She has also held a civil service position for the U.S. Army and been a liaison for a dental insurance company, director of a dental assisting school and territory rep for MIS Implants in the Dallas-Fort Worth area. Carla has published in two dental periodicals, founded two dental service companies offering insurance submittal and consulting, and invented the Magni-Mirror dental instrument, handling marketing, sales and distribution. A BLS instructor for the American Heart Association, she has testified before the Texas Senate on multiple occasions.
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Carrie Webber
Marketing Director
Jameson Management

Carrie Webber is Director of Marketing for Jameson Management, a practice management, marketing and hygiene coaching firm. Carrie develops internal and external marketing initiatives along with social media strategies to effectively communicate the Jameson message to the dental industry. She may be reached at 877.369.5558 or via email at carrie.webber@jamesonmanagement.com. For more information on Jameson services, check out their website at www.jamesonmanagement.com.
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Cathy Jameson
Founder and Chief Visionary Officer
Jameson Management, Inc.

Cathy Jameson, PhD, is founder and chief visionary officer of Jameson Management, Inc. The Jameson team of advisors help improve the lives of dental professionals worldwide through practice management, marketing and clinical coaching. For more information, visit www.JamesonManagement.com, where you can find Cathy’s latest book, Success Strategies for the Aesthetic Dental Practice, or register for complimentary webinars. Call 877.369.5558 to speak with a Jameson team member about your practice.
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Chester Wang
Director
Dolphin Imaging & Management Solutions

Chester Wang is a pioneering member of Dolphin Imaging & Management Solutions, and has served as managing director since 1995. He continues to expand his knowledge and proficiency in diagnostics and orthodontics with practical training and travel to universities and private practices worldwide. He also works with dental-specialty practices to help them effectively utilize the latest technologies in their daily work flow. Chester continues to position Dolphin as a dominant force in the rapidly changing industry of dental-specialty technology.
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Chris Shaughnessy
Founder
HM Fusion

Chris Shaughnessy is a graduate of Arizona State University with a B.A. in graphic design. For over 18 years, Chris has created print and web marketing for companies such as Sharp Reese-Stealy Medical Group, UCSD, Harvard University, Marriott Hotels, Qualcomm, and Pony International. In 2003, Chris launched the dental marketing company, HM Fusion, Inc. Since 2003 Chris and HM Fusion have collaborated with hundreds of professionals in the dental industry to market their practice’s across all formats of web and print.
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Christian Oleson
Creative Director, Global Brand Manager
Patterson Dental

Christian is the creative director and global brand manager for Patterson Companies. He is responsible for leading teams in developing engaging, compelling and relevant marketing and advertising for Patterson’s growing global healthcare portfolio. He’s been building brands for Patterson since 1999.
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Curt Schwieso

Curt is currently the ecommerce sales manager at Patterson Dental. He originally joined Patterson as laboratory manager in 1998.

Cynthia Moss
Consultant and Practice Analyst
Patterson Dental

Cynthia Moss has been in the dental industry for over 35 years covering most aspects of dentistry, including Registered Dental Assistant, Office Manager, Practice Co-owner and Practice Consultant. As a consultant and practice analyst with Mercer Advisors since 2006, Cynthia has assisted dentists and their teams achieve greater success, organization and alignment. Currently with Patterson Dental, her role is a Specialist for Ontrack, the leading business intelligence tool designed specifically for dentists.
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Dan Easty
Regional Technology Advisor
Patterson Dental

Dan Easty has been with Patterson Companies for the past 9 years working in sales and training in the North Central Region. He has educated and trained hundreds of offices to become paperless and the proper/best way to implement technology into their practice. He has recently accepted the role of Regional Technology Advisor with Patterson Dental. Dan and his family reside in the Minneapolis/St. Paul area.
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Dan Konicek
Minnesota Branch Manager
Patterson Dental

Dan Konicek has served as the Minnesota Branch Manager since 2004. Prior to that he was the Columbus, OH branch manager where he also held a Territory Rep position for 12 years. He remains very active in various volunteer organizations locally and nationally. Dan lives in the Twin Cities with his wife and two boys.
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Darren Kaberna

AccelerateMyPractice

Darren Kaberna has been working in the dental industry since 1997 in well over a thousand dental offices. Darren holds a BS in Biology and Chemistry and a MBA in Marketing and Finance. He teaches practical methods to grow your dental practice, and is impacting the lives of both doctors and their staff all over the country, not only improving dental practices but helping people achieve their dreams. www.AccelerateMyPractice.com
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Dave Misiak

Dave was appointed Patterson Dental vice president, sales, in 2010, following his service in leadership posts that include vice president, marketing, merchandise and director of business development. Dave began his Patterson career in 1996 as a territory representative, then equipment specialist, with the San Francisco Branch. Dave also managed Patterson’s Oklahoma City and Boston branches.
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David Harris
CEO and Private Investigator
Prosperident

David Harris is a private investigator and Certified Fraud Examiner with an MBA and professional accounting designation. He is the CEO of Prosperident, the world’s largest firm specializing in investigation of embezzlement against dentists. David can be reached at Prosperident’s Canadian head office at david@dentalembezzlement.com or by phone at 888-398-2327. Prosperident’s web site is www.dentalembezzlement.com .
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Debra Englehardt-Nash
Co-founder
Nash Institute for Dental Learning

Debra has presented workshops nationally and internationally for numerous study groups and organizations. She was a contributing editor for “Contemporary Esthetics and Restorative Practice” magazine, “Contemporary Dental Assistant” magazine and has written for a number of dental publications. She has been honored twice as author of the year for her contributions to dental journals. This is her tenth year being recognized by Dentistry Today as a top consultant and speaker. Debra is co-founder and instructor for The Nash Institute for Dental Learning, located in Huntersville, NC. She is also an instructor for Frontier Institute. Debra is a founding member and served two terms as President of the National Academy of Dental Management Consultants and the first recipient of the Charles Kidd Meritorious Service Award presented by the ADMC. She is an active member of the American Dental Assistants Association and serves on the Board of the American Dental Assistants Association Foundation. Debra is also a member of the American Academy of Dental Practice Administration and a fellow in the International Academy of Dental Facial Esthetics. Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association in 2008. It is their highest honor.
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Debra Z. Sabatini, RDH
Founder
OralEd Institute

Debra Z. Sabatini, Registered Dental Hygienist, founder of the OralED Institute, Pioneer Health Crusader, Educator & Author is dedicated to Total Health Initiatives and Making Oral Cancer History. A highly respected and sought after speaker Debra’s passion for continued education has lead her to develop & deliver successful programs to Medical & Dental Health providers on Oral Systemic Health, Oral Abnormality Screening™ Techniques for Cancer Prevention, Oral HPV, Effective Communication, Emerging Technologies for Risk Assessment, Personalized Medicine for Optimal Therapy Outcomes and Improved bottom line to list a few. Debra prides herself on being on the cutting edge and looks forward to sharing her experiences in the profession she celebrates. To retain Debra’s services you may contact her at debbiez@debbiezrdh.com or 561.358.7660
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Derek Nelson

Derek has been with Patterson for 13 years and is currently the Marketing Communications Manager at the corporate office. He's responsible for managing internal and external marketing/promotional activities, as well as vendor advertising and Patterson's various media opportunities.
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Desmond Clancy
Corporate Training Manager
Patterson Companies

Desmond Clancy is the Corporate Training Manager for Patterson Companies. Desmond and his team support Patterson Dental by providing learning and development programs that empower our sales and leadership professionals to effectively and efficiently understand and respond to customer and employee needs.
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Doug Lambert
Partner
Cosmetic, Family & Sports Dentistry, PA

As a nationally recognized speaker and author, Dr. Doug Lambert combines science and practicality with over thirty years of clinical experience to present common sense solutions for our practices, especially in the area of direct composites. He has presented lectures and workshops at all the major meetings and is part of the education team for the Post-Graduate Course in Comprehensive and Esthetic Dentistry at the University of Minnesota School of Dentistry. He is a Fellow in the American College of Dentists, Pierre Fauchard Academy, Academy for Sports Dentistry, American Society for Dental Aesthetics, and a Diplomat of the American Board of Aesthetic Dentistry. Dr. Lambert has been recognized annually as one of the Top Dental Educators by Dentistry Today for thirteen consecutive years, has been honored as a Top Dentist by Minneapolis/St. Paul and Minnesota Monthly magazines each year for over a decade, serves as the team dentist for the Minnesota Lynx of the WNBA, and is the senior partner in an aesthetic-based practice in Edina, Minnesota emphasizing cosmetic, comprehensive, and sports dentistry.
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Fiona Collins
Dentist, speaker and consultant

Dr. Collins has given presentations in the US, Canada, Mexico, Europe, the Pacific Rim and the Middle East. She has authored courses and presented on topics that include cariology, fluorides and prevention, xerostomia, infection control, dentifrices, biofilm, artificial sweeteners, tobacco cessation and compliance. Fiona has experience in general dentistry, academia and industry. She is an active consultant in the dental industry, speaker and the editor for Continuing Education for Dental Learning. Fiona is a member of the American Dental Association, as well as the Organization for Asepsis, Safety and Prevention (OSAP). She earned her dental degree from Glasgow University and holds an MBA and an MA from Boston University.
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Todd Ehrlich
Master CEREC Trainer
www.cerecology.com

Dr. Todd Ehrlich elevates his patient care through the digital components of his practice and his years of experience in hand-making his own ceramics. At his practice outside of Austin, Texas, he utilizes the technologies to their fullest and reaps the benefits from them, especially CEREC and GALILEOS. Dr. Ehrlich has lectured extensively on CAD/CAM technologies and has developed one of the premier CEREC training programs: CERECology Advanced CEREC Training. He is a beta tester for CEREC and was a beta tester for Ivoclar Vivadent’s e.max CAD.
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Elliott Carson
Director of Marketing Core Equipment
Patterson Dental

Elliott Carson started with Patterson Dental in 2005 as a CEREC Specialist, then was promoted to branch manager in 2011. In 2012, he moved to the corporate office to assume the role of Director of Marketing of Core Equipment.
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Eric Cason
Database and SEO Specialist
Patterson Dental

Eric Cason is a database architect at Patterson Dental with a background in Search Engine Optimization (SEO) and web analytics. He works closely with the marketing and web teams to ensure that the ecommerce platform on pattersondental.com delivers an optimal user experience. Eric lives with his wife in Minneapolis where they generally agree that the coffee is as good as it is in their hometown of Portland Oregon.
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Fern Ingber
President & CEO
National Children’s Oral Health Foundation: America’s ToothFairy®

Fern Ingber is President and CEO of National Children’s Oral Health Foundation: America’s ToothFairy (NCOHF). A 501(c)(3) non-profit organization, NCOHF: America’s ToothFairy provides programs and comprehensive resources to deliver community-based educational, preventive and treatment services for children of vulnerable populations.
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Fred Joyal
Founder
Futuredontics, Inc.

Fred Joyal co-founded 1-800-DENTIST in 1986, and in recent years has shared his marketing knowledge and experience to individual practices and group audiences. He published “Everything is Marketing: the Ultimate Strategy for Dental Practice Growth” in 2009, and it is now in it’s fifth edition. His weekly blog, GoAskFred.com, covers everything from practice marketing and communication to social media and digital advertising, and includes whitepapers and videos design to entertain and inform dental teams. He has spoken at many large events, including keynoting CEREC 27.5, and also a number of smaller groups, study clubs, and dental schools.
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Frederick White
Oregon Branch Manager
Patterson Dental

Frederick became the Branch Manager in Medford, Oregon in 2011. Prior to Patterson Dental Frederick’s experiences include retail management, pharmaceutical sales, and business/cultural development.
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Gavin Shea
Senior Director of Sales and Marketing
Wells Fargo Practice Finance

Gavin Shea is the Senior Director of Sales and Marketing for Wells Fargo Practice Finance. With more than 17 years of banking experience with an emphasis in practice lending, he leads sales and marketing strategy development and implementation throughout the national footprint.
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Genevieve Liesemeyer
Office Designer
Patterson Dental

Genevieve Liesemeyer, Patterson Dental Office Designer is a Wisconsin licensed and NCIDQ certified interior designer with twenty five years’ experience in space planning and interior design. For 20 years she has specialized in dental office design, bringing a total health approach to the design of space through an intense understanding of ergonomic requirements, time flow studies, and the emotional components of dental practices. She designs to increase efficiencies, lower office stress and mitigate patient fear.
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Ginny Hegarty
Senior Professional in Human Resources
Dental Practice Development Inc.

With more than 25 years of experience and certification as a Senior Professional in Human Resources, (SPHR), Ginny Hegarty is best known as a breakthrough expert specializing in practice leadership, accountability and employee engagement. Hegarty is owner of Dental Practice Development Inc, is a visiting faculty member at the Las Vegas Institute for Advanced Dental Studies, (LVI), and is author of the “Practically Speaking” column in Dental Practice Report and the “HR411” column in The Progressive Dentist Magazine. She lectures at Temple University Dental School in Philadelphia and is the president-elect of The Academy of Dental Management Consultants.
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Heather Colicchio
President and Founder
American Association of Dental Office Managers

Heather Colicchio is the President and Founder of the American Association of Dental Office Managers (AADOM). www.dentalmanagers.com.
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Heidi Arndt
CEO and Founder
Enhanced Hygiene

Heidi Arndt RDH, BSDH is the CEO and Founder of Enhanced Hygiene, where they partner with dental groups to create profitable and engaged hygiene teams. Heidi has worked in private practices, dental group practices, teaching at dental hygiene programs and was a clinical hygienists at the Mayo Clinic. She is passionate about expanding the knowledge of the dental hygiene team, so they are true partners within the dental practice.
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Hureaus Kulzer
Heraeus Kulzer

Heraeus Kulzer GmbH is one of the world’s leading dental companies with its headquarters in Hanau, Germany. As a trusted partner, the company supplies dentists and dental technicians with an extensive product range, covering cosmetic dentistry, tooth preservation, prosthetics, periodontology and digital dentistry. More than 1,400 employees at 25 locations worldwide are driven by their expertise and passion for the dental market and embody what the name Heraeus Kulzer stands for: service, quality and innovation. In 2013 Heraeus Kulzer’s product turnover exceeded 400 million USD. Heraeus Kulzer has been part of the Japanese Mitsui Chemicals Group since July 2013. Mitsui Chemicals Inc. (MCI) is based in Tokyo, and has 134 affiliates with more than 14,700 employees in 27 countries worldwide. Its innovative, practical chemical products are as much in demand in the automotive, electronics and packaging industries as they are in other fields such as environmental protection and healthcare. Heraeus Kulzer GmbH is one of the world’s leading dental companies with its headquarters in Hanau, Germany. As a trusted partner, the company supplies dentists and dental technicians with an extensive product range, covering cosmetic dentistry, tooth preservation, prosthetics, periodontology and digital dentistry. More than 1,400 employees at 25 locations worldwide are driven by their expertise and passion for the dental market and embody what the name Heraeus Kulzer stands for: service, quality and innovation. In 2013 Heraeus Kulzer’s product turnover exceeded 400 million USD. Heraeus Kulzer has been part of the Japanese Mitsui Chemicals Group since July 2013. Mitsui Chemicals Inc. (MCI) is based in Tokyo, and has 134 affiliates with more than 14,700 employees in 27 countries worldwide. Its innovative, practical chemical products are as much in demand in the automotive, electronics and packaging industries as they are in other fields such as environmental protection and healthcare. Heraeus Kulzer GmbH is one of the world’s leading dental companies with its headquarters in Hanau, Germany. As a trusted partner, the company supplies dentists and dental technicians with an extensive product range, covering cosmetic dentistry, tooth preservation, prosthetics, periodontology and digital dentistry. More than 1,400 employees at 25 locations worldwide are driven by their expertise and passion for the dental market and embody what the name Heraeus Kulzer stands for: service, quality and innovation. In 2013 Heraeus Kulzer’s product turnover exceeded 400 million USD. Heraeus Kulzer has been part of the Japanese Mitsui Chemicals Group since July 2013. Mitsui Chemicals Inc. (MCI) is based in Tokyo, and has 134 affiliates with more than 14,700 employees in 27 countries worldwide. Its innovative, practical chemical products are as much in demand in the automotive, electronics and packaging industries as they are in other fields such as environmental protection and healthcare. www.heraeusdentalusa.com
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Jack Hadley
Partner
My Social Practice

Jack Hadley is a founding partner at My Social Practice. He has developed the curriculum for, and teaches, an MBA Social Media Marketing course at BYU’s Marriott School of Management in Provo, Utah. Jack is also the founder of the Utah Valley Social Media Club. An award-winning copywriter and former ad agency creative director, Jack has a rich background in all aspects of the creative process.
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Jackie Sanders
Manager of Professional Relations and Communications
Sunstar Americas

Jackie Sanders has over 3 decades of evolving dental experience and professional growth. As a former dental hygienist for almost 12 years and the current Manager of Professional Relations and Communications at Sunstar Americas, she strives to remain a proactive personality in the continual growth of the dental industry.
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James Buffington
Multimedia Producer
Patterson Companies

James is a Multimedia Producer for Patterson Dental and has over 10 years of experience as a filmmaker, director, and videographer.
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James Klim
Founder
CADStar.org

Dr. Klim is an internationally recognized speaker, author, manufacturer consultant, beta tester and teacher of advanced functional and esthetic CAD/CAM dentistry. With over 25 years of clinical experience working with all-ceramic restorations, Dr. Klim has developed sound clinical techniques that he is now applying to the CEREC process. He is passionate about sharing tools and templates that will assist other CEREC users with their success and satisfaction in the CAD/CAM restorative theater.
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Jan Mitchell
Associate Professor
Georgia Regents University

Jan Mitchell teaches in the Oral Rehabilitation department of the Dental College of Georgia. She is past president of the American Board of Operative Dentistry and is a Master in the Academy of General Dentistry. Dr. Mitchell lectures extensively on Cariology, Vital Pulp Therapy, Cements, and Treatment Planning.
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Jana Berghoff
Technology Marketing Manager
Patterson Dental

A registered dental hygienist, Jana spent the first 23 years of her professional career working both in the clinical dental setting and in practice management. For the past 10 years, she has worked in various capacities with Patterson Dental to bring technology to the dental office. She has specialized in EagleSoft and Schick Technologies software products, Patterson hardware offerings, CAESY Patient Education Systems and various digital imaging products. Jana has conducted in-office trainings in offices nationwide as well as presenting seminars and publishing articles to help dental professionals take the initial steps toward operating a computerized, digital office. She presently serves as the Technology Marketing Manager of Patterson Dental.
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Jennifer Diaz
Vice President, National Account Manager
Wells Fargo Practice Finance

Jennifer is currently the Vice President of Program Development for Wells Fargo Practice Finance. Her primary role is to manage the key partnership with Patterson Dental, promoting how Wells Fargo along with Patterson can help customers to make their practice dreams into a reality. She has a proven track record in her history of 15 plus years with Wells Fargo, working with key relationships in multiple sales and marketing roles for investments, international markets and Business Banking.
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Jennifer Gilbert
Communications Coordinator
Oral Health America

Jennifer Gilbert is the Communications Coordinator for Oral Health America, a national nonprofit whose mission is to change lives by connecting communities with resources to increase access to care, education, and advocacy for all Americans, especially those most vulnerable. She has been part of the OHA communications team for four years, previously working as a magazine writer and editor.
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Jennifer Martin
Digital Media Manager
Sirona Dental, Inc.

Jennifer Martin began her tenure with Sirona Dental Systems, LLC in May, 2010. She leads the CEREC and inLab social media initiatives and provides design and art production for CAD/CAM product marketing. Prior to Sirona, she advanced her marketing and creative abilities at a boutique creative firm as well as a few non-profit organizations.
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Jenny Allen
Technology Advisor III
Patterson Technology Center

Jenny Allen is a certified Patterson Technology Advisor, has extensive experience in dental practice management and has been an Eaglesoft trainer for more than six years. She lives with her family in Portland, Oregon, and is responsible for training the field technology advisors in her three western regions. As a skilled communicator, Ms. Allen has been lecturing to dental groups and speaking at state dental shows on various topics for the past several years. In addition to her lectures, Ms. Allen also conducts onsite trainings and webinars for Patterson employees and customers.
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Jeremiah Schmid
Marketing Coordinator
Zirc Dental Products

Jeremiah has been a part of the Marketing and Design Team at Zirc Dental for the last 7 years helping spread the word on efficiency building products and techniques. Zirc is passionate about offering simple solutions for creating efficiencies and profitability.
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Jessica Wilson
Instrument Management and Infection Prevention Specialist
Hu-Friedy

Jessica Wilson is a National speaker, trainer and educator focused on Infection Prevention and Infection Control Compliance. Prior to joining Hu-Friedy as an Instrument Management and Infection Prevention Specialist, Jessica served as a National Trainer and Content Specialist of Infection Prevention in the dental industry. Jessica helps practices address three critical factors for increasing practice profitability through creating an efficient process for sterilization, instrument processing, inventory management and team communication. She has worked with hundreds of dental practices helping them understand compliance regulations for Infection Control in dentistry, best practices for instrument processing with organization and efficiency and how to create standardized systems in sterilization. Ms. Wilson has spoken at numerous conferences including the University of Alabama Alumni Annual Convention, Alabama State Dental Convention, Oklahoma State Dental Association Annual Convention, North Carolina Dental Hygiene Association Annual Symposium, New Orleans Dental Hygiene Symposium and the Southwest Dental Conference in Dallas, TX.. Jessica is a graduate of the University of Rhode Island and certified in Dental Public Health from A.T. Still University in Mesa, AZ. She is a Chair member and volunteer consultant for the Organization for Safety, Asepsis and Prevention (OSAP), a member of the American Dental Assistants Association (ADAA) Education Council, ADHA, Atlanta Dental Hygiene Society, Georgia Dental Hygiene Association, and a chair member of the National Speakers Association Georgia chapter.
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Joe McGonigal
Vice President of Sales
RevenueWell

Joe McGonigal is currently the Vice President of Sales of RevenueWell. Prior to that, Joe spent over a decade with Patterson Dental as both a territory representative and branch manager working closely with dental practices in several markets on strategies to attract and retain new patients, increase practice efficiency, and building engaged and productive teams. Joe thrives on working with dental practices and professionals committed to growth.
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Joel Zak
Talent Acquisition Specialist
Patterson Companies

Joel is part of Patterson’s Organizational Development team as a Talent Acquisition Specialist. His main area of focus is the development and enhancement of talent acquisition strategies; focusing on social media optimization, positioning Patterson as an employer of choice, and supporting managers in their quest to find qualified talent.
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John Bettencourt
Vice President, Marketing Equipment & Technical Service
Patterson Dental

John has served as Patterson Dental’s vice president, marketing, equipment and technical service since 2008. He joined Patterson in 1992 as a service technician and advanced to the equipment specialist role. Over the years, John has held leadership positions that include national equipment manager, Maine Branch manager and vice president of marketing.
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Jon Minnick
Copywriter
Patterson Companies

In 2011, Jon joined Patterson Companies' Creative Services Group as a copywriter. His background includes writing for news and advertising outlets (and the occasional blog).
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Josh Killian
Vice President, Digital Technologies
Patterson Dental

Josh is currently the vice president, digital technologies at Patterson Dental. He started his career with Patterson in 1995 as a sales trainee working out of the Minnesota Branch. He moved to Omaha as a territory sales representative before becoming the national accounts manager. Josh also worked as the St. Louis Branch manager, marketing director, merchandise and then marketing director, equipment before settling into his current role.
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Judy Kay Mausolf
Owner & President
Practice Solutions, Inc.

Judy Kay Mausolf is a dental practice management coach, speaker and author with expertise in helping others get happier and more successful! She coaches teams how to grow their practices by becoming better leaders, working together better and delivering service with passion and fun. She is past president of the National Speakers Association (Minnesota Chapter), director of Sponsoring Partners for the Speaking Consulting Network, and a member of the National Speakers Association and Academy of Dental Management Consultants. She is the author of two books, Ta-Dah! and Rise & Shine!, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine.” Judy Kay lives in Minnesota with her awesome husband, Steve, who makes her special coffee every morning, and Zoe … it’s-all-about-me, 7-pound Yorkie! Visit Judy Kay's website, or Like her page on Facebook.
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Julia MacGregor
President and CEO
Global Safety Management

Julia MacGregor, MS, MBA, is President and CEO at Global Safety Management, a provider of innovative regulatory compliance software and solutions. Julia has an MBA from the University of Florida, an MS from the University of South Florida and is finishing her MS in operations management at the University of Alabama. She has over 15 years of experience in the regulatory compliance industry, with a focus on material safety and global compliance through technology. Julia is an accomplished speaker on the Globally Harmonized System.
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Kara Vavrosky
Owner & Founder, RDH
Kara RDH, LLC

Kara Vavrosky, RDH, runs the popular Facebook page, Dental Hygiene with Kara RDH, and is also the founder of DentalHygieneAnswers.com, a question and answer platform for dental hygienists. Kara also has a monthly column in RDH Magazine, called Encouraging Excellence, where she discusses current topics among the Hygiene Community and gives actionable advice for hygienists to be the best they can be. Kara serves on the Clinical Advisory Board of GoodMouth, a toothbrush subscription service, and the Advisory Board of Support Clean Dentistry, an initiative to raise awareness of cleanliness in the dental office. Connect with her on Facebook.
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Karen Daw
Owner
Daw Consulting

Karen Daw, MBA, is an Authorized OSHA Trainer and a Certified Environmental Compliance Manager. Karen received her bachelor’s degree in communication from The Ohio State University and has earned two master’s degrees with concentrations in business and healthcare management. She provides OSHA courses in general industry and health standards as owner of Daw Consulting. Karen is the Assistant Director of the Sterilization Monitoring Service, the Safety Improvement Coordinator for The Ohio State University College of Dentistry and author of numerous articles for Spore Check News.
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Karen Gregory
Director of Compliance and Education
Total Medical Compliance

Karen Gregory, RN, is Director of Compliance and Education for Total Medical Compliance. She has more than 20 years of experience working in the outpatient environment, both delivering patient care and management. She joined Total Medical Compliance in 2006, where she is responsible for the development and supervision of compliance programs within the organization. Karen serves on the OSAP Board of Directors and is a Hu-Friedy Thought Leader. A much-in-demand speaker, she also serves on the Editorial Review Board for OSAP’s Infection Control in Practice and frequently contributes articles to local and state organizational publications.
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Karson Carpenter
President and CEO
Compliance Training Partners

Karson L. Carpenter practices dentistry in Farmington Hills, MI and serves as President and CEO of Compliance Training Partners. He is a graduate of the University of Michigan School of Dentistry, and has over 25 years experience designing educational programs to bring dental and medical facilities into compliance with governmental regulations including OSHA, HIPAA and infection control.
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Katherine Eitel
Founder and President
Lioness Learning, Inc.

Katherine Eitel is an international speaker and coach best known for her customized programs developing phenomenal, non-scripted telephone and client service skills, personal and professional greatness, and intuitive team leadership as well as train-the-trainer and executive speaker’s programs. With 25 years experience, her revolutionary training company, Lioness Learning, helps hundreds of dental and discretionary healthcare practices and corporate teams achieve extraordinary results. Her Lion Camp Leadership Experience in San Diego is the premier Team Retreat for professionals and healthcare teams nationwide. Spotlight-On-Speaking winner, National Speaker’s Association member, Speaking Consulting Network board member, past-president of the Academy of Dental Management Consultants.
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Kathleen O'Donnell
Executive Vice President of Coaching
Jameson

Kathleen O’Donnell, MA, is Executive Vice President of Coaching Services at Jameson Management, an international management, marketing and hygiene coaching firm. O’Donnell has worked in the dental industry for more than 20 years specializing in executive coaching, team building and all aspects of practice management, particularly collections, insurance, scheduling and communication skills. O’Donnell is a Certified Executive Coach and is a member of the Academy of Dental Management Consultants. Kathleen may be reached at 877.369.5558, via email at info@jamesonmanagement.com
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Kathy Brodal
Education Manager
Patterson Dental

Kathy has been in the dental industry for over 25 years and her experience spans all areas of the industry — from certified dental assistant to office manager, practice consultant and director of continuing education workshops. Kathy joined Mercer Advisors in 2004, Kathy has used her knowledge of dentists and their professional needs to bring the organization to higher levels of excellence; first as a practice analyst, then as director of workshops, and now as Education Manager. In her current role with Patterson Dental, Kathy is responsible for maintaining relationships with Patterson managers and territory reps, and for supporting them in their clients’ practice success.
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Katie Kramer
Marketing Specialist
Patterson Dental

Katie is a licensed and certified dental assistant who joined Patterson’s content management Web team in 2010. Her customer service and project management expertise led to her promotion to Marketing Specialist in 2012. She currently works with various vendor partners creating media opportunities in Patterson publications and via online channels like social media.
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Kevin Yamada
Territory Representative
Patterson Dental

Kevin Yamada is a Patterson Dental Sales Representative in the San Francisco area.
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Kimberly Brozovich
Vice President of Coaching
Jameson

Kimberly Brozovich, Jameson advisor, has nearly 20 years of experience in insurance and dental management. Prior to becoming an advisor with Jameson, she was an account manager for a benefits consulting firm where she implemented and managed employee benefits for large companies. Her extensive talents and experience keep her clients on the cutting edge of the dental industry.
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Krista Fedor
Digital Marketing Specialist
Patterson Dental

Krista is Patterson Dental's Digital Marketing Specialist, and secret dental nerd. She enjoys creating content that is inspiring, fun, and impactful and believes a smile is the prettiest thing you can wear.
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Kristen Girnau
Marketing Specialist and Former Dental Assistant
Patterson Dental

Kristen worked as a dental assistant in different offices over the course of 2 years, but developed a severe latex allergy that ultimately forced her to leave the office setting. Following her passion for dental, Kristen then began working at Patterson Dental. In her 20+ years at Patterson, she has held various positions including customer service at the branch level, and a marketing specialist at the corporate office. She currently works in the corporate marketing department as a new product manager, researching and vetting the newest trends in the dental industry.
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Larry Dougherty
Dentist, Owner
Rolling Oaks Dental

Larry Dougherty DDS is a dentist in San Antonio, TX. He started a private practice from scratch, Rolling Oaks Dental, with his wife Ana Paula Ferraz-Dougherty in 2011. A 2008 graduate of Nova Southeastern University College of Dental Medicine, Dr. Dougherty is a board member of the San Antonio District Dental Society, has been on several committees with the Texas Dental Association, and is an American Dental Association Success speaker. Dr. Dougherty is an Eagle Scout. He enjoys writing, playing music, and cycling. Contact him on Twitter @LarryDougherty.
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Leann Keefer
RDH, MSM
Crosstex

In her 20+ years of academic and directorial experience, Leann Keefer has gained a reputation as a trailblazer in the arena of infection prevention. A noted international speaker, Ms. Keefer addresses professional audiences worldwide on an extensive array of dental, healthcare and business topics. In her role as Director of Education for Crosstex International, Ms. Keefer proactively identifies trends in the fields of oral care and infection prevention, developing and implementing the corporation's long-term strategies relating to education and professional relations. Ms. Keefer also serves as General Manager of Crosstex's new Biological Monitoring division, where she spearheaded the development of Crosstex Protects®, a pioneering educational portal folded into the company's lab testing services. Leann herself plays host of the Crosstex Protects® online video series, which delivers educational content for dental professionals about sterilization, compliance regulation and Crosstex products.
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Linda Harvey
RDH, MS, LHRM
The Linda Harvey Group

As a nationally recognized healthcare risk manager and compliance expert, Linda Harvey teaches dentists and teams how to effectively integrate regulatory compliance into their practices. Linda draws from real-world experience, having worked with clients who have undergone HIPAA, OSHA and Dental Board audits. Linda speaks and consults in the areas of risk management, regulatory compliance, remediation courses and dental record audits. In addition to active membership in the National Speakers Association, Academy of Dental Management Consultants and American Society of Healthcare Risk Management, Linda is also a Distinguished Fellow in the American Society of Healthcare Risk Management.
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Lisa Marie Spradley
Owner
Front Desk Lady - TCB Dental Consulting

Lisa Marie Spradley, FAADOM, the Front Desk Lady, works in the dental front office and has done so for almost 20 years. She understands the struggle to put the patient’s needs first while still taking care of the business of the front office. As a speaker and consultant, she trains the dental team to focus on the patient, which leads to more production and increases in-office referrals. Lisa is a published author, having written articles for industry publications such as Dentistry IQ, The Dental Geek, AADOM Observer and AGD Impact. She is the 2014 Office Manager of the Year, a lifetime member, Fellow and Ambassador of the American Association of Dental Office Managers (AADOM).
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Lisa Randazzo
Manager of Marketing & Communications
Dolphin Imaging & Management Solutions

Lisa joined Dolphin in 2006 as staff writer, and currently manages the marketing team. She is based at company headquarters in Chatsworth, California.
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Lois Banta
CEO and Founder
Banta Consulting, Inc.

Lois Banta is CEO, and Founder of Banta Consulting, Inc. established in 2000 and the owner and CEO of The Speaking Consulting Network. Banta Consulting specializes in all aspects of dental practice management. Lois has over 37 years of dental experience. To contact Lois for a personal consultation or to invite Lois to speak to your organization: Office-816-847-2055 Email: lois@bantaconsulting.com Website: www.bantaconsulting.com
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Lydia Howard
Business Coach
LJ Howard Consulting

Lydia Howard understands the value of dental technology. She graduated from the University Connecticut with a degree in Human Development and is currently working on her MBA. As the Business Administrator for JD Howard Dental, in Dover New Hampshire, Lydia enhanced and modernized her father-in-law's antiquated dental practice and has turned it into the ideal CEREC practice. In the process, more than quadrupling production! Lydia is all about growth and never letting moss grow under the foot of a practice. Let her show you how to become the profitable, digital dental office you always dreamed you could be!
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Mahlia Matsch
Organizational Development Specialist
Patterson Companies

As the Organizational Development Specialist for Patterson Companies, Mahlia partners with Patterson Dental leadership in identifying opportunities and developing strategies to enhance organizational effectiveness, including: talent management, recruiting and selection, and learning and development programs.
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Mary Beth Swift

Mary Beth Swift is the operational manager for Grandview Center for Dentistry in Edina, Minnesota. She has more than 20 years of experience in the business of dentistry. In addition she is the founder/owner of Swift Dental Training which provides educational experiences and individual training in administrative software and systems for dental practices. She is also a co-founder of Dental Practice Enrichment Coalition which networks other dental business leaders in the Minneapolis/St Paul area.
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Mary Govoni
Consultant
Mary Govoni & Associates

Mary Govoni is an internationally recognized speaker, author and consultant on clinical efficiency, ergonomics, OSHA & HIPAA compliance, and team communication. Mary is a past president and life member of the American Dental Assistants Association, a member of the American Dental Hygienists Association, a consultant to the ADA Council on Dental Practice, a member of the Organization for Safety Asepsis and Prevention, the Academy of Dental Management Consultants and the Speaking and Consulting Network. She is a featured speaker on the ADA CELL seminar series and a columnist for Dental Economics magazine.
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Mary Horvath
Technology Advisor III
Patterson Dental

Mary’s background includes over 39 years spent in the dental industry. She has a Clinical, Administrative and Consulting background, in which she has been actively involved with Insurance, Clinical and Dental Management Seminars. Over the last 14 years she has worked with Patterson Dental in positions such as Regional Training Advisor, Regional Technology Manager, and presently as a Regional Technology Advisor for the Eastern regions. Mary has been very active as a CTC and Practice Masters’ Seminar presenter for over 12 years. She resides in North Carolina and has two grown daughters living one town over in North Carolina. Her lifetime joys are her 3 grandchildren, Brayden, Kendall and Kinley, all living in North Carolina.
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Marya Lessard
National Technical Service Manager
Patterson Dental

Marya Lessard has been Patterson Dental's National Technical Service manager since 2010. She joined Patterson in 1996 with the Minnesota distribution center. Since then, she has worked at the Minnesota Branch, the Corporate Marketing Team, and the Phoenix Branch as the operation manager before assuming her current role.
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McKay Ferrell
Creative Manager
Patterson Companies

McKay Ferrell manages the CAESY content production team and has been with Patterson Companies since 2006. He holds a degree in Business Administration from Washington State University and has over 15 years of experience specializing in multimedia, technology, and marketing. McKay has a passion for delivering innovative solutions for dental practitioners with a focus on the practice and patient experiences.
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Megan Stivers
Marketing Advisor
Jameson Management, Inc.

Megan Stivers is a Marketing Advisor for Jameson, an international dental management & marketing firm. As a Jameson Marketing Advisor, Megan brings the creative process to the forefront with her clients, working with dental practices every day to create successful marketing decisions, designs and deliverables. For more information on Megan and Jameson’s entire team and services, visit www.jamesonmanagement.com or call 877.369.5558.
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Mike Skramstad
Assistant Director of CAD/CAM Department
www.cerecdoctors.com

Dr. Skramstad is a 2000 graduate of the University Of Minnesota School Of Dentistry. He is a certified Advanced trainer for Patterson Dental and has lectured internationally on technology and Digital Dentistry. Dr. Skramstad is an Alpha tester for Sirona Dental Systems focusing on the Chairside, inLab, and Connect digital systems. A product consultant for multiple dental companies, he has the pleasure to test and evaluate many products prior to market launch and has published numerous articles on materials and CAD/CAM. Dr. Skramstad has the pleasure of being the Assistant Director of the Cad/Cam Department at the Scottsdale Center for Dentistry and www.cerecdoctors.com. He also maintains a successful restorative practice in Orono, MN focusing on esthetic, reconstructive and CAD/CAM Dentistry.
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Mike Smurr
Director of Marketing, Merchandise
Patterson Dental

Mike Smurr is the Patterson Dental Director of Marketing, Merchandise. Mike began his career with Patterson in 2000, as Milwaukee Branch manager, and held that position until December 2008. During this time, the branch earned Branch of the Year honors twice (fiscal 2001 and fiscal 2003), as well as the Chuck Lottes Award in fiscal 2004 for largest dollar increase in net income over prior year. Mike began his dental career in 1982 as a territory manager for Columbus Dental, serving northern Illinois and Wisconsin. In 1986, he became a marketing manager with Columbus Dental, and was instrumental in transitioning product lines when the company was purchased by Bayer Dental (now Heraeus). From 1989-1990 Mike worked in Germany with the International Marketing team of Bayer Dental. Upon returning to the U.S., he held positions of increasing responsibility, from key account manager to national sales manager. In 1998, Mike became the dental marketing director for Banta Healthcare Products (now TIDI Products), where he advanced to vice president of sales and marketing, responsible for the dental, medical and foodservice business. In his current role as Director of Marketing, Merchandise, Mike is responsible for the marketing interactions between Patterson Dental and the over 800 manufacturers with whom Patterson works. This includes marketing communications, product submissions, promotional and introductory product campaigns and private label business.
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Mike Stark
Manager, Corporate Office Design
Patterson Companies

Mike joined Patterson Dental in 2011 as a real estate associate. In his role, he plans, direcst and coordinates the operation of the computer-aided design (CAD) products and process, including 3D, systems and peripheral equipment, to enhance Patterson’s integrated office design solutions. Prior to joining Patterson, he was a real estate coordinator for Regis Corporation in Minneapolis, MN. Mike received his degree in architecture and construction management from the University of Minnesota.
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Misty Clark
Vice President of Creative Services
Jameson Management, Inc.

Misty Clark is the vice president of creative services for Jameson Management. Misty’s expertise in dental marketing and social media has made her a popular speaker and advisor in these fields. For more information on Jameson’s marketing services, visit www.jamesonmanagement.com.
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Pam Hemmen
Vice President, Technology Services
Patterson Dental

Pam is responsible for operations of the Patterson Technology Center (PTC) and other shared services. Her prior leadership positions have included director of the PTC, Eaglesoft marketing manager and customer support manager. She joined Patterson in 1997 through the acquisition of EagleSoft, Inc., a developer and marketer of Windows®-based practice management and clinical software for dental offices. Hemmen began her career with EagleSoft, Inc. in 1994 as a sales representative. Today, EagleSoft’s operations are known as the Patterson Technology Center, which provides leading-edge technology development and support for all three Patterson business units – Patterson Dental, Webster Veterinary and Patterson Medical.
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Pamela Maragliano-Muniz
Owner
Charles River Dental

Dr. Maragliano-Muniz is a prosthodontist and earned her certificate from the UCLA School of Dentistry after obtaining her D.M.D. from Tufts University School of Dental Medicine. Dr. Dr. Maragliano-Muniz maintains a private practice at Charles River Dental in Boston, MA and she is an Assistant Clinical Professor at Tufts University School of Dental Medicine. Since being awarded the 2010 Adult Preventive Care Practice of the Year by the American Dental Association, Dr. Maragliano-Muniz lectures nationally.
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Patterson Dental

Patterson Dental provides technology, products, services, and programs, that enhance the dental practice lifestyle and patient experience.
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Paul Guggenheim
President
Patterson Dental

Paul became the president of Patterson Dental in 2010. He has worked in the dental industry for more than 25 years, holding leadership posts that include president of Guggenheim Brothers Dental Supply Co. (acquired by Patterson in 2000) and manager of Patterson’s Southwest Region.
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Rhonda Meyer
Vice President, National Business Strategies
Wells Fargo

Rhonda is an experienced business manager with more than 25 years of experience in business development and sales management in the finance and healthcare industries. Rhonda also has experience in technology management, customer service, human resources and project management. As Vice President, National Business Strategies for Wells Fargo Practice Finance, Rhonda is responsible for creating the go-to-market strategies for Practice Finance services and managing several key affinity and vendor relationships.
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Rita Zamora
Founder
Social Media Marketing For Dental & Medical Professionals

Rita Zamora is an authority in social media marketing and training for dental professionals. She and her team specialize in training clients for independence so they can manage social media themselves. Rita is a highly sought after speaker and consultant. Her clients are located across the United States and internationally. Learn more: RitaZamora.com
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Roy Shelburne, DDS
DDS
Appalachian Dental Group

Dr Roy Shelburne is a graduate of Virginia Commonwealth University’s School of Dentistry and practiced in Pennington Gap, VA for 27 years. He worked with Baptist Medical Dental Mission International from 1997 to 2006 and served as president of the Southwest Virginia Dental Association and preceptor for the Virginia Commonwealth University School of Dentistry. In 2008, Dr Shelburne began serving a 19-month prison sentence for health care fraud, racketeering and structuring. He learned the hard way that ignorance is no excuse in the eyes of the law. Today, Dr Shelburne is free, has gone through the detailed process of getting his license reinstated, and is practicing dentistry again in Virginia. He is a speaker, writer and consultant specializing in record keeping, billing/coding and office efficiency.
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Sameer Puri, D.D.S
Founder
CERECdoctors.com

Sameer Puri, D.D.S. runs a successful private practice focusing on esthetic and reconstructive dentistry. His professional affiliations include the American Dental Association, the Academy of General Dentistry, the American Academy of Cosmetic Dentistry and the California Dental Association. A graduate of the University of Southern California, School of Dentistry and the Advanced Education in General Dentistry residency from the University of Tennessee, Dr. Puri serves as the Director of CAD CAM at the Scottsdale Center for Dentistry. He is also the founder of www.cerecdoctors.com a website dedicated to CEREC online education where clinicians can learn the ins and outs of CEREC dentistry from basic training to more advanced techniques such as anterior esthetics. The website has become the standard of CEREC training and is the largest online CEREC resource in the world. Patterson Dental found the content so valuable to the CEREC user, that they approved the website to be used with the CEREC Advanced Training Vouchers, the first time any educational medium outside of a standard training was approved to do so. Dr. Puri has been published in numerous professsional journals and magazines. His aesthetic techniques and results have been used in manufacturer brochures and advertisements. Dr. Puri is also a consultant to various manufacturers to help them improve their products and help develop new products for the dental industry. He is married to his wife of 14 years and is the father to two beautiful girls.
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Sara Marterella
Owner, Dental Practice Coach & Advisor
Smarter Practice Solutions

Sara has over 20 years of experience in dental practice management and operations. Her experience, knowledge and enthusiasm empowers doctors and teams to reach their potential. Sara coaches dental practices to improved effectiveness through customized on-site consulting sessions and monthly coaching calls. She motivates and enables teams to reach their goals through sustainable practice management systems and mutual accountability. Sara is an expert on improving relationships between dental practices and their valued clients. She delivers effective communication techniques and systems to enhance the client experience resulting in raving fans and improved productivity.
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Scott Anderson
President & CEO
Patterson Companies

The Patterson Companies Board of Directors named Scott president and chief executive officer in 2010. Scott had served as president of Patterson Dental, the Company’s largest business, since 2006. Other executive positions have included vice president, sales and vice president, marketing. Scott began his career with Patterson in 1993 as a territory sales representative and advanced to national equipment manager. He also managed the San Francisco and Minnesota Branches, two of Patterson’s largest dental branch offices.
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Shelly Short
Co-Founder
Zum Wohl!, LLC

Shelly Von Short, RDH, MS, PhD has worked in the dental field for over 30 years. Prior to owning her own dental practice management consulting business, Shelly was a senior consultant for an international dental practice management consulting company. She has coached in all dental specialties, and has expertise in practice analysis, business management, non-surgical periodontal programs, team building, and case presentation. She is a former adjunct faculty member at the University of Oklahoma College of Dentistry, Department of Dental Hygiene.
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Stacy Wamsley
DentaCheques Manager
Dental Lifeline Network

Stacy Wamsley is DentaCheques manager for Dental Lifeline Network, which provides comprehensive dental care for society’s most vulnerable people with disabilities or who are elderly or medically fragile and have no other way to get help. Stacy works closely with Patterson Dental branch managers and territory representatives on the sale of DentaCheques books, dentists’ best source for free and discounted products. With Patterson Dental’s support, dentists can save hundreds and even thousands of dollars on products they currently buy or those they would like to try. Most importantly, 100% of DentaCheques sales support dental care for people who desperately need it.
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Stephanie Goss
Associate Product Manager
Kavo, North America

Stephanie attended North Carolina University and received a B.S. in Chemical Engineering. She has held progressive roles in engineering, process development and quality assurance in the chemical industry before joining the dental community. Started with Pelton & Crane in 2012 and promoted to Senior Quality Engineer before transitioning to her current role with KaVo at the end of 2014.
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Stephanie Statz, IIDA, LEED AP BD+C, EDAC
Project Interior Designer and Health Environment Planner
RSP Architects, Minneapolis

Stephanie is curious about everything. This natural curiosity and her passion for the health and well-being of the earth and all its creatures, has fueled her 18 year career as an interior designer for health environments of all kinds. She applies this to her design work, guiding her clients to design solutions which support their processes while celebrating their vision.“Design impacts how patients, families and staff interact and feel.” A believer that collaboration, respect and a sense of humor are the keys to success in work and life, Stephanie continues to hone these skills through equestrian pursuits with her horse Kramer. “Communicating with a 1200lb teammate, without a common verbal language, teaches me the value of trust, respect and collaboration in a very powerful way. And yes, he’s named after that Kramer.”
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Steve White
VP of Sales and Marketing
DDS Rescue

Steve has over thirty-five years of experience in the dental industry and extensive knowledge of product development, engineering and manufacturing disciplines. He is a nationally known lecturer in the fields of backup, disaster and recovery, ergonomics, office productivity, fatigue reduction, and sterility assurance.
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Susanne Kimball
Senior Marketing Advisor
Jameson Management

Susanne Kimball is Senior Marketing Advisor for Jameson, an international dental management and marketing firm. Susanne creates customized and effective marketing solutions for dental practices and she coaches dentists and teams to assure the most success possible from their marketing investments. For more information on Susanne and Jameson’s marketing services, visit www.JamesonManagement.com or call 877.369.5558.
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Suzanne Kump
Corporate Marketing Manager
Patterson Dental

Patterson Dental Corporate Marketing Manager Suzanne Kump possesses more than 30 years of dental industry experience. In her 10 years with Patterson, Suzanne has applied her deep understanding of clinical dentistry, practice management, and marketing solutions to manage the Patterson AdvantageTM customer loyalty program, coordinate trade show exhibits, conduct sales training and participate in corporate round tables. Her background includes 12 years as a clinical dental assistant and 10 years in dental office practice management, giving her keen insight into the needs of dental health professionals. Suzanne belongs to and manages partnerships with many distinguished dental associations.
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Suzanne Rassy
Client Support Team Lead
Patterson Dental

Suzanne has 25 years of experience in the dental industry. Throughout the course of her career she has had the opportunity to work as a dental assistant, treatment plan coordinator, office manager, dental consultant and educator. In her capacity as the manager of education for Mercer Advisors, she led the team that launched a new service offering for dental clients and their teams. She has designed and delivered courses for dental team members and contributed to the development of the OnTrack software. She has also worked with the Canadian Dental Association, responsible for organizing dental conventions, and has offered her services and knowledge as a consultant for over 10 years.
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Tammy Love
Corporate Communications/PR Specialist
Patterson Companies

Tammy Love serves as the corporate communications/PR specialist for Patterson Companies, Inc., developing and distributing cohesive information that supports the Company’s mission, values and vision through various internal and external communication channels.
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Tara O'Connor
Social Media Specialist
Patterson Dental

Tara is a marketing specialist with a focus on social media strategy, email marketing, blogging, and content creation. She has worked at Patterson Dental since 2013.
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Tarun Agarwal
Founder
3D Dentists

Dr. Tarun Agarwal represents the next generation of leadership for the dental profession. As a respected speaker, author, and opinion leader, he is changing the way general dentists practice. His common sense approach to business, dedication to clinical excellence, integration of technology, and down to earth demeanor has made him a recognized educator.
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Teri Dervenis
Territory Representative
Patterson Dental

Teri has over 10 years of Dental Sales experience with The Patterson Companies. Teri's experience in the dental field include over 17 years as an Expanded duties Dental Assistant. She is ceritified in CPR and licensed by the State of Indiana as a Dental Radiographer. Teri has been recognized and Certified by Schick Technologies in digital radiography, A member of a-dec's New Product Development Team in 2000, helping design a-dec's 511 dental chair. She is an active participant in the Scottsdale Center for Dentistry CAD/CAM CBVT integration Summits, the American Dental Assistant's Association, Indiana Dental Assistant's Association, Appointed the IDAA CE Chair for 2012 and Kaplan College Advisory Board Member.
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Theresa Biernat
RDH, Product Manager
Hu-Friedy

Theresa Biernat is a Registered Dental Hygienist and Hu-Friedy Product Manager for the Power Scaling category. She holds a B.A. in Dental Hygiene from Loyola University of Chicago and an MBA from Northern Illinois University. She has been practicing dental hygiene for more than 20 years, working in both general practice and periodontal offices.
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Tim Carlson
Senior Advisor
Cresa Minneapolis

Tim Carlson is a Senior Advisor with Cresa in Minneapolis, MN. He can be reached by email at tcarlson@cresa.com
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Tim Rogan
Vice President, Marketing, Merchandise
Patterson Dental

Tim Rogan was promoted to Patterson Dental vice president, marketing, merchandise in 2010 after holding the North Central Region manager position. Tim’s career with Patterson began in 1993 as a territory representative in the Boston Branch; he then advanced to roles that include equipment specialist, Maine Branch manager and Metro NY/NJ Branch manager.
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Todd Engel
Founder
Engel Institute

Dr Todd B. Engel is originally from Van Nuys, California and has resided in Orange County, California since 1997. He is a graduate of the University of the Pacific School of Dentistry where he also received his Doctorate of Dental Surgery. Dr Engel is a Diplomat of the International Congress of Oral Implantologists and maintains active membership status with the following associations: American College of Oral Implantology, Academy of Osseointegration, American Academy of Implant Dentistry, American Academy of Cosmetic Dentistry, Academy of General Dentistry, American Dental Association, California Dental Association, and Orange County Dental Society. Dr Engel has extensive experience in Dental Implant Rehabilitation, CT Guided Surgical Design, Complex Treatment Planning as well as Full Mouth Rehabilitation. Dr Engel has hosted live radio, authored several articles and has been a featured keynote speaker both nationally and internationally on topics such as Dental Implants and Restorative Applications, Digital Radiography, CBCT – Cone Beam Technology, Ridge Augmentation and Socket Preservation, Treatment of the Edentulous Patient, Current Dental Materials as well as Comprehensive Treatment Planning on Medically Compromised Patients. In 2005 Dr Engel’s life long dream of creating a learning institution where he could share, teach and motivate other dental professionals was realized by the inception of the Engel Institute. The Institute has grown to now include 10 locations with faculty both nationally and internationally and has trained well over 2000 dental professionals in its short tenure. Dr Engel is an athlete and enjoys all outdoor sports, traveling with his family, drumming, great dining experiences, time with his friends and world peace.
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Travis Nelson
Online Business Development Manager
Patterson Companies

Travis is currently Patterson's Online Business Development Manager. His responsibilities include new online product development and interactive channel management. Prior positions with Patterson include Ecommerce Marketing Manager and Digital Product Manager, responsible for digital radiography, imaging software and computer hardware products. He's passionate about new technology and how it continues to benefit the dental industry. He's been with Patterson for 11 years.
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Valerie Reed
EagleSoft Product Manager
Patterson Technology Center

Valerie Reed is the EagleSoft Product Manager. Starting with Patterson in 2004 as a Support Specialist, Valerie was quickly promoted to Tier III Support Specialist and then to her current position. As Product Manager, Valerie serves as a liaison between the customers and the product developers, gathering feedback and ideas to shape the software. Additionally, Valerie stays abreast of the latest advances in the dental industry, attending shows and seminars to meet with key opinion leaders as well as prospective customers.
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Vicki Mavros
Director of Client Project Planning
Jameson Management

Vicki Mavros, director of client project planning for Jameson, provides expert practice evaluations and observations to aid in determining Jameson clients’ needs and creates a path of recommended training. Mavros enjoys expertly designing a consultation project that fits the specific needs of each practice. She uses her vast studies, training experience and her natural ability to analyze existing systems in practices to help clients achieve their desired results. For more information on Vicki and Jameson Management, visit www.JamesonManagement.com or call 877.369.5558.
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Whitney Prewitt
OnTrack Specialist
Patterson Dental

Whitney works closely with clients and strategic partners to ensure outstanding service experiences and efficiently maintained productivity. Prior to joining Patterson Dental as an OnTrack Specialist in 2013, she held roles in sales support, account services, marketing, event management, and as a business manager for six national business regions during her time with Mercer Advisors. Whitney graduated from the Hugh Downs School of Human Communication at Arizona State University with B.A. in Communication, where she specialized in interpersonal and organizational communication, public speaking and technical writing.

Interested in learning more about being an Off The Cusp contributor? Then please feel free to contact us at socialmedia@pattersondental.com and let us know a little bit about yourself and your professional background, your areas of expertise, and why this information would be valuable knowledge for dental professionals. The Patterson team is always looking for new topics to cover and for new Off The Cusp contributors. We will carefully evaluate all inquiries and if we determine your proposed contributions are a good fit for Off The Cusp and our dental audience, we’ll contact you with more information about contributor guidelines.