Dental industry news, trends and information from Patterson Dental.
Author: Laci L. Phillips
Laci was introduced to her first job in the dental industry 20 years ago as a chair side assistant while going to college in southern New Mexico to pursue a life of communications.
Her experience in the dental office as a chair side assistant up through the ranks as an office administrator enable Laci to connect with her audience and her clients. As a professional coach and a team builder, Laci has an effective way of teaching the entire team how to move in the same direction, while working as an individual.
It’s been called many names, Continuing Care, Recare, or Recall and it’s been known to frustrate team members everywhere. No matter what you decide to call it the fact remains;...