Evaluating new dental office phone systems can be daunting, thanks to advancements in technology. Here are some terms and features to look for when your practice is in the market for a new phone.
Category: Practice Management
Want Dental Office Team Success? Understand These 6 Core Needs
Ever thought about what gets in your way? What keeps you or your dental office team from doing your best work or having extraordinary relationships? Do you avoid dealing with the difficult aspects of managing people because you are overwhelmed or don’t even know where […]
Is Your Dental Practice Healthy?
Dentistry is a business devoted to helping patients achieve better oral and systemic health. Yet many dental teams often do not consider the important business aspects of running a practice, or even know where to begin to review. Each person plays an important role in […]
3 Ways to Prioritize Compliance in Your Modern Dental Practice
As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA and HIPAA regulations, documentation standards or other compliance-related issues. But how does a practice keep […]
How Software Automation can Boost Productivity at Your Dental Office
You know the list. Those things within your dental office that take entirely too much of your valuable time. Determining what patients are eligible from an insurance standpoint, for example. Or, what about communicating with patients and reminding them of upcoming appointments. Even backing up […]
3+ Ways Continuous Practice Management Software Training Helps Your Dental Office
You just bought new practice management software for your dental office. You’re excited! This is going to help you in so many ways, you think. It’s going to transform the way you care for your patients. You get your team trained on the new software. […]
Are You Equipped to Succeed? Patient Preferences Infographic
How do your patients prefer to receive communication such as appointment confirmations and reminders from you? Chances are the answer is not one-size-fits all…nor should it be in 2018! More than ever, consumers are demanding highly personalized experiences, and the smartest companies and brands deliver, […]
Switching Software Systems can be Hard – 3 Ways to Make it as Painless as Possible
Switching software platforms. Just the idea of changing your dental practice management software system can give you the cold sweats. After all, changing anything in your practice is hard. But, changing software systems—the key clinical and communication system in your practice? That can be a […]
Save the Dat(a)! 9 Ways to Keep Your Practice & Patient Data Safe.
In honor of “wedding season,” we have a very important invitation for you…We formally invite you to save the dat(a), and keep your practice and patient data protected! Information security is a challenge for businesses of all sizes, which makes many people hesitant to take […]
10 Things You COULD be Doing With Your Time…
It’s 2018 and technology is quite literally all around us. In fact, it seems you can automate just about anything these days, from adjusting your belt to accommodate post-meal bloating to dispensing a perfectly portioned glass of wine or a segment of dental floss. While some […]
Four ways Fuse can help optimize your dental practice
Duplicated data entry. Bogged down systems running multiple practice management software sessions. Hours of time wasted running reports. Let’s face it. The dental industry is tired of inefficiency. But, that’s exactly what many dental practices face with today’s practice management software options. However, recently there’s […]
5 Things to Consider When Choosing Practice Management Software
Let’s face it: Choosing practice management software is a daunting task. There are many options and at the end of the process, you’re greeted by a software installation with plenty of question marks. Choosing the right software doesn’t have to be difficult, though. By closely […]
12 Things Every Great Dental Practice Website Needs
Let’s face it – the internet has changed the way we do business. According to the Pew Research Center, 9 in 10 American adults (including potential new patients!) use the internet to shop online, scan Facebook, or perform research. Even more startling? About 90% of […]
3 Benefits of Your Data in the Cloud
As consumers, more and more of the data we rely on in our everyday lives resides in the cloud – and it’s easy to see why. The cloud empowers us to access our data anywhere, anytime, with the push of a button. The associated quality […]
How to Build a Cohesive Team When You Have Multiple Locations
In the words of National Baseball Hall of Fame pitcher Jim Palmer, “You can’t win if nobody catches the ball in the outfield. You’re only as good as the team you have behind you.” Just like baseball, the overall success of a dental business depends […]
The Ultimate Summer Bucket List for Dental Professionals 2017
What do baseball, bonfires, and beach parties have in common? They’re fun-filled, favorite summertime activities. And with the Summer Solstice today, that means it’s the official start of this sunniest of seasons. Unlike the kiddos who are free from homework and responsibility for the next […]
Amy Scoggins: An Inspired and Rewarding Career in Dentistry
From dental assisting to office administration, Amy Scoggins has incredible dental and customer service knowledge. Her dedication to her work, colleagues, and patients earned her a 2016 scholarship to the AADOM Conference as well as the prestigious Patterson Dental Diamond Scholar award. This is Amy’s […]
What Every Dental Practice Needs to Know About Engaging Millennials
Does your practice struggle to attract, recruit, and keep top Millennial talent? With the Millennial generation expected to make up 50 percent of the global workforce by 2020, that means adapting to this new generation isn’t really an option – it’s vital to the success […]
9 Hiring Tips for Building Top-Notch Dental Teams
The single most important thing you can do for your practice is to hire the right people. A good hire will not only bring positivity and cohesiveness to your practice, it can directly affect your success in patient retention, production, referrals, collections, and team happiness. […]
Dental Hygienists: Prevention Experts by Definition
It is a well-known fact that in the United States, our healthcare system tends to focus on the treatment of disease, rather than the prevention of it. This sentiment is echoed in the following excerpt from a 2012 New England Journal of Medicine article: “Although […]
Mind Your [Chairside] Manners: 3 Ways Eaglesoft Increases Patient Loyalty
![Mind Your [Chairside] Manners](https://www.offthecusp.com/wp-content/uploads/2016/11/Mind-Your-Chairside-Manners.jpg)
Savvy business owners know that it costs a whole lot more to acquire a new customer than it does to keep an existing one. That’s why patient retention is one of the most important metrics for a dental office. Focusing on improving your patients’ satisfaction […]
Psst…Use Section 179 to Boost Your Bottom Line
Is your practice taking advantage of Section 179 of the tax code? If not, you may be missing out on some serious business savings. Some expenses like office supplies benefit your business in the short term. But what about long-lasting purchases like furniture, CEREC machines, […]
5 Ways to Make Your Patients Feel Like Family
In the dental world, it’s the little things that keep your patients coming back cleaning after cleaning. Think of it like coming back home after college. Your mom makes your favorite foods, does your laundry, helps you with your finances, and gives you the best […]
New Practice Checklist: 5 Things to Explore Before Opening Your Door!
Congratulations! You’ve chosen a fulfilling profession that has a direct, positive affect on people’s health, happiness, and overall well-being. Now you’re ready to begin a new chapter in your professional journey – starting your very own dental practice. Before you open your doors and welcome […]
5 Playlists to Fit Your Office’s Vibe
Dental offices are well known for their unique sounds – the buzz of a toothbrush, the screech of a drill, the vacuum of a suction pump…faced with a chorus of dental instruments, it’s not a huge surprise that patients may be intimidated when they enter […]
Why We Claim, You Should Claim, With eClaims
Even the best jobs have aspects that aren’t particularly glamorous. Movie stars have to memorize lines, chefs have to chop onions, and famous musicians have to practice their scales. Dental office managers are no exception to the rule: every dental office manager has to go […]
Are Your Patients & Practice Protected? The Importance of an Emergency Medical Kit
The fact of the matter is this: medical emergencies are a frequent occurrence in dental offices, and being prepared to handle such an emergency properly and efficiently is of paramount importance both for your patients and your practice. By being prepared, we don’t mean merely […]
Operation Operatory: Why (and How!) to Add an Operatory
Does your practice have 4 operatories? If you increase that number to 5, your revenue will increase by at least 20%. What about if your practice has 3 operatories, and you increase that number to 4? Your revenue will increase by at least 25%. Sensing […]
7 Questions to ask Before Joining a Private Dental Practice
“There is nothing better than a successful associateship in a thriving private practice, especially if there is an opportunity for ownership down the road.” -Andrew Darke, MBA, National Practice Transitions Manager at Patterson Dental There are loads of reasons you may have interest in […]
Defending Against a Data Breach
We all hear about the large data breaches pulled off against huge companies such as Target or even the IRS, but the plain and simple truth is: You are more likely to be robbed than hacked! According to the Department of Health and Human Services […]