Statistics show that most people do not leave their jobs because of pay or lack thereof. A perceived lack of value can cause team members to seek new opportunities if they do not feel engaged or that their work is meaningful. That leaves it up […]
Tag: Front Desk Lady
Explaining the Benefits of Sedation Dentistry
In today’s busy dental practices, where general dentists are doing more complex treatment cases, it is more important than ever that dental teams are aware of how the practice makes treatment not only affordable but as comfortable as possible for the patient. In order to […]
Please and Thank You: How Minding Your Manners Generates Patient Referrals
“You never know until you ask!” This is never truer than when it comes to asking your best and favorite patients to share your team with their family and friends. Patients like Mrs. Wonderful, who always arrives early and pays her balance with a smile, […]
What Is Your Dream?
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has … or those awesome shoes that would look great with your new dress … or perhaps […]
3 Reasons Patients Love Technology
Looking to invest in state-of-the-art technology to improve patient care and increase production? Fearful of how your practice can afford it? Take heart! Using proper training and great communication skills, front office team members can speak to patients knowledgeably and help practices quickly see a […]
Return, Refer, Repeat
Have you noticed lately how marketers are cashing in on the real fear of not having enough new patients? Does your practice stress about new patient numbers every month? What if instead of focusing so much energy and fear on new patients or the lack […]
Clock Watching
Time clock management, it’s one of the least desirable jobs as an office manager. Fortunately most team members understand the importance of clocking in and out responsibly. Unfortunately, there are always those who frequently forget to do one or both and leave Post It notes […]
What’s in Your Wallet?
I do not watch a lot of television; however, being a huge football fan my television stays on more often than not these days. I love watching the game, and it really does not matter who is playing. I just want to watch a good […]