As dentistry moves towards the medical model of care, statistics and metrics from the practice management software are going to become more important (more on that at another time). Many practices feel that their case acceptance is around 85 – 90% but when the truth from the software is told, it can be 60% or less. Why? There could be many reasons for this, but often the patient is receiving mixed messages from the team.
I am blessed that through my profession, I am presented with lots of opportunities to speak to so many amazing dental assistants. But, many times, speaking with them makes me sad. Why? Because I hear things like, “I’m discouraged.” “I need to find a better […]