Author: Cynthia Moss

Cynthia Moss has been in the dental industry for over 35 years covering most aspects of dentistry, including Registered Dental Assistant, Office Manager, Practice Co-owner and Practice Consultant. As a consultant and practice analyst with Mercer Advisors since 2006, Cynthia has assisted dentists and their teams achieve greater success, organization and alignment. Currently with Patterson Dental, her role is a Specialist for Ontrack, the leading business intelligence tool designed specifically for dentists.

Dental Practice Management Practice Finance

Clear Financial Arrangements Increase Case Acceptance

Cynthia MossMarch 27, 2015March 25, 2015

Dentistry and the business of dentistry have changed in recent years. With economic downturns and a slow recovery, your patients are responding and reacting to their healthcare needs differently. In...

Dental Practice Management Practice Growth

Excellence in Case Acceptance

Cynthia MossFebruary 5, 2015February 3, 2015

What is the case acceptance percentage in your practice? This is a difficult question to answer for most practices but one of the key statistics to know and understand. This...