Whitnee Baldwin is a dental practice office manager and consultant with nearly 10 years of experience. We recently spoke with Baldwin about her experience using Eaglesoft and why she can’t do her job without it.
Influence Your Boss: 4 Tips for Dental Office Managers
As a dental practice office manager, you have both a bird’s-eye-view of the practice and a sense of its everyday challenges. You see the gaps in efficiency and productivity, and...
10 Ways to Celebrate Dental Assistants Recognition Week
DARW is organized by the American Dental Assistants Association (ADAA) and is meant to recognize dental assistants for the key role they play in dental practices throughout the year. Here are 10 ways to show your appreciation for the dental assistants at your office.
Dental Office Managers: Own Your Leadership Role
You are not just an office manager; you are a leader at your dental practice. But what does it really mean to be a leader? It means stepping up and...
Office Managers: The Rockstars of the Dental Practice
Everyone knows dental office managers are rockstars, but reading the entries to our 2023 spa-day giveaway really drives the point home! Even more than last year, we are blown away...
3 ways to build stronger relationships with your patients
Building a relationship with hundreds of patients can be difficult when you only see most of them a few times a year. Our partners at Dental Intelligence share three quick tips on how you can build trust and stronger relationships with your patients.
7 tried-and-true tactics to curb revenue-crippling no-shows
Potentially one of your practice’s biggest challenges, no-show rates can take a sizable bite out of your revenue. Our partners at Solutionreach share their best tips for reducing no-show rates at your dental practice.
How to reduce cancellations and increase case acceptance with patient engagement
Focusing on maintaining your current patient base by deepening your patient connections can result in a more rewarding experience that keeps patients returning to your practice for years to come. Here are a few ways to stay in touch with your patients and make the most out of the time you have them in office.
The 3 E’s to dental patient retention and treatment acceptance
When patients leave your chair, do you wonder when – or if – they’ll be back? With estimates that most general dental practices have an average recall time of 11 months, a new patient retention rate of 40% and an average of $1 million in unscheduled treatment plans, you’re not alone.
5 Ways to Show Your Office Manager They’re A Rockstar
In honor of Office Manager Appreciation Month, we’ve gathered a list of ways to honor these everyday heroes like the rockstars they are. Plus, we’re giving away a $300 Spafinder Gift Card to one lucky office manager!
4 Eaglesoft Insurance Suite features to save time and speed up your revenue cycle
The Eaglesoft Insurance Suite simplifies many cumbersome insurance-related tasks, including verifying eligibility and submitting electronic claims. The result? Time saved and faster payments.
Dental practice strategy, Pt. 2: From SWOT to TOWS
In part two of our practice strategy series, we examine how a SWOT analysis might look through the lens of COVID-19, how to apply the learnings of your SWOT analysis and how a TOWS matrix can help you further connect the dots.
Dental practice strategy, Pt. 1: SWOT analysis
A SWOT analysis allows you to look at four key areas of your business environment: Strengths, Weaknesses, Opportunities and Threats. Here’s how to complete a comprehensive analysis so you can see what’s going well at your practice and what needs to be addressed.
Streamline and simplify your processes so you can focus on patient care
With CareCredit’s integration into Eaglesoft version 21.20, practices can now improve the patient experience through more detailed conversations with patients on financial expectations.
6 ways Eaglesoft Insurance Suite can bolster resilience in your practice
Resilience—the ability to overcome obstacles, leverage consistency and respond to change with agility—has long been a key component of how well a business thrives – and occasionally even survives.
Announcing Eaglesoft release version 21.20
Eaglesoft 21.20 is now available to download and install. Here are the new features that will help you maximize the efficiency of your practice, keep your Eaglesoft security protocols up to date and continue to address HIPAA compliance requirements.
3 Steps to Conquer Dentistry’s Staffing Problem
David Rice, DDS, founder of igniteDDS, shares how focusing on dental practice culture can lead to a reduction of staff turnover and help your practice grow.
5 Ways to Increase Revenue with Patient Recall Software
With the end of the year approaching, now is a great time to take inventory at your practice regarding patients and your schedule. Here are five tips for getting the most of your recall system and increasing revenue without adding extra work for your team.
6 Ways to Erase Dental Scheduling Headaches
For most people, there’s at least one ongoing task or project that causes stress at work because there isn’t an easy way to do it. For the front office team, this task is usually dental scheduling. Here are six ways to make dental scheduling a hassle-free experience.
3 Easy Steps to Deal with Ransomware Threats
Any fears you may have about ransomware attacks aren’t unfounded with health care being the No. 1 industry affected. The good news is, there are simple ways to protect your practice. Steve White, vice president and partner of DDS Rescue, lays out three steps for keeping your practice safe.
9 Tips for Creating a Patient-Centered Schedule
The patient schedule is a focal point when creating and managing a patient-centered practice. If you want to create a strong, productive patient base that understands the urgency and value of their appointment, consider these nine tips when creating your patient-centered schedule.
6 Things Every Office Manager Needs to Do Right Now to Achieve Work-Life Balance
Creating a harmonious work-life balance can be challenging but it is essential to improve our physical, emotional and mental well-being. Here are six things you can start doing right now to achieve a better work-life balance.
What to Consider When Purchasing Cloud-Based Practice Management Software
When investing in cloud-based software, it’s important to determine your specific needs through a self-assessment. When you’re ready to speak with vendors on solutions, keep these questions in mind to help determine which cloud-based practice management solution is right for your practice.
Celebrating Earth Day: What Dental Practices Can Do To Reduce, Reuse and Recycle
The dental profession can play an important role in controlling the environmental impact of the practice of dentistry, and individual practices can contribute on a grassroots level. Here are a few ways dental practices can Reduce, Reuse and Recycle.
How One Dental Office Adopted Solutionreach Just in Time for COVID-19
One of the challenges the pandemic posed was increased cancellations due to illness or exposure to COVID-19. Solutionreach allowed for a fluid schedule the practice needed. Electronic intake forms, patient text messages and remote access all worked together to keep the practice running smoothly.
Claims and Collections: Create a Process That Benefits the Practice and Patient
Make the claims and collections process more efficient and help alleviate patient frustration by creating workflows that include software tools, hiring insurance negotiators and working with patients to address their needs.
Saving Time and Filling Schedules with OperaDDS
After trying several different patient engagement solutions, West Lakes Family Dentistry turned to OperaDDS software to meet its needs, experiencing ease and efficiency in the process.
10 ways to celebrate Dental Assistants Recognition Week
DARW is organized by the American Dental Assistants Association (ADAA) and is meant to recognize dental assistants for the key role they play in dental practices throughout the year. Here are 10 ways to show your appreciation for the dental assistants at your office.
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Linda Harvey: 5 Common Denominators of Compliance [VIDEO]
Compliance is a critical aspect of any successful dental practice. As such, it’s important to stay on top of current standards, laws and guidelines to safeguard your dental practice and patients. Here are five common denominators of compliance every practice should consider.
Dr. David Rice: 4 Ways to STOP Wasting Chair Time
Dr. Rice discusses four areas of your practice to improve on to increase productivity.