Michael Cruz and Dee Dee Meevasin, DMD, were running critical business operations at full sprint when the COVID-19 pandemic arrived in Las Vegas, threatening to stop them in their tracks. The technology-forward dental practice found ways to remain operational when faced with taking emergency appointments only. Teledentistry from OperaDDS allowed for virtual consults, triaging and as a general screening and communication tool.
Is Your Practice Ready for Teledentistry? Use RevenueWell’s Readiness Scale to Find Out
As states have relaxed stay-at-home orders and dental practices have started seeing patients for routine care again, teledentistry may still be top of mind for dental practices looking to give patients more ways to connect between visits. If you’ve been considering implementing teledentistry at your practice, how do you know if you’re ready? How do you know if teledentistry is right for your practice? How can you gauge its true impact on your business?
A Quality Assurance Approach of Infection Prevention from OSAP
As dental practices continue to evaluate office policies and procedures during the ongoing coronavirus pandemic, infection control will continue to be an important area of focus. To that end, the current issue of Infection Control in Practice by OSAP dives into creating an effective infection prevention and control program for your practice.
3 Steps to Create a Positive Patient Experience in the “New Normal”
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Patient Messaging During COVID-19: Digital Communication Tools from Solutionreach
As part of its webinar series on supporting a new digital patient journey, Solutionreach recently shared some of the key areas of focus when communicating with patients during COVID-19. As patients look for a variety of up-to-date information, their healthcare provider could likely be their best source of trusted information.
Provide a Touch-Free Patient Experience with OperaDDS
Social distancing massively effects the dental industry, forcing us to change what our standard procedures are. In this new reality, we can’t just go paperless, we must go touchless. Continue reading for steps dental practices can take to provide a touch-free dental experience.
How to Construct a Curbside Waiting Room
Curbside waiting rooms and curbside check-in have become a necessity for dental practices. The experts at RevenueWell share how to successfully communicate, and create, this new reality to patients.
Wiz Guys Support Customers During COVID-19 and Beyond
Todd Wizner and Ben Wizner, also known as the “Wiz Dental Guys,” are a father-son duo of Patterson reps with knowledge spanning almost 35 years. Their unwavering commitment to their customers has especially shone through as the COVID-19 crisis has hit the nation. They knew this was going to have a big impact not only on their personal day-to-day jobs, but also on their core customers’ businesses.
A New Normal in Dentistry: The Touch-Free Patient Experience
As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
Solea Laser: Reduce Aerosols, Increase Appointments, Improve Patient Experience
As states lift stay-at-home orders and dental offices welcome back patients, it is essential to keep patient comfort and safety at the forefront while maximizing appointment efficiencies. The Solea laser is one way your practice can introduce an anesthesia-free appointment that reduces aerosols and allows you to get more work done with each appointment.
4 Ways to Reduce Aerosols During Dental Treatment
As we reenter the practice world, one question dominates every conversation. How do we best reduce the aerosol generated during dental treatment? David Rice, DDS, shares four ways you can keep you, your team and your patients safe.
Keeping Staff and Patients Safe: Personal Protective Equipment and Donning and Doffing Advice
Nothing is more important than protecting the lives of your patients and staff. Yet new circumstances you and other dental professionals are now facing require the use of more personal protective equipment (PPE) and the proper procedures for ensuring you and your team are securely covered – from head to toe.
How to Know Your Instruments Are Sterile and Compliant
Cleaning and sterilizing dental instruments for re-use can be tedious and dull, but the task is a crucial component to ensuring the safety of staff and patients. Further, ensuring that instruments are free of potentially infectious material and debris is critical to the quality care that dental health professionals pledge to provide. Gain a better understanding of this importance and see how to set up an easy-to-maintain compliance program in this guest post from Hu-Friedy.
The Road to Reopening: One Dental Practice’s Path to Safely Getting Back to Business
When Melissa Brown, DDS, founded Murray Hill Family Dental, she worked hard to prepare for many different business situations. But needing to close and reopen her practices due to a global pandemic isn’t one she could have imagined. Along with her husband, Troy Walton, director of business operations, they have built a loyal customer following and are an active and important part of their community.
Reopening Your Dental Practice: A COVID-19 Social Media Plan
Building out a robust social media strategy and consistently sharing relevant, informative and authentic content is a cornerstone of a larger marketing plan for most any business. As dentists start to reopen their practices after having been limited to only emergency care, it is important to revisit any current social media plans and adjust to the current realities and expectations of patients.
On-Demand Webinar: Respiratory Precautions and Aerosol Management Solutions
Managing respiratory risk is critical as dental practices begin resuming regular care amid COVID-19. In this on-demand webinar, OSAP and Patterson Dental discuss current respiratory precautions and aerosol management solutions from an equipment and technology standpoint for dental practices.
Critical Compliance Factors as You Reopen Your Dental Practice
A growing number of states are allowing businesses, including dental practices, to reopen. Is your practice ready to resume routine patient care? Linda Harvey, RDH, shares several compliance factors to consider as part of your reopening process.
Virtual Visits: Teledentistry to Serve Patients Remotely
As a result of the COVID-19 pandemic, many of RevenueWell’s customers were mandated to temporarily halt elective treatments and have cut back their schedules to only accept emergency appointments. To meet this demand, RevenueWell recently announced its newest feature, Virtual Visits. Learn about this new teledentistry solution.
3 Key Dimensions to Successfully Rebound from a Crisis
Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.
8 Expert Business Tips for Reopening Your Dental Office Amid a Pandemic
Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.
Dental Practice Reopening Webinar Series: Target, Communicate, Market to Your Patients
As practices reopen and prepare for the next stage, planning, patient communication and marketing will be more critical than ever. In a new four-part webinar series, we will share insights, best practices and action steps to support you on your reopen and restore journey.
Patients, Team and Office – What to Think About as You Look to Reopen Your Dental Practice
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.
Social Distancing in Dentistry: HIPAA Compliance and Teledentistry Partners
Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.
3 Ways to Assure Your Dental Practice Comes Back Stronger than Ever
With most dental practices in the U.S. open for emergency care only, it can be easy to stress about the future of your practice. Amid the uncertainty, it’s important to remain optimistic and think of ways to turn the negatives into a positive. Imtiaz Manji, the co-founder and chairman of Spear Education, recently shared his ideas on how to navigate the coronavirus crisis and how dental practices can use this tough situation to improve their business and come back stronger.
Preventing the Spread of COVID-19: Infection Control in Dental Practices
Although every patient who enters a dental office should be treated as if they could have an infectious disease; times like these help us pause, take a step back and make sure we’re compliant with current guidelines set by the Occupational Safety and Health Administration (OSHA). Here are some ways to make sure your dental office is OSHA compliant.
Dentists Keep Communities Safe and Healthy During COVID-19 [Infographic]
By remaining open for emergency cases, dentists are helping to keep patients out of emergency rooms (ER) – reducing the burden on critical health care facilities that are overwhelmed amid the COVID-19 crisis. As the #DentalER social media movement gains traction, read on for some some dental emergency stats to put things in perspective.
3 Key Things Dentists Need to Know About Teledentistry to Survive the COVID-19 Pandemic
The ongoing COVID-19 pandemic has thrust teledentistry into the spotlight as the “must have” technology to care for dental patients while maintaining social distancing. Bryan Laskin, DDS, explains how teledentistry is a great way to increase efficiency, wow patients, and bring in revenue.
Maintaining a Strong Dental Team During Uncertain Times
Many dental practices across the country have postponed all elective procedures or are closed completely due to the coronavirus pandemic. With the uncertainty of the COVID-19 crisis, it’s important to remain positive, stay informed and look for opportunities to help you and your practice grow.
COVID-19: Six Resources from RevenueWell for Communicating with Patients
With the coronavirus outbreak affecting dental practices all over the country, RevenueWell has highlighted six tools for communicating with patients to minimize the impact of the pandemic to your practice.
Dental Office Design: Building the Solution to a “Good Problem to Have”
Recognizing a need for growth, the first instinct for Drs. Michael Mefford and Keith Ellis was to add on to the existing building. However, the “big picture” told them otherwise. Now in a new location with a 6,700-square-foot space, they’ve been able to expand their dental hygiene team, hire an associate dentist and invest in new equipment and technology.