How One Dental Office Adopted Solutionreach Just in Time for COVID-19

One of the challenges the pandemic posed was increased cancellations due to illness or exposure to COVID-19. Solutionreach allowed for a fluid schedule the practice needed. Electronic intake forms, patient text messages and remote access all worked together to keep the practice running smoothly.

Dental Practice Inventory: 7 Tips to Finding the Right Balance

Keeping an appropriately stocked inventory of materials and instruments is a bit of a balancing act. You have limited space, but you have a busy practice. You don’t want to be short of a material in the middle of an emergency procedure, but you also don’t want to keep whitening gel past its expiration date because you ordered too much.

How One Dental Practice Used RevenueWell To Enhance Communications During COVID-19

When Sonai Roy started as a patient coordinator at John Powers, DMD, in 2017, she quickly recognized the untapped potential of the practice’s patient engagement software. But it wasn’t until COVID-19 hit that the need to more fully apply RevenueWell’s features came into sharp focus.

Dental Product Shopper Product Evaluation: Patterson Primary Molar Stainless Steel Crowns

With the importance of performing pediatric dental procedures quickly in mind, a recent evaluation in Dental Product Shopper looked at durability, fit, ease of placement, practice benefits and overall satisfaction of Patterson Primary Molar Stainless Steel Crowns.

Pediatric Safety: Protecting Both Oral and Overall Health

Almost a year since the COVID-19 pandemic forced public awareness of PPE, disinfection practices and social distancing, even those who were previously compliant with biannual dental visits may think that unless something is noticeably wrong, in-office dental care can be postponed indefinitely. But reassuring adults is only one challenge, another highly important task is conveying to parents what efforts your practice is making to maintain a child-safe environment.

The Key Hire Every Productive Dental Office Needs To Make in 2021

If you ask any dentist about the biggest problem they have in running their practice, invariably the answer will point, in one way or another, to staffing issues. But new hires is not always the best solution. Automating tasks like processing new patient information, triaging after-hours emergencies, medical prescreening, and curbside check-ins relieve your overburdened team members to be able to do what they do best; take care of patients.

How No-Shows Become Lost Patients

Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.

Dental Practice Success: 4 Tips To Close Out the Year Strong

With the end of 2020 comes new lists, goals and ways to creatively end the year on a high note. Cassie Brehmer shares how connecting with patients who have unfinished treatment, getting ready for the rush between Christmas and New Year’s and finding ways to celebrate your staff will help close this year out on a positive note.

Everything You Need to Know for a Successful End of Year Process in Eaglesoft

As 2020 comes to an end, now is the time for dental practices to complete End of Year processing in Eaglesoft. Whether you are new to Eaglesoft or are a seasoned pro at using the practice management software, End of Year processing could bring questions to mind on the proper steps.