Skip to content
Off the Cusp

Off the Cusp

Dental industry news, trends and information from Patterson Dental.

Menu
  • Home
  • Categories
    • Business of Dentistry
      • Dental Practice Marketing
      • Practice Finance
      • Practice Growth
    • Dental Industry News
      • Industry Events
    • Dental Practice Management
      • Human Resources
    • Dental Practice Safety
      • Infection Control
    • Future of Dentistry
      • Dental Equipment
      • Dental Technology
      • CAD/CAM
  • About
    • Off The Cusp Privacy Policy
    • Off The Cusp Terms of Use
  • pattersondental.com
  • Home
  • Business of Dentistry
  • Practice Growth
  • Excellence in Case Acceptance
Dental Practice Management Practice Growth

Excellence in Case Acceptance

Cynthia MossFebruary 5, 2015February 3, 2015
Case Acceptance Percentage

Share

Facebook
Twitter
Pinterest
LinkedIn
Read Time:2 Minute, 15 Second

What is the case acceptance percentage in your practice? This is a difficult question to answer for most practices but one of the key statistics to know and understand. This percentage tells you many things about the practice and how your patients are making decisions around the dentistry you recommend and they need. You can’t make changes to enhance your current percentage if you don’t know what it is to begin with. Would you like to have 100% case acceptance? Would you prefer to have 50% case acceptance?

The truth is, there isn’t enough information to answer that question. Is 100% of $50,000 presented in a month better than 50% of $200,000 presented in a month? For the rest of this post, let’s assume that you are presenting everything you see in the mouth. Within that context (and we will discuss case presentation in a separate blog post), excellence in case acceptance should be around 70% or better.

Case acceptance is not just a number; it is the marker your practice can use to determine the following:

  • Are you successful in providing your patients with the care and treatment they deserve and want?
  • Have you educated your patients?
  • Are they able to make an informed decision about their treatment?
  • How are your patients making decisions about their treatment?
  • Are they making decisions about their treatment?
  • Do they value what you are offering?
  • Is it all about the money?

Case acceptance is a reflection of all of the above. Knowing what your case acceptance percentage is offers you the opportunity to celebrate your success and look for growth opportunities if it’s not where you would like it to be.

  • Are you using the technology you have – intraoral camera use, CAESY Cloud or other education materials?
  • How and where do you present cases to patients?
  • Do you have clearly defined financial arrangements and third-party payment options?

Knowing and understanding your case acceptance percentage will keep you on the path of continued success and provide awareness if something changes and you need to course correct.

Calculating Your Case Acceptance Percentage

The simplest way to calculate your case acceptance is to divide the amount of dentistry accepted into the amount of dentistry treatment planned for a given period, let’s say for the last 90 days.

$ amount of dentistry accepted
÷
$ amount of dentistry planned

Once you have a baseline percentage, monitor on a monthly basis. OnTrack offers an ongoing resource to track and monitor results in case acceptance for your practice. Go to www.myontrack.com for more information or ask your Patterson representative about how to sign up to use OnTrack in your practice.

About Post Author

Cynthia Moss

Cynthia Moss has been in the dental industry for over 35 years covering most aspects of dentistry, including Registered Dental Assistant, Office Manager, Practice Co-owner and Practice Consultant. As a consultant and practice analyst with Mercer Advisors since 2006, Cynthia has assisted dentists and their teams achieve greater success, organization and alignment. Currently with Patterson Dental, her role is a Specialist for Ontrack, the leading business intelligence tool designed specifically for dentists.
http://www.pattersondental.com
Tagged CAESY Cloud, case acceptance, OnTrack, patient treatment plans, practice growth, practice management

Post navigation

Previous

Previous post:

Building Your Vision: Finding the Right Home for Your Practice

Next

Next post:

How to Grow Your Whitening Business by Marketing Directly to Patients

Subscribe

* indicates required

Connect with us

LinkedIn
Facebook
Instagram
Twitter
YouTube
Pinterest

Recent posts

  • National Smile Month: 5 ways to get involved and engage your local community
  • Write a captivating dental blog post in 15 minutes [templates included]
  • Making a strong connection: Dental office front desk best practices
  • 5 in-office communication tips for happier patients
  • Pediatric dentistry: The importance of the summertime dental checkup

Search Off the Cusp

Close
Menu
  • Home
  • Categories
    • Business of Dentistry
      • Dental Practice Marketing
      • Practice Finance
      • Practice Growth
    • Dental Industry News
      • Industry Events
    • Dental Practice Management
      • Human Resources
    • Dental Practice Safety
      • Infection Control
    • Future of Dentistry
      • Dental Equipment
      • Dental Technology
      • CAD/CAM
  • About
    • Off The Cusp Privacy Policy
    • Off The Cusp Terms of Use
  • pattersondental.com

Related Post

Pediatric dentistry: The importance of the summertime dental checkup

May 11, 2022May 11, 2022

Dental practice strategy, Pt. 2: From SWOT to TOWS

May 6, 2022May 6, 2022

Dental practice strategy, Pt. 1: SWOT analysis

May 4, 2022May 4, 2022

Jeffery S. Kahler, DDS: Making a dream practice come true through difficult times

April 5, 2022April 5, 2022

Beata A. Carlson, DDS: Dentistry focused on whole health

March 31, 2022March 31, 2022

Streamline and simplify your processes so you can focus on patient care

February 2, 2022February 2, 2022
Copyright Patterson Dental. All rights reserved.