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  • Kathleen O'Donnell

Author: Kathleen O'Donnell

Kathleen O’Donnell, MA, is Executive Vice President of Coaching Services at Jameson Management, an international management, marketing and hygiene coaching firm. O’Donnell has worked in the dental industry for more than 20 years specializing in executive coaching, team building and all aspects of practice management, particularly collections, insurance, scheduling and communication skills. O’Donnell is a Certified Executive Coach and is a member of the Academy of Dental Management Consultants. Kathleen may be reached at 877.369.5558, via email at info@jamesonmanagement.com
Confidentiality and Holding Fast to Your Patients’ Trust
Dental Practice Management

Confidentiality and Holding Fast to Your Patients’ Trust

Kathleen O'DonnellKathleen O'Donnell Kathleen O'DonnellMay 8, 2014May 8, 2014
At dinner in a restaurant recently with my husband, who is a psychologist, and one of his colleagues, I listened to them “talk shop” about therapists and confidentiality. As I...
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Bonuses – the Good and the Bad
Dental Practice Management Human Resources

Bonuses – the Good and the Bad

Kathleen O'DonnellKathleen O'Donnell Kathleen O'DonnellMarch 6, 2014September 25, 2014
Bonus programs are the stuff of urban legends. When you ask a dental team to make a wish list, one thing that consistently comes high on their lists is a...
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Dental Practice Management

A Fresh Start in 2014

Kathleen O'DonnellKathleen O'Donnell Kathleen O'DonnellJanuary 9, 2014January 8, 2014
A fresh start for the New Year – who doesn’t love a chance for a fresh start?  Well now is your opportunity for you and your dental team. I’m not...
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Dental Practice Management Human Resources Practice Lifestyle

Build Trust in Your Team

Kathleen O'DonnellKathleen O'Donnell Kathleen O'DonnellSeptember 19, 2013September 16, 2013
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they...
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It’s Time for Your Practice’s Mid-Year Assessment
Dental Practice Management Practice Finance Practice Growth

It’s Time for Your Practice’s Mid-Year Assessment

Kathleen O'DonnellKathleen O'Donnell Kathleen O'DonnellAugust 8, 2013September 5, 2013
We are a bit more than halfway through 2013. Some dentists out there are saying: “Where did the year go already??!! We’ve got to get on it and produce, produce,...
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