One practice, multiple locations. It sounds pretty simple, but if you’re a multilocation practice or planning to expand, you know success across multiple locations requires intentional, multilayered strategy. A combination of strategic planning, effective management and a focus on both patient care and business operations inevitably comes with an array of challenges:
- Ensuring accurate reporting across locations
- Standardizing efficient workflows
- Delivering a consistent patient experience
- Duplicating the care experience across locations
- Securing data
- Hiring and training new team members for seamless onboarding and turnover
- Managing costs
- And many more
Implementing cloud-based practice management software to shift from siloed to centralized practices can help you overcome many of these challenges and move you well down the path to multilocation success.
Meeting the Challenge: How Cloud-Based Practice Management Software Can Help
- Centralized database and access
With one database for all locations, accessible from anywhere there is an internet connection, you can access patient or practice data at any time. Single sign-on gives you access to the entire database – and puts you in control of user access levels and allowed hours to access the system.
- Multilocation management
Having a real-time view of all locations gives you the ability to track performance by a single location, combination or all locations at once. Summarize key KPIs populated with real-time data with a single click with a Practice-at-a-Glance Dashboard like the one in Fuse. These capabilities mean there is less need to run manual reports or have a set reporting schedule. Track as often as you want – even multiple times a day if you desire. This in-the-moment tracking helps you see immediately if changes you implement are resulting in improvements.
- Streamlined operations
A cloud-based practice management system helps your practice create standard workflows across locations, improving efficiency. Fuse smart screens summarize important information on the same page you complete the work, saving time, reducing errors and cutting back on the need to rely on reports. A centralized database gives you the option to centralize job functions such as patient coordinator, insurance coordinator, etc., eliminating the need for multiple personnel performing the same function.
- Improved patient experience
The ability to access patient data from any location means patients can be seen at any location without a cumbersome patient record or image transfer process.It also allows patient questions to be answered from any location. If a patient calls the “wrong office,” it won’t matter; each location can access the patient record to verify their next appointment date, answer account balance questions, schedule an appointment, etc. This standardization of process ensures a consistent experience at every location.
- Data security
The two most common providers for cloud-based practice management software are Amazon Web Services and Microsoft Azure. Robust data security measures are taken by both cloud providers. For example, Fuse is hosted through Microsoft Azure, providing the following security benefits:
- Continuous data backup to the cloud
- Data is encrypted in transit and at rest
- 24x7x365 data monitoring
- Multilayered security
- Over 90 compliance certifications including HIPAA and SOC 2 Type 2 certifications
Have we piqued your curiosity? Connect with a Fuse representative to request a demo or more information. We’re confident we can help your multilocation practice achieve your goals.
