Michael Cruz and Dee Dee Meevasin, DMD, were running critical business operations at full sprint when the COVID-19 pandemic arrived in Las Vegas, threatening to stop them in their tracks. The technology-forward dental practice found ways to remain operational when faced with taking emergency appointments only. Teledentistry from OperaDDS allowed for virtual consults, triaging and as a general screening and communication tool.
As states have relaxed stay-at-home orders and dental practices have started seeing patients for routine care again, teledentistry may still be top of mind for dental practices looking to give patients more ways to connect between visits. If you’ve been considering implementing teledentistry at your practice, how do you know if you’re ready? How do you know if teledentistry is right for your practice? How can you gauge its true impact on your business?
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Social distancing massively effects the dental industry, forcing us to change what our standard procedures are. In this new reality, we can’t just go paperless, we must go touchless. Continue reading for steps dental practices can take to provide a touch-free dental experience.
Curbside waiting rooms and curbside check-in have become a necessity for dental practices. The experts at RevenueWell share how to successfully communicate, and create, this new reality to patients.
As a result of the COVID-19 pandemic, many of RevenueWell’s customers were mandated to temporarily halt elective treatments and have cut back their schedules to only accept emergency appointments. To meet this demand, RevenueWell recently announced its newest feature, Virtual Visits. Learn about this new teledentistry solution.
As practices reopen and prepare for the next stage, planning, patient communication and marketing will be more critical than ever. In a new four-part webinar series, we will share insights, best practices and action steps to support you on your reopen and restore journey.
The ongoing COVID-19 pandemic has thrust teledentistry into the spotlight as the “must have” technology to care for dental patients while maintaining social distancing. Bryan Laskin, DDS, explains how teledentistry is a great way to increase efficiency, wow patients, and bring in revenue.
With the coronavirus outbreak affecting dental practices all over the country, RevenueWell has highlighted six tools for communicating with patients to minimize the impact of the pandemic to your practice.
As the world moves toward digital operations, it’s time to start considering what life in paperless dental offices will look like. Be it electronic forms or a patient portal, dental practices are finding more ways to engage with patients, sans-paper.
Whether right before patients come in for an appointment, while in the waiting room, when they’re in the chair, just after their appointment or in between visits, you should always be communicating.
Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.
As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA and HIPAA regulations, documentation standards or other compliance-related issues. But how does a practice keep […]
You just bought new practice management software for your dental office. You’re excited! This is going to help you in so many ways, you think. It’s going to transform the way you care for your patients. You get your team trained on the new software. […]
Switching software platforms. Just the idea of changing your dental practice management software system can give you the cold sweats. After all, changing anything in your practice is hard. But, changing software systems—the key clinical and communication system in your practice? That can be a […]
Let’s face it: Choosing practice management software is a daunting task. There are many options and at the end of the process, you’re greeted by a software installation with plenty of question marks. Choosing the right software doesn’t have to be difficult, though. By closely […]
As consumers, more and more of the data we rely on in our everyday lives resides in the cloud – and it’s easy to see why. The cloud empowers us to access our data anywhere, anytime, with the push of a button. The associated quality […]
In the words of National Baseball Hall of Fame pitcher Jim Palmer, “You can’t win if nobody catches the ball in the outfield. You’re only as good as the team you have behind you.” Just like baseball, the overall success of a dental business depends […]
Savvy business owners know that it costs a whole lot more to acquire a new customer than it does to keep an existing one. That’s why patient retention is one of the most important metrics for a dental office. Focusing on improving your patients’ satisfaction […]
One common question I get when working with offices that have the desire to become as paperless as possible is “What about my route sheets? What do we use now?” These are important questions. Believe it or not, we are creatures of habit. It is […]
How often do you audit your patient records? If this is not a regular task in your office, you may want to consider making it one. In order for us to make the most of our software we need to make sure our data is […]
One question I typically ask my customers during a training session is “How often do you query your database to produce a precise list of patients?” I then go on to explain how powerful the data we collect is and how I can show them […]
Since your patients are the reason you do what you do, everything should revolve around understanding how many patients you serve. How do you know when it’s time to add more hygiene days? How do you know when your facility has become constricted and is […]
Increase productivity and improve communication with this simple and highly effective tool Your daily schedule should be simple and easy to read. Provider hours need to be current and up to date so provider time is accurately represented. This makes it easy to review a […]
One of my absolute favorite things about Eaglesoft is how very customizable it is in so many ways. This customization increases efficiency and allows you to spend more of your valuable time with your patients. Here are just a few ideas for you to implement […]
Ah reports! Is there any topic more fun than this one? You might think I’m being sarcastic but I’m typing this right now with a huge smile on my face because reports get me super excited! I know that sounds silly, but your reports can […]
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with return envelopes waiting to be assembled for mailing by some unsuspecting hygienist, during “down time”, […]
Did you know that it’s possible to view and tile images directly from the patient’s Eaglesoft chart? For today’s high tech office, this time-saving feature is extremely helpful and impactful. Every staff member and patient can benefit from this feature. Have you ever heard the […]
What is The Money Finder? Why should I use it? I don’t understand what it does. These are statements I hear all the time from staff members and doctors alike, and my face lights up when they ask! I truly love showing them how to […]
I am thrilled to write this post today and to give you a sneak peek at Eaglesoft 17! I have just returned from our Technology Summit where all of our technology advisors, nationwide, were shown Eaglesoft 17 for the first time. The energy in that […]