It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the patient’s charges after treatment. This may end well for many …
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Money can be the most difficult conversation ever had in a dental practice. A lifelong patient can be lost over a $25 misunderstanding. It can be awkward and embarrassing when there are communication issues. Often the initial barrier to a …
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