It has been said that goals that are not written down are only wishes. Putting words on paper for visualization holds tremendous power in helping us to realize our dreams, and giving us the motivation to make them come true. There is something very inspiring […]
While absence might make the heart grow fonder in some facets of life, time tends to work against us when it comes to things that we are not so naturally inclined to remain dedicated to, however well intending we may be. We have all been […]
Dentistry and the business of dentistry have changed in recent years. With economic downturns and a slow recovery, your patients are responding and reacting to their healthcare needs differently. In some ways this has been a slow evolution and in other ways it seems to […]
Have you ever gone to a professional sporting event? The organization of the event and the staff working it are usually quite impressive. There are ushers to welcome you and show you to your seat in the most efficient way so you aren’t stepping over […]
Increasing case acceptance is high on every practice’s priority list; however, one factor that often gets overlooked is where the treatment and financial discussions take place. Let’s take a look at a common scenario; you deliver a clear and solid treatment plan and the patient […]
What is the case acceptance percentage in your practice? This is a difficult question to answer for most practices but one of the key statistics to know and understand. This percentage tells you many things about the practice and how your patients are making decisions […]
When it comes to ensuring that a customer understands the value of an important investment in any business, oftentimes seeing is believing. Wise consumers like to educate themselves before proceeding with accepting goods or services, especially those that might be outside of their comfort zones. […]
How many times have you told one of your close friends that you would “keep in touch” or that you would “give them a call so you can get together for lunch”? Your patient relationships are really no different. It is easy for patients to […]
For many patients, getting to see the hygienist whom they have become accustomed to is something to look forward to when attending regular hygiene appointments. Much like having a favorite service provider at a car dealership, salon, or another type of healthcare office, this invaluable […]
“How full should my hygiene schedule be?” or “What’s an acceptable amount of open time?” are two frequently asked questions. The initial answer is “completely full, all the time,” but that may not be a realistic or healthy indicator for your business. Oftentimes, 100% hygiene […]
Since your patients are the reason you do what you do, everything should revolve around understanding how many patients you serve. How do you know when it’s time to add more hygiene days? How do you know when your facility has become constricted and is […]
Your team is essential to growing your business Team members are important to the growth of any business and I really noticed this when I was looking for a hose for my car this past weekend. I visited a dealership and a parts store, and […]
Increasing case acceptance is high on every practice’s priority list; however, one factor that often gets overlooked is where the treatment and financial discussions take place. Let’s take a look at a common scenario: you deliver a clear and solid treatment plan and the patient […]
Many people in today’s economic climate are doing the best they can to leave room in their budgets for their wants, while doing everything they can to meet their needs. Vacations, dining out and salon appointments remain popular priorities to many, yet there can be […]
Money can be the most difficult conversation ever had in a dental practice. A lifelong patient can be lost over a $25 misunderstanding. It can be awkward and embarrassing when there are communication issues. Often the initial barrier to a financially healthy practice occurs at […]
Have you ever taken your car in for an oil change for $29.00 and when you pick up your car the cost is actually over $100.00? You discover they rotated your tires and added all your fluids. This can be very frustrating and you may […]
Sometimes, the saying “The simple things are important and the important things are simple” really is true. But what does that look like in a dental practice, exactly? It means paying attention to the little things on each individual patient visit and doing them every […]
In business and in life, the activities that you pay attention to the most tend to grow and flourish. When it comes to your practice, what behaviors are you paying attention to the most and how are you creating awareness around the healthy behaviors that […]