Automated patient reminders can reduce no-shows by 34% or more. In addition to the cost on a patient’s health for not following up on necessary treatment, the tangible costs of no-shows can have a severe impact on health care in general and your bottom line specifically. See how automated patient reminders can improve the continuum of care while increasing office and staff efficiency.
Now that most dental offices are fully open again, it is even more important for dental practice owners to have a plan for reducing cancelations and no-shows. We asked David R. Rice, DDS, founder of igniteDDS to share some steps dental practices can take to reduce cancellations and no-shows.
As dental care in the age of COVID-19 starts to feel routine again, many practice owners are looking for new ways to cut costs and run their offices more efficiently. In a new webinar series, you’ll learn how marketing and communication software solutions like Solutionreach and OperaDDS can help you kickstart your schedule and boost your patients’ return appointments with convenient, automated and measurable patient outreach tools.
Pam McDonald has spent more than three decades getting to know her patients, but even with strong internal dental processes the team built in place, change inevitably knocked on the door.
The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
As states have relaxed stay-at-home orders and dental practices have started seeing patients for routine care again, teledentistry may still be top of mind for dental practices looking to give patients more ways to connect between visits. If you’ve been considering implementing teledentistry at your practice, how do you know if you’re ready? How do you know if teledentistry is right for your practice? How can you gauge its true impact on your business?
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Social distancing massively effects the dental industry, forcing us to change what our standard procedures are. In this new reality, we can’t just go paperless, we must go touchless. Continue reading for steps dental practices can take to provide a touch-free dental experience.
Curbside waiting rooms and curbside check-in have become a necessity for dental practices. The experts at RevenueWell share how to successfully communicate, and create, this new reality to patients.
When Melissa Brown, DDS, founded Murray Hill Family Dental, she worked hard to prepare for many different business situations. But needing to close and reopen her practices due to a global pandemic isn’t one she could have imagined. Along with her husband, Troy Walton, director of business operations, they have built a loyal customer following and are an active and important part of their community.
Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.
Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.
As practices reopen and prepare for the next stage, planning, patient communication and marketing will be more critical than ever. In a new four-part webinar series, we will share insights, best practices and action steps to support you on your reopen and restore journey.
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.
With the coronavirus outbreak affecting dental practices all over the country, RevenueWell has highlighted six tools for communicating with patients to minimize the impact of the pandemic to your practice.
Whether right before patients come in for an appointment, while in the waiting room, when they’re in the chair, just after their appointment or in between visits, you should always be communicating.
Evaluating new dental office phone systems can be daunting, thanks to advancements in technology. Here are some terms and features to look for when your practice is in the market for a new phone.
Dentistry is a business devoted to helping patients achieve better oral and systemic health. Yet many dental teams often do not consider the important business aspects of running a practice, or even know where to begin to review. Each person plays an important role in […]
Switching software platforms. Just the idea of changing your dental practice management software system can give you the cold sweats. After all, changing anything in your practice is hard. But, changing software systems—the key clinical and communication system in your practice? That can be a […]
Each year, thousands of dentists descend upon the Windy City for the Chicago Midwinter Show—one of the biggest gatherings of dentists, hygienists and office managers of the year. Over time, this show has developed a reputation for being the event where new technology is introduced to […]
Let’s face it: Choosing practice management software is a daunting task. There are many options and at the end of the process, you’re greeted by a software installation with plenty of question marks. Choosing the right software doesn’t have to be difficult, though. By closely […]
As consumers, more and more of the data we rely on in our everyday lives resides in the cloud – and it’s easy to see why. The cloud empowers us to access our data anywhere, anytime, with the push of a button. The associated quality […]
In the words of National Baseball Hall of Fame pitcher Jim Palmer, “You can’t win if nobody catches the ball in the outfield. You’re only as good as the team you have behind you.” Just like baseball, the overall success of a dental business depends […]
Savvy business owners know that it costs a whole lot more to acquire a new customer than it does to keep an existing one. That’s why patient retention is one of the most important metrics for a dental office. Focusing on improving your patients’ satisfaction […]
Congratulations! You’ve chosen a fulfilling profession that has a direct, positive affect on people’s health, happiness, and overall well-being. Now you’re ready to begin a new chapter in your professional journey – starting your very own dental practice. Before you open your doors and welcome […]
In my previous post I covered the first two actions to help create a happier and more successful culture. Here are numbers three and four! Action Three – Monitor Results and Give Feedback Monitor results on a daily basis. Your daily huddles are what I […]
Changing someone’s smile, changing someone’s life, improving someone’s self esteem –it probably isn’t too far fetched to say most dentists want to be associated with these types of cases. Helping other people and making a real difference in someone’s life is what many of us […]
Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when answering that call, though, is up to the dental team. Perhaps everyone on the dental […]