Building a bridge to better care in rural Wisconsin

For Dr. Matt Andrews, dentistry was not always the plan. Raised in Cuba City, Wisconsin, in a family rooted in healthcare, he initially set his sights on medical school. That changed during a routine dental visit in college. A conversation with his hometown dentist led to a shadowing opportunity, and ultimately, a new direction. Dentistry offered something powerful: the ability to return home and serve the community that shaped him.

How to reduce cancellations and increase case acceptance with patient engagement

Focusing on maintaining your current patient base by deepening your patient connections can result in a more rewarding experience that keeps patients returning to your practice for years to come. Here are a few ways to stay in touch with your patients and make the most out of the time you have them in office.

The 3 E’s to dental patient retention and treatment acceptance

When patients leave your chair, do you wonder when – or if – they’ll be back? With estimates that most general dental practices have an average recall time of 11 months, a new patient retention rate of 40% and an average of $1 million in unscheduled treatment plans, you’re not alone.