Each year, thousands of dentists descend upon the Windy City for the Chicago Midwinter Show—one of the biggest gatherings of dentists, hygienists and office managers of the year.
Over time, this show has developed a reputation for being the event where new technology is introduced to dentists. And, this year, we had our own game-changing technology to unveil: Our new cloud-based practice management software, Fuse.
For three days, we talked with dentists, office managers, dental students and other attendees in our booth about the benefits of cloud-based practice management software and showed them how Fuse could help them work smarter and more efficiently. This series of tweets helps tell the story of our whirlwind experience at this year’s Chicago Midwinter Show.
We kicked off day one of the show full of excitement!
Good morning #CDS18! Looking forward to great day today introducing our new cloud-based practice management software—Fuse—to the world! We’ll be holding demos in booth #2025 all week! pic.twitter.com/NdaHqehVhl
— Patterson Dental (@PattersonDental) February 22, 2018
Here’s an idea of what it was like to walk the massive show floor at the Chicago Midwinter Show:
What’s it like to walk the exhibit hall at #CDS18? Here’s a “quick” glimpse pic.twitter.com/hxVPvZgtqN
— Patterson Dental (@PattersonDental) February 22, 2018
We also introduced a new booth design at the Chicago Midwinter Show this year!
It’s almost like you’re IN the booth! Here’s a 180-degree view of our brand new booth design at #CDS18! pic.twitter.com/zgp3ccdOLn
— Patterson Dental (@PattersonDental) February 23, 2018
We held many Fuse demos in our booth each day–here’s our national Fuse technology advisor, Dan, leading one:
Kicking off our first Fuse demo at #CDS18. If you’re at the show, we’ll be holding another demo at 3:15 today. If you’re not at the show, you can sign up for your own demo here: https://t.co/mnZdBhoGZe pic.twitter.com/SH8biTWd4q
— Patterson Dental (@PattersonDental) February 22, 2018
And our director of Fuse business development, Alan, talks about why we built Fuse:
“Fuse should feel familiar because it’s what you asked for.” Find out how Fuse, our new cloud-based practice management software, can help you work smarter by getting a demo at #CDS18 (booth #2025) or online: https://t.co/mnZdBhoGZe pic.twitter.com/oOYzezt2o6
— Patterson Dental (@PattersonDental) February 23, 2018
For many Patterson Dental employees, like Mary Beth, creating Fuse was well worth all the hard work:
Fuse product manager, Mary Beth S., says it best: “I wanted to help make a product that was so fun to use, so efficient, that I would be tempted to go back to work for a dental practice to use it.” Sign up for your Fuse demo today: https://t.co/mnZdBhoGZe pic.twitter.com/23A43TkpkM
— Patterson Dental (@PattersonDental) February 23, 2018
We also featured a Fuse photo mosaic that took three days to put together with the help of attendee pics we snapped in the booth:
Our Fuse photo mosaic is coming together! Any guesses on what the final pic is? #cds2018 pic.twitter.com/SRMMNOXjgX
— Patterson Dental (@PattersonDental) February 23, 2018
We talked to media during the show, too–here’s a quick interview we had with Chris Salierno, managing editor with Dental Economics, about the big tech trend he saw at the show:
What’s trending in dental tech at #CDS18 this week? Chris Salierno (@CuriousDentist) shares his thoughts. pic.twitter.com/y2Nh9Z1EfN
— Patterson Dental (@PattersonDental) February 24, 2018
We heard great feedback from dentists and office managers about Fuse throughout the show:
We couldn’t have said it better ourselves: “Fuse is the future of dental software management.” – William Grider, DDS pic.twitter.com/EDWHw8hTBj
— Patterson Dental (@PattersonDental) February 23, 2018
Some dentists were impressed with certain pieces of Fuse functionality, like our WalkMe tool:
What’s impressing #CDS18 attendees most about our new cloud-based practice management software, Fuse? Dental students, Austin and Ryan Dodge, loved our WalkMe tool, which acts as an online guide and tutorial for new and seasoned users. https://t.co/mnZdBhoGZe pic.twitter.com/M3da5ABqmC
— Patterson Dental (@PattersonDental) February 24, 2018
Others, were looking closely at Fuse’s ability to integrate seamlessly with multiple dental clinic locations:
Who is Fuse designed for? Dentists like Mona Patel, DDS, who currently runs one clinic in Milwaukee but plans to open multiple clinics down the road. #CDS18 https://t.co/mnZdBhoGZe pic.twitter.com/ldZP0vG23b
— Patterson Dental (@PattersonDental) February 24, 2018
And finally, one office manager from Dallas loved the Fuse “smart screens”, which allow you to view, filter, and act on real-time patient information–from more than one location.
What about Fuse is resonating with office managers so far? Michelle S. loves the Fuse “smart screens”, which allow you to view, filter, and act on real-time patient information–from more than one location. https://t.co/mnZdBhoGZe pic.twitter.com/CuWTSO1Asv
— Patterson Dental (@PattersonDental) February 26, 2018
At the end of the day, we left the Chicago Midwinter Show wonderfully fulfilled about the potential game-changing impact Fuse will have in the years ahead for dentists. Learn more about Fuse, sign up for our Fuse e-newsletter, or get your very own demo here.
What does this mean for the future of Eaglesoft?
Thanks for the comment and question, Timothy. Fuse wasn’t created to be a replacement for Eaglesoft, which is still a great solution for practices looking for on-premise software. We fully intend to continue supporting Eaglesoft and investing in its development into the foreseeable future.
So far no reply. This does not look good.