Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.
Author: Ann-Marie DePalma
Ann-Marie DePalma, CDA, RDH, MEd, FADIA, FAADH is a graduate of the Forsyth School for Dental Hygienists, Northeastern University and the University of Massachusetts Boston. Ann-Marie is a Fellow and Certified Educator of the Association of Dental Implant Auxiliaries (ADIA), a Fellow of the American Academy of Dental Hygiene (AADH), a continuous member of American Dental Hygienists’ Association (ADHA), as well as a member of American Association of Dental Office Managers (AADOM). She is the 2017 Esther Wilkins Distinguished Alumni of Forsyth Award recipient. Ann-Marie spent 25+ years in clinical hygiene, has experience in dental hygiene and assisting education and as a business/clinical consultant. She currently is employed as a technology advisor/trainer for Patterson Dental. In addition, Ann-Marie is a published author with dental hygiene publications and textbooks and provides continuing education programs for dental teams.
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Dentistry is a business devoted to helping patients achieve better oral and systemic health. Yet many dental teams often do not consider the important business aspects of running a practice, or even know where to begin to review. Each person plays an important role in […]
3 Ways to Prioritize Compliance in Your Modern Dental Practice
As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA and HIPAA regulations, documentation standards or other compliance-related issues. But how does a practice keep […]
Want to Achieve 90% or Better Case Acceptance?
As a Technology Advisor for Patterson Dental, I visit a variety of practices each week. Each practice has its own unique struggles and successes. Remember to celebrate your successes! Yet, there is one constant struggle that I see in most practices, and that is the […]