As the world moves toward digital operations, it’s time to start considering what life in paperless dental offices will look like. Be it electronic forms or a patient portal, dental practices are finding more ways to engage with patients, sans-paper.
Complimentary beverages, relaxing playlists and new patient office tours are all easy ways to improve patient comfort. But what about scent branding? Tapping into the sense of smell can elevate the quality of an interaction and the possibility of creating a loyal patient.
Whether right before patients come in for an appointment, while in the waiting room, when they’re in the chair, just after their appointment or in between visits, you should always be communicating.
Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.
Campers instead of patients, canoes instead of exam chairs, a treehouse instead of a waiting room, and counselors instead of staff. Dr. Raelene Fulford combined her passion for pediatric dentistry with her love of the outdoors to create a one-of-a-kind dentist office.
How many times did you step on your breaks this morning on your way into work? Did you put laundry soap in the wash load? Close the garage door? When you picked up an ink pen to write a note, which hand did you pick […]
The days are long, the sun is hot, ice cream tastes extra delicious, and outdoor concert season is in full swing. There’s no denying it: we’re in the heart of SUMMER! Beaches and BBQs shouldn’t be the only places infused with #SummerVibes, though. From themed […]
Lips: Whether they’re thick, thin, pouty, or plump, we’ve all got ’em – and thank goodness we do! They help us speak, emote, eat, drink, and they have the all-important job of protecting our mouths. For bearing all of that responsibility, we should take at […]
Did you know that every Valentine’s Day an average of 180 million cards are exchanged? That staggering stat makes it clear that people enjoy sending and receiving messages of love, affection, and friendship on February 14th, and that tradition won’t be changing any time soon. […]
When new patients visit your practice for the first time, they come with a unique set of experiences that may or may not include feeling at ease around doctors and hygienists. Regardless of where on the comfort scale your patients fall, there are a variety […]
Everyone is familiar with the idiom, “a picture is worth a thousand words.” Well, you can think of your dental practice’s office design in much the same way. If your patients walk into your waiting room and are greeted by a larger-than-life coral reef complete with […]
The beginning of a new school year can get crazy, as your lazy summer mornings turn into mad dashes to the bus stop. In the hustle and bustle of back to school days, healthy mouth habits can fall by the wayside. It’s easy to forget […]
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel!” –Maya Angelou How are you making your young patients feel when they walk through your doors? Imagine being that timid […]
According to recent projections released by Grand View Research Inc., virtual and augmented reality in the health care market will swell to become a $5.1 billion industry by the year 2025. There are a rapidly-growing number of applications for this exciting technology in healthcare as […]
Life is full of special events that we will remember forever. Whether it’s walking down the aisle on a wedding day, hugging an out-of-state relative at a family reunion, or shaking the dean’s hand at a graduation ceremony, these big moments become treasured and timeless […]
Have you ever been in a conversation and felt that you weren’t being heard? What a frustrating feeling! Now, imagine how a patient would feel if they experienced this during an appointment. If a patient expresses her oral health concerns but doesn’t feel you care […]
Valentine’s Day is just around the corner and while most folks will celebrate by passing out chocolates, lollipops, and all manner of sweets, that just wouldn’t be very dentist-like of you now would it? Give the gift your patients expect, nay deserve. Give the gift […]
There’s no denying it, this really is the most wonderful time of the year! Not only does the holiday season bring with it an abundance of yummy food and quality time with family and loved ones, it also means that we embrace the spirit of […]
Savvy business owners know that it costs a whole lot more to acquire a new customer than it does to keep an existing one. That’s why patient retention is one of the most important metrics for a dental office. Focusing on improving your patients’ satisfaction […]
With Halloween just two weeks away, most Americans have ~PUMPKIN~ on the brain. We’re drinking pumpkin flavored lattes, sniffing pumpkin scented candles, and dreaming up ways to incorporate these gorgeous gourds into our indoor and outdoor decor. We at Patterson are not immune to this […]
In the dental world, it’s the little things that keep your patients coming back cleaning after cleaning. Think of it like coming back home after college. Your mom makes your favorite foods, does your laundry, helps you with your finances, and gives you the best […]
A gingivitis diagnosis can leave a patient discouraged about their oral health, and as the practitioner it’s up to you to deliver a solution that provides the proverbial light at the end of the tunnel! One of many keys to helping a patient to combat […]
Breaking news: not every day in the life of a dental industry professional is perfect. Sometimes schedules are tight. Sometimes patients are cranky. Sometimes muscles cramp. Oh, you already knew all of this because you live it every day? Sorry! We’ll cut to the chase: […]
It’s true. Your patients look forward to that squeaky clean feeling after a professional dental cleaning. But as dental professionals, we know it’s not just about helping patients’ smiles look bright and fresh. Cleanings remove bacterial plaque and tartar not only from the visible portions […]
Dental offices are well known for their unique sounds – the buzz of a toothbrush, the screech of a drill, the vacuum of a suction pump…faced with a chorus of dental instruments, it’s not a huge surprise that patients may be intimidated when they enter […]
As a dental professional, you undoubtedly are often asked by your patients, “What’s the best kind of toothpaste to use?” For many patients, any off-the-shelf toothpaste is adequate for daily cleaning, but for some, a stronger solution is needed. These patients may not realize that […]
Dental caries, also known as tooth decay or cavities, remains the most prevalent chronic disease among children in the U.S. According to a recent study, 5-10% of U.S. children will experience oral health issues by the age of three. What is even more alarming is […]
A win feels good no matter what, but wouldn’t you agree that some wins are worth more than others? Winning the lottery, for instance, probably feels more valuable than winning a game of Pinochle against grandma. What about our giveaway? Well, it’s worth 72! Read […]
As you know from pedo-focused (Tooth) Picks past, we love gabbing about the importance of helping children establish proper oral care habits as early as possible. One of the best ways to encourage kids to engage in such habits is by making the tasks FUN! […]
“More Than a Routine Check-Up” With a focus on oral systemic health, this Ohio dentist sees the mouth as a window to the rest of the body. Dr. Shelley Shults of Powell Dental Group in Ohio As the initials following her name indicate, Shelley […]