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Off the Cusp

Off the Cusp

Dental industry news, trends and information from Patterson Dental.

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  • Kathy Brodal

Author: Kathy Brodal

Kathy has been in the dental industry for over 25 years and her experience spans all areas of the industry — from certified dental assistant to office manager, practice consultant and director of continuing education workshops. Kathy joined Mercer Advisors in 2004, Kathy has used her knowledge of dentists and their professional needs to bring the organization to higher levels of excellence; first as a practice analyst, then as director of workshops, and now as Education Manager. In her current role with Patterson Dental, Kathy is responsible for maintaining relationships with Patterson managers and territory reps, and for supporting them in their clients’ practice success.
A Well-Trained Staff Will Significantly Impact Case Acceptance
Dental Practice Management

A Well-Trained Staff Will Significantly Impact Case Acceptance

Kathy Brodal Kathy BrodalMarch 6, 2015March 3, 2015
Have you ever gone to a professional sporting event? The organization of the event and the staff working it are usually quite impressive. There are ushers to welcome you and...
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80% of New Patients Should Be Scheduled Ahead
Dental Practice Management

80% of New Patients Should Be Scheduled Ahead

Kathy Brodal Kathy BrodalJanuary 9, 2015January 8, 2015
It is very common in dental offices to be frustrated with the effort to get ideal new patients coming through their doors. What is ideal for you? Patients who come...
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How Full Should Your Hygiene Schedule Be?
Dental Practice Management

How Full Should Your Hygiene Schedule Be?

Kathy Brodal Kathy BrodalNovember 14, 2014November 14, 2014
“How full should my hygiene schedule be?” or “What’s an acceptable amount of open time?” are two frequently asked questions. The initial answer is “completely full, all the time,” but...
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Teamwork makes the dream work
Dental Practice Management Patterson Dental

Teamwork makes the dream work

Kathy Brodal Kathy BrodalOctober 17, 2014October 16, 2014
Your team is essential to growing your business Team members are important to the growth of any business and I really noticed this when I was looking for a hose...
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Inform before Perform
Dental Practice Management Patient Experience

Inform before Perform

Kathy Brodal Kathy BrodalSeptember 19, 2014November 3, 2014
Have you ever taken your car in for an oil change for $29.00 and when you pick up your car the cost is actually over $100.00? You discover they rotated...
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