3 Steps to Create a Positive Patient Experience in the “New Normal”

Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.

10 Stats That will 100% Convince You to Start Texting Your Patients

“The customer is king.” “The customer is always right.” “When the customer comes first, the customer will last.” Every dental practice knows that putting the customer first is essential to both current success and future growth. But “putting the customer first” isn’t merely a task […]