The folks at Solutionreach have put together five tips and best practices to help ensure your patients not only get great patient engagement leading up to and after their appointment, but during the in-office visit as well.
With the end of the year approaching, now is a great time to take inventory at your practice regarding patients and your schedule. Here are five tips for getting the most of your recall system and increasing revenue without adding extra work for your team.
One of the challenges the pandemic posed was increased cancellations due to illness or exposure to COVID-19. Solutionreach allowed for a fluid schedule the practice needed. Electronic intake forms, patient text messages and remote access all worked together to keep the practice running smoothly.
Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.