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Off the Cusp

Dental industry news, trends and information from Patterson Dental.

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Recent posts

  • Linda Harvey: 5 Common Denominators of Compliance [VIDEO]
  • Dr. David Rice: 4 Ways to STOP Wasting Chair Time
  • Dental Practice Inventory: 7 Tips to Finding the Right Balance
  • How One Dental Practice Used RevenueWell To Enhance Communications During COVID-19
  • Maximize Practice Productivity and Conserve PPE with the Solea Laser

Tag: First Impressions

  • November 18, 2015November 9, 2015
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Roleplaying for Success

  • Patient Experience
Roleplaying for Dental Practice Success

Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when answering that call, though, is up to the dental team. Perhaps everyone on the dental […]

Continue Reading Roleplaying for Success
  • April 24, 2014April 24, 2014
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Seeking a Good First Impression

  • Human Resources
Human Resources

We have all heard the phrase, “You don’t get a second chance to make a good first impression!” Have you ever driven away from an appointment because the outside of the business looked unappealing? Did you ever eat at a restaurant and decide to never […]

Continue Reading Seeking a Good First Impression
  • April 20, 2012July 23, 2013
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Pete Frechette in FI Dental Distribution Hall of Fame

  • Patterson Dental
Pete Frechette

Pete Frechette’s leadership as Patterson’s CEO (1982-2005) helped the Company shine. Now it’s his turn in the spotlight. Pete is among a handful of industry giants recognized by First Impressions as an inductee into its Dental Distribution Hall of Fame (April issue). Under Pete’s watch, […]

Continue Reading Pete Frechette in FI Dental Distribution Hall of Fame

Search this site

Connect with us

LinkedIn
Facebook
Instagram
Twitter
YouTube
Pinterest

Recent posts

  • Linda Harvey: 5 Common Denominators of Compliance [VIDEO]
  • Dr. David Rice: 4 Ways to STOP Wasting Chair Time
  • Dental Practice Inventory: 7 Tips to Finding the Right Balance
  • How One Dental Practice Used RevenueWell To Enhance Communications During COVID-19
  • Maximize Practice Productivity and Conserve PPE with the Solea Laser
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