The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Whether right before patients come in for an appointment, while in the waiting room, when they’re in the chair, just after their appointment or in between visits, you should always be communicating.
Personal privacy is no longer personal – it’s even in the news these days. Every day seems to bring reports of some celebrity cell phone hack or coverage concerning a business that decided to toss sensitive files in a dumpster instead of shred them as […]