Is your reception area preventing patients from saying yes to treatment? Increase case acceptance in your practice by starting every patient experience off on the right foot. Make a strong first impression and use your space to further educate your …
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This spring, your dollars can put supplies on your practice shelves AND help save children’s smiles thanks to Patterson Dental, BeeSure®, Centrix, Certol®, Crosstex, Cranberry, DentalEZ, Premier, Pulpdent®, Septodont and Kerr TotalCare™. These generous corporations have joined America’s ToothFairy to …
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To be an industry leader in any field, let alone the dental industry, you have to credit your business’s success to your customer’s success. That if it weren’t for your customer’s confidence in your services, which have led them to …
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One of the great things about dentistry is the consistent opportunity we have to help people along their path to greater oral health and overall wellness. The most effective way to guide patients along the way is to first have …
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I attended the Patterson sponsored webinar, Avoid Practice Interruption, with Paul Hinman of DDS Rescue this week. In watching this webinar, I was reminded of a time as an Eaglesoft trainer when I had the task of working with an …
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Always on the lookout for fresh Facebook post ideas that elicit great engagement from your patients and prospective patients? Here’s an idea that seems to work every time. Think about something in your community that people will have varying opinions …
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Keeping all patients, clinical and nonclinical personnel, and the community safe from harm has never been more important, or more in focus. Before, during and after treatment, patients trust their dentist and dental hygienist to provide care in a safe …
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The typical dental office has several regular meetings that can help to keep the team on track. We hear from our members that as the staff gets bigger, the meetings get longer and less productive. It’s so important to have …
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Is your office using Post Procedure Notes? If you are wondering what they are or why you would, this post is for you! Using Post Procedure Notes will not only save you time, it will also guarantee a note gets …
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What is the main reason you got on board with social media? Social media has mainly been seen as a marketing tool – a way to attract new patients. However, social media plays a much more important role for practices. …
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New employees are typically hired and trained by office managers, yet managers are most often the busiest people in the office! We hear from our members often that this part of their job is time consuming and repetitive but it …
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The continuing education courses you select can have a powerful impact on quality of care, patient satisfaction and the success of your practice. That’s why Patterson Dental has partnered with Spear Education to provide you with a wide range of …
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I’m proud to give you a sneak peek at one of the great new features from Eaglesoft 17 and Patterson Imaging 17 for release this summer: Dolphin 3D imaging tools will be included as a part of both the Eaglesoft Imaging …
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Unlike most people who blog on dental marketing and patient communications, I have (at least for the time being) a unique perspective on the subject. How so? Well, I’m the farthest you can get from an industry veteran. I’m not …
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Editor’s Note: The following is an excerpt from Charlene White’s article “Activate Practice Proaction to Prevent a Panicked Reaction” in the current edition of The Wave. Read the full article in that publication. Don’t have it? Contact a Patterson representative …
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Have you ever heard the phrase “You can hear a smile”? These five words can play a big part in our telephone skills, especially when the day is not going so well. When we are face to face, it is …
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Join us in May for the following events! California 5/9: Beverly Hills – Dr. LaSage Live CEREC Demo 5/10: Petaluma – Eaglesoft User Group Meeting 5/10: Valencia – Cone Beam Discovery Event 5/23: Concord – AADOM Study Club 5/31: San …
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When your Patterson Dental representative stops in for their next visit, he or she likely will be carrying a small but savings-packed piece of paper. The What’s Hot Flyer contains discounts, free items and more on some of the top …
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I’m often asked by new and seasoned CEREC users how to decrease their appointment times for a simple crown procedure. This question has a number of different solutions depending on the individual office, but let me offer a couple of …
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If you’ve been to a trade show you know the organized chaos they can be; there is simply so much to do and see it can be impossible to fit it all in. That’s why during this past year we’ve …
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