Author: Pam Hemmen

Pam is responsible for operations of the Patterson Technology Center (PTC) and other shared services. Her prior leadership positions have included director of the PTC, Eaglesoft marketing manager and customer support manager. She joined Patterson in 1997 through the acquisition of EagleSoft, Inc., a developer and marketer of Windows®-based practice management and clinical software for dental offices. Hemmen began her career with EagleSoft, Inc. in 1994 as a sales representative. Today, EagleSoft’s operations are known as the Patterson Technology Center, which provides leading-edge technology development and support for all three Patterson business units – Patterson Dental, Webster Veterinary and Patterson Medical.

May 16, 2013August 19, 2014
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Patterson Technology Center: Why Customer Support Matters

Patterson Technology Center

To be an industry leader in any field, let alone the dental industry, you have to credit your business’s success to your customer’s success. That if it weren’t for your customer’s confidence in your services, which have led them to receive the support they need, […]

February 15, 2013February 15, 2013
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PTC Recognized by Architecture Association

Patterson Technology Center

When we opened the Patterson Technology Center (PTC) in Effingham, Ill., late in 2011, we were excited about the possibilities. It opened new doors both for Patterson and the customers of all three of our business units. Now, we have a new reason to be […]

October 3, 2012
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Patterson Technology Center Customer Service Appreciation Week

Patterson Dental

Although the grand opening of the distinguished 100,000-square-foot facility occurred just under a year ago in Effingham, Illinois, the Patterson Technology Center (PTC) has a rich history of supporting customers and providing innovative technology to the dental industry that dates back to the 1990s. The […]

November 18, 2011
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Our Commitment to Technology and the Environment

Patterson Dental

When we built the new Patterson Technology Center (PTC), we knew we were making a commitment to advancing technology in the dental, medical and veterinary industries. We also knew we were making a commitment to the city of Effingham, Illinois. When commitment to technology and […]

November 4, 2011
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Thank You from the Patterson Technology Center

Patterson Dental

Last week, we had the official grand opening of the new Patterson Technology Center (PTC) in Effingham, Illinois. I am in awe of how many individuals came out to share their support for the new facility. While the grand opening itself was a huge success, […]

October 25, 2011November 2, 2011
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The History of the PTC

Eaglesoft

In the early 1990s, Effingham, Illinois, resident Scott Kabbes dreamed up a Windows®- based practice management system that fully integrated the front office and operatory functions of dental offices. To help their dream materialize, the Kabbeses set up a card table in part of the […]