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Category: Patterson Technology Center

The Patterson Technology Center is the support center covering technology and software implementation, equipment trouble-shooting and more. Visit pattersondental.com/support to get the help you need.

Instagram Takeover at Dentsply Sirona World with Mona Patel, DDS
CAD/CAM CEREC Dental Equipment Dental Technology Industry Events Patterson Dental Patterson Technology Center Social Media

Instagram Takeover at Dentsply Sirona World with Mona Patel, DDS

Eric WheelerEric Wheeler Eric WheelerOctober 17, 2019February 26, 2020
Dr. Patel spoke with Patterson Corporate Technology Advisor Mary Horvath at Dentsply Sirona World 2019. When we invited Mona Patel, DDS, to do a full takeover of our Instagram account...
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Save the Dat(a)! 9 Ways to Keep Your Practice & Patient Data Safe.
Dental Office Education Dental Practice Management Dental Technology Patterson Technology Center

Save the Dat(a)! 9 Ways to Keep Your Practice & Patient Data Safe.

Patterson DentalPatterson Dental Patterson DentalMay 29, 2018May 30, 2018
In honor of "wedding season," we have a very important invitation for you...We formally invite you to save the dat(a), and keep your practice and patient data protected! Information security...
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8 Steps to a Successful Year End for Your Practice
Dental Office Education Eaglesoft Holidays Patterson Technology Center

8 Steps to a Successful Year End for Your Practice

Aleksandra SobicAleksandra Sobic Aleksandra SobicDecember 4, 2017December 4, 2017
Gifts aren't the only things that need to be wrapped up this time of year - with only a handful of weeks left in 2017, 'tis the season for your...
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The Patterson Technology Center: Facts & Figures [Infographic]
Dental Technology Patterson Dental Patterson Technology Center

The Patterson Technology Center: Facts & Figures [Infographic]

Patterson DentalPatterson Dental Patterson DentalAugust 22, 2017
You might know about the Patterson Technology Center (PTC), our state-of-the-art support center located in Effingham, Illinois. You might know that it employs the industry's most knowledgeable and skilled support...
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Confidence in Technology: a Benefit of Business With Patterson
Dental Equipment Dental Technology Eaglesoft Patterson Technology Center

Confidence in Technology: a Benefit of Business With Patterson

Patterson DentalPatterson Dental Patterson DentalMay 25, 2017August 21, 2017
They say it's key. They say it's the most attractive quality you can have. They say it goes with everything. They even say it's contagious! What is this all-powerful epidemic?...
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Pro”Tech”Ted: Top Tips for Taking Care of Your Tech, Pre-Disaster
Dental Equipment Dental Technology Patterson Technology Center Practice Finance

Pro”Tech”Ted: Top Tips for Taking Care of Your Tech, Pre-Disaster

Patterson DentalPatterson Dental Patterson DentalOctober 6, 2016September 15, 2017
There is no way to ever be fully "prepared" when a natural disaster strikes. Having a preparedness plan in place for your dental business, however, is a wise course of...
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Now THAT’S a Clear Picture! Upgrade to Schick 33 Sensors
Dental Equipment Dental Technology Patterson Technology Center Promos & Giveaways

Now THAT’S a Clear Picture! Upgrade to Schick 33 Sensors

Patterson DentalPatterson Dental Patterson DentalJuly 12, 2016July 12, 2016
Regrettably, dental technology often keeps dental professionals locked into preset boundaries with little room for adjustment based on personal preferences - the widget is going to do what the widget...
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Why We Claim, You Should Claim, With eClaims
Dental Practice Management Eaglesoft Partner Organizations Patterson Technology Center

Why We Claim, You Should Claim, With eClaims

Patterson DentalPatterson Dental Patterson DentalJune 10, 2016September 15, 2017
Even the best jobs have aspects that aren’t particularly glamorous. Movie stars have to memorize lines, chefs have to chop onions, and famous musicians have to practice their scales. Dental...
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New Patterson Technology FAQ Site Launched!
Dental Practice Management Dental Technology Eaglesoft Patterson Dental Patterson Technology Center

New Patterson Technology FAQ Site Launched!

Dianna BorriesDianna Borries Dianna BorriesNovember 19, 2015March 15, 2016
We are pleased to announce that the Patterson Technology FAQ site used by customers and employees of Patterson now has a fresh new look. The goal of the new update is...
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HIPAA Business Associate Agreement Update
Dental Practice Management Patterson Technology Center

HIPAA Business Associate Agreement Update

Adam StoneAdam Stone Adam StoneSeptember 6, 2013September 6, 2013
As we mentioned previously, the U.S. Department of Health and Human Services announced updates to the HIPAA Privacy, Security and Breach Notification Rules. These updates were published in a new...
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CAD/CAM CEREC Dental Products Dental Technology Dentsply Sirona Patient Experience Patterson Dental Patterson Technology Center Practice Lifestyle Professional Development

CEREC Tip of the Month: The New Incisal Variation Tool in 4.2

SAMEER PURI DDSSAMEER PURI DDS SAMEER PURI DDSJune 19, 2013September 5, 2013
One of the new tools in the 4.2 software is the new Incisal Variation tool. Not only can we get great looking anterior proposals with the 4.2 software, we also...
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Dental Practice Management Dental Technology Eaglesoft Patient Experience Patterson Dental Patterson Technology Center

Eaglesoft Tip of the Month: Patient Statements

Jenny AllenJenny Allen Jenny AllenJune 4, 2013September 5, 2013
Your software is an amazing tool that directly contributes to your patient’s experience. My number one goal when I visit an office is to leave the staff energized and comfortable...
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Patterson Technology Center: Why Customer Support Matters
Dental Technology Patterson Technology Center

Patterson Technology Center: Why Customer Support Matters

Pam HemmenPam Hemmen Pam HemmenMay 16, 2013August 19, 2014
To be an industry leader in any field, let alone the dental industry, you have to credit your business’s success to your customer’s success. That if it weren’t for your...
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Protecting Patient Data: Do you have a plan?
Dental Office Education Dental Technology Eaglesoft Patterson Technology Center

Protecting Patient Data: Do you have a plan?

Jana BerghoffJana Berghoff Jana BerghoffMay 14, 2013August 26, 2014
I attended the Patterson sponsored webinar, Avoid Practice Interruption, with Paul Hinman of DDS Rescue this week. In watching this webinar, I was reminded of a time as an Eaglesoft...
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Sneak Peek at New Eaglesoft Release
Eaglesoft Patterson Technology Center

Sneak Peek at New Eaglesoft Release

Jana BerghoffJana Berghoff Jana BerghoffApril 30, 2013
I’m proud to give you a sneak peek at one of the great new features from Eaglesoft 17 and Patterson Imaging 17 for release this summer: Dolphin 3D imaging tools will...
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Dental Practice Management Dental Technology Patterson Technology Center

“Tech Support” Scams: Don’t Fall for a Fake Offer to Help

Adam StoneAdam Stone Adam StoneApril 10, 2013September 10, 2014
We’ve discussed online scams before on Off the Cusp, and this author is routinely amazed at the variety, creativity and temerity of the swindles bad guys pull off. Here is...
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Eaglesoft Tip of the Month: Using InContact for Enhanced Efficiency
Dental Practice Management Dental Technology Patterson Technology Center

Eaglesoft Tip of the Month: Using InContact for Enhanced Efficiency

Jenny AllenJenny Allen Jenny AllenApril 2, 2013
One of my favorite features, InContact is an interactive contact manager that makes keeping track of patients an effortless task. InContact allows you to store different groups of patients based...
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A Great Time for Schick
Dental Products Patterson Technology Center

A Great Time for Schick

Steve CompauSteve Compau Steve CompauMarch 26, 2013March 27, 2013
With an amazing special offer extended through April 26, there is no better time to purchase Schick intraoral imaging products. This promotion is designed to make it more convenient than...
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Video Post-Op Instructions: An Effortless Personal Touch
Dental Practice Marketing Dental Technology Patient Experience Patterson Technology Center

Video Post-Op Instructions: An Effortless Personal Touch

Alex NozdrinAlex Nozdrin Alex NozdrinMarch 25, 2013March 25, 2013
At RevenueWell, we’re huge on helping our customers deliver a world-class patient experience every day. “Why,” you’d ask, “isn’t RevenueWell in the practice marketing business?” Yes, indeed. And as marketers,...
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The Importance of a Solid Foundation
Dental Technology Patterson Technology Center

The Importance of a Solid Foundation

Jana BerghoffJana Berghoff Jana BerghoffMarch 12, 2013
I have just returned from the AADPA meeting in Las Vegas where I spent several days talking to dental practices about the digital technologies that are available to them. A...
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Advanced Eaglesoft Trainings with Patterson Dental Technology Advisors
Dental Technology Patterson Technology Center

Advanced Eaglesoft Trainings with Patterson Dental Technology Advisors

Jenny AllenJenny Allen Jenny AllenMarch 5, 2013March 5, 2013
Recently, I’ve had the opportunity to provide several Patterson customers with advanced Eaglesoft training. I love interacting with our clients and learning directly from them, what we can do to...
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New Services You Never Knew Existed
Dental Technology Patterson Technology Center

New Services You Never Knew Existed

Jana BerghoffJana Berghoff Jana BerghoffFebruary 26, 2013
At Patterson we are always striving to find the latest techniques and technologies to ensure we offer our customers the very best this industry has to offer. When DDS Rescue...
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PTC Recognized by Architecture Association
Patterson Technology Center

PTC Recognized by Architecture Association

Pam HemmenPam Hemmen Pam HemmenFebruary 15, 2013February 15, 2013
When we opened the Patterson Technology Center (PTC) in Effingham, Ill., late in 2011, we were excited about the possibilities. It opened new doors both for Patterson and the customers...
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Is Your Practice OnTrack?
Dental Technology Patterson Technology Center

Is Your Practice OnTrack?

John BettencourtJohn Bettencourt John BettencourtFebruary 13, 2013
At Patterson, we’re all about improvement – how can we better serve you? That’s why Mercer Advisors’ OnTrack software is such a perfect fit. It’s the dental practice software that...
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Dental Technology Industry Events Patterson Technology Center

Making the Most of Your Technology Demos

Josh KillianJosh Killian Josh KillianFebruary 12, 2013February 11, 2013
Show season is in full swing and if you attend a local or national dental show you will be inundated with technology choices. These shows are a great way to...
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Dental Technology Patterson Technology Center

Hooray for Data Privacy Day!

Adam StoneAdam Stone Adam StoneFebruary 6, 2013
Though I am sure that you didn’t miss it, some readers may be unaware that Data Privacy Day happened back in January. Your intrepid writer celebrated DPD by taking a...
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Eaglesoft Tip of the Month – What Is the Credit Distribution Audit Trail?
Dental Technology Eaglesoft Patterson Technology Center

Eaglesoft Tip of the Month – What Is the Credit Distribution Audit Trail?

Jenny AllenJenny Allen Jenny AllenFebruary 5, 2013
With the addition of Line Item Accounting in Eaglesoft 16, and the ability to assign, unassign and reassign credits, the Credit Distribution Audit Trail was added to track these changes. The Credit Distribution Audit Trail report will show all credits that were not only posted...
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How Not to Be Phished
Dental Technology Patterson Technology Center

How Not to Be Phished

Adam StoneAdam Stone Adam StoneJanuary 23, 2013January 23, 2013
Nobody wants to believe that s/he is gullible enough to fall for a scam. That said, this writer has heard terrible stories of dental practices being hacked after an employee...
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Eaglesoft – Fee Schedules and Coverage Books
Dental Practice Management Dental Technology Eaglesoft Patterson Dental Patterson Technology Center Practice Finance

Eaglesoft – Fee Schedules and Coverage Books

Jenny AllenJenny Allen Jenny AllenJanuary 8, 2013March 13, 2017
Since I started writing posts for this blog, I’ve been keeping track of all the questions and concerns that come to me. I get questions from sales reps who work...
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Reintroducing Jana Berghoff
Dental Technology Patterson Dental Patterson Technology Center

Reintroducing Jana Berghoff

Josh KillianJosh Killian Josh KillianJanuary 4, 2013July 23, 2013
Many of you already know of Jana Berghoff – she’s been in dentistry for more than 30 years – but I wanted to take a minute to reintroduce her. From...
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