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Changing Lives

A Patient Experience Win-Win

Paul Guggenheim - President, Patterson DentalPaul Guggenheim - President, Patterson Dental Paul Guggenheim - President, Patterson DentalDecember 2, 2013December 2, 2013
Cynthia

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There is a strong connection between oral health and overall health. That’s not news to you, but too often, it is news to patients.

One of the goals of Hygiene Assistant Cynthia Clegg is to help patients understand how taking care of their oral health affects them overall. Patient understanding is the first step to more frequent dental visits to Cynthia’s office, Hadfield Dental Care in Lehi, Utah. In turn, that leads to healthier patients and a healthier practice, which Cynthia calls a win-win.

To help deliver that patient experience, Cynthia turns to Patterson when Hadfield Dental needs supplies or guidance, and always finds her representative eager to help. “There’s a connection in our office with our Patterson representative,” she said. “You feel like you’ve known him a long time.”

With Patterson’s partnership, Hadfield Dental staff members truly are able to focus on providing the best, most valuable experience for their patients. In Cynthia’s case, that means making sure they come back and improve their health for life.

In doing so, she finds that she benefits just as much as they do. See Cynthia’s story here. Then, share yours.

Paul Guggenheim - President, Patterson DentalPaul Guggenheim - President, Patterson Dental

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Paul Guggenheim - President, Patterson Dental

Paul became the president of <a href="https://www.pattersondental.com/">Patterson Dental</a> in 2010. He has worked in the dental industry for more than 25 years, holding leadership posts that include president of Guggenheim Brothers Dental Supply Co. (acquired by Patterson in 2000) and manager of Patterson’s Southwest Region.
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Tagged changing lives, Hadfield Dental Care, hygiene assistant, patient experience, practice lifestyle

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