“More Than a Routine Check-Up” With a focus on oral systemic health, this Ohio dentist sees the mouth as a window to the rest of the body. Dr. Shelley Shults of Powell Dental Group in Ohio As the initials following her name indicate, Shelley […]
Category: Changing Lives
When you partner with Patterson Dental to care for your practice, you’ll experience our commitment to enhancing the patient experience and the practice lifestyle. Together, we are changing lives, one smile at a time. These stories come from your fellow dental colleagues.
The Power to Change Lives: Krista Smith of Powell Dental Group
“Working Together to Make a Difference” Krista Smith, pictured with her mother, Dr. Shelley Shults Over the course of the past 15 years, Office Manager Krista Smith and her mother, Dr. Shelley Shults, have been inseparable. At Powell Dental Group in Powell, Ohio, this […]
A Practice Focused on People, Friends and Community
For Office Manager Cyndi Hanna and the staff at Downtown Dental on 4th in Pasco, Wash., dentistry is about far more than clean teeth and healthy mouths – it’s about people, friends and community. After 29 years working as a dental hygienist, Hanna transitioned to […]
Finding work-life balance
Doctors Steven Ozer and Anne Norris-Ozer built their thriving Manhattan Beach, Calif., dental practice, Beach Teeth, while raising three sons who are now ages 22, 24 and 26. When their first son was just six months old, the Ozers hired a consultant to help with […]
Interview with Dr. Morris – Being an Endodontist
Being an endodontist is no easy task, especially when you consider that one of the big challenges is breaking down the perception that a lot of patients have of what their visit is going to be like. As Dr. Garrett Morris, endodontist in Metairie, La., explains […]
The Art of Dentistry at Scripps Rock Dental
“I’m a big rock and roll fan and have been since I was young,” said Anthony Hatch, DDS, who has decked out his San Diego practice with rock and roll memorabilia. “My first concert was Ratt, who I went to see when I was 15.” […]
Practice management rolls smoothly at Scripps Rock Dental
When Laura Hatch and her husband, dentist Anthony Hatch, opened the doors at their Maryland practice in 2003, they chose a rock and roll theme that has carried over to their new practice in San Diego – Scripps Rock Dental, which they opened in 2008. […]
Opening your own practice – what you need to know
Dee Dee Meevasin, DMD, has learned a lot from her mentor, Dr. James Saycich, her dentist since she was a child. Dr. Saycich inspired her to go into dentistry while she worked as his assistant in high school. After graduating from the University of Las […]
An office manager with a vision
“So how do you put a geeky germophobe to good use? Make him office manager.” This is the introduction to Mike Cruz, Office Manager at Dee for Dentist Family & Cosmetic Dental Care, on the practice website. Each team member is featured on the site […]
Connecting with a community through dentistry
For Peter J. Repole, DMD, and his wife, Mary, the coastal town of Eastport, Maine became a beloved vacation destination because of its breathtaking natural beauty and small town atmosphere. The couple visited frequently from their home in northern Virginia, where they owned a successful […]
Advanced technology attracts associate to rural practice
When Dr. William Shattuck graduated from the dental program at the University of Texas at Houston in 2012, he had narrowed his practice search down to three criteria. He wanted to work with staff members who had the knowledge and drive to make the treatment […]
CEREC and GALILEOS make a world of difference
By 2010 Rich Cooper, DDS, and his staff members had built West Loop Dental Associates, Ltd. into a thriving practice in the trendy West Loop neighborhood of Chicago, Ill. As much as he enjoyed helping patients, Dr. Cooper felt that the day-to-day tasks of dentistry […]
Updated office design and equipment eliminate headaches, and backaches
When Erin Roberts, DDS, purchased a dental office from a retiring dentist to open Healthy Smiles in Enid, Okla. in 2003, she had no idea what kind of challenges she would face with the outdated office and equipment. There was little room to move around, […]
How CEREC helps one dentist practice dentistry his way
When Mark W. Heidebrecht, DDS, started his practice, Gentility Dentistry in Wichita, Kan., he wanted to create an atmosphere that supports good dentistry. “I really want to do what’s best – to have the best technology and give my patients the best care possible,” he […]
How one dentist turned her small-town practice into a big success
Kristen Burris, DDS, started her dental practice in Shattuck, Oklahoma, more than 20 years ago after she and her husband bought a cattle ranch and moved across the state. Although she was excited about the possibilities, Burris says that fear set in when she realized […]
The Difference One Person Can Make
When Cecilia Mescain, COO at Smile Central Dental, P.C. in Paterson, N.J., lists off her many responsibilities it makes you wonder how one person can achieve so much. From handling payroll, billing, accounting, training, marketing, and compliance issues, to managing more than 80 staff members […]
Looking at orthodontics through the eyes of his patients
Dr. Jeff Just of Just Orthodontics doesn’t believe he was predestined to be an orthodontist. Though his father and his grandfather were orthodontists before him, he says he came to the profession after seeing their passion for serving people in the community. For more than […]
Cool dental technology, practice efficiency, and orthodontics
Next week, we’re excited to share with you the story of Dr. Jeff Just, a third-generation orthodontist serving patients in the communities of Manitowoc, Sheboygan, and Green Bay, Wisc. The challenges of orthodontics are similar in many ways to general dentistry – patient compliance, staff […]
Simplifying Endodontics with Technology
Every endodontist has two words working against them before a patient even sets foot in the dental practice: “root canal”. With a patient base that is often unfamiliar with him and nearly always apprehensive about the work he’ll perform, endodontist Dr. Garrett Morris has his […]
Easing Patients’ Minds, Then Their Pain
Dr. Garrett Morris has two words working against him before patients ever set foot in his practice: “root canal.” Dr. Morris, of Endodontic Specialists in Metairie, La., said there’s a stigma attached to root canals that makes patients apprehensive and fearful, and he sees it […]
First Stop on the Patient Experience Train: The Dental Lab
Jeremy Stauffer has been in the lab business since graduating high school. It’s what he knows – and what he’s exceptionally good at. And in his time in business, first as a technician and now as co-owner and technician of JacksonFairmont Dental Lab in Fairmont, […]
Treating Patients, Not Procedures
Dr. Ed Hood of Hood Dental Care in Denham Springs, La., cherishes his relationships with his patients. It was his desire to serve people that attracted him to dentistry nearly 30 years ago. And it’s the relationships that developed in that time that keep him […]
Learning the Importance of Relationships
In his 28 years of practicing dentistry, Dr. Ed Hood hasn’t learned everything. Though he still learns something new every day, he’s always known the importance of relationships. “People don’t buy fillings. They don’t buy crowns. They buy relationships and they buy the way that […]
Changing Attitudes, One Patient at a Time
Despite specializing in one procedure, endodontic practices see very different cases and unique needs among their patients. That’s why Jennifer Canizaro loves her job. Jennifer, the office manager at Endodontic Specialists in Metairie, La., sees patients’ attitudes shift when their unique needs are met. “We […]
One Procedure, Unlimited Impact
Jennifer Canizaro, office manager at Endodontic Specialists in Metairie, La., says she sees lives change every day among her practice’s patients. Not bad for a practice that mainly deals with a single procedure. Of course, as Jennifer notes, there are many, many differences among the […]
A Patient Experience Win-Win
There is a strong connection between oral health and overall health. That’s not news to you, but too often, it is news to patients. One of the goals of Hygiene Assistant Cynthia Clegg is to help patients understand how taking care of their oral health […]
Comfort’s Role in the Ideal Patient Experience
For Nicole Mathewson, the patient experience starts with comfort. Nicole, office manager at Hadfield Dental Care in Lehi, Utah, sees many patients who approach visits to the dentist with some level of anxiety. Making them comfortable has been a focus at Hadfield Dental, and it’s […]
The Sum of All Parts in Patient Experience
There are many factors that contribute to a patient’s comfort level with their dentist. Added up, these factors can make a world of difference for a practice. Nicole Mathewson, office manager at Hadfield Dental Care in Lehi, Utah, and her fellow staff members work to […]
Changing Lives from Day One
A young dentist breaking out of dental school and into the profession has plenty to worry about. A partnership with Patterson Dental can help ease some of those concerns. That’s what Dr. Randal Hadfield discovered as he prepared to launch his first practice. A second-generation […]
His First Practice, His First Partner
By promising a partnership with the practices it supports, Patterson Dental shows that its focus is on helping practices succeed. Dr. Randal Hadfield came to that conclusion when he started working with Patterson as he set up his first practice. Dr. Hadfield’s practice, Hadfield Dental […]