How to reduce cancellations and increase case acceptance with patient engagement

Focusing on maintaining your current patient base by deepening your patient connections can result in a more rewarding experience that keeps patients returning to your practice for years to come. Here are a few ways to stay in touch with your patients and make the most out of the time you have them in office.

The 3 E’s to dental patient retention and treatment acceptance

When patients leave your chair, do you wonder when – or if – they’ll be back? With estimates that most general dental practices have an average recall time of 11 months, a new patient retention rate of 40% and an average of $1 million in unscheduled treatment plans, you’re not alone.

How No-Shows Become Lost Patients

Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.

How Automated Patient Reminders Save Time and Money

Automated patient reminders can reduce no-shows by 34% or more. In addition to the cost on a patient’s health for not following up on necessary treatment, the tangible costs of no-shows can have a severe impact on health care in general and your bottom line specifically. See how automated patient reminders can improve the continuum of care while increasing office and staff efficiency.