With the end of 2020 comes new lists, goals and ways to creatively end the year on a high note. Cassie Brehmer shares how connecting with patients who have unfinished treatment, getting ready for the rush between Christmas and New Year’s and finding ways to celebrate your staff will help close this year out on a positive note.
The image recycle bin is a feature in both Eaglesoft and Patterson Imaging software that allows you to remove an image without deleting it, so it doesn’t appear in the patient’s file. If you’ve ever deleted an image by mistake and wished you had the […]
Recently I’ve seen some dental marketing service companies pitching automated dental social media marketing in this way: “… the primary purpose of a dental practice blog is search engine optimization, not socialization. We turn off blog comments so that they don’t require management …” and […]
Dealing with an unhappy patient can be both humbling and frustrating at the same time. Depending on the situation, you may be feeling empathy for them as they vent their frustrations or you might find yourself feeling hostility as they insist upon letting you know […]
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they do all day up there at the front.” I can understand the doctors’ frustrations at […]