Does your practice struggle to attract, recruit, and keep top Millennial talent? With the Millennial generation expected to make up 50 percent of the global workforce by 2020, that means adapting to this new generation isn’t really an option – it’s vital to the success […]
Tag: training
A Well-Trained Staff Will Significantly Impact Case Acceptance
Have you ever gone to a professional sporting event? The organization of the event and the staff working it are usually quite impressive. There are ushers to welcome you and show you to your seat in the most efficient way so you aren’t stepping over […]
Ignoring HIPAA Compliance Can Cost You
As I speak with dentists and team members across the country, I am surprised at the large numbers of people who don’t appreciate the potential for serious consequences to their practice from not being aware of and in compliance with the HIPAA Privacy and Security […]
Culture: Don’t Let It Happen by Accident
I often ask my audiences for a show of hands if they have established standards for communication, behavior and attitude for their practice. At most I have had a total of two people raise their hand. Without realizing it, we set ourselves up for failure. […]
Social Media Changes, Trends and Happenings
Social media change is constant. If you’re still managing your Facebook, Twitter and other platforms the same way you did last year, you are likely missing opportunities. Like many of you, I have the honor of working in the social media trenches − where we […]