Skip to content
Off the Cusp

Off the Cusp

Dental industry news, trends and information from Patterson Dental.

Menu
  • Home
  • Categories
    • Business of Dentistry
      • Dental Practice Marketing
      • Practice Finance
      • Practice Growth
    • Dental Industry News
      • Industry Events
    • Dental Practice Management
      • Human Resources
    • Dental Practice Safety
      • Infection Control
    • Future of Dentistry
      • Dental Equipment
      • Dental Technology
      • CAD/CAM
  • About
    • Off The Cusp Privacy Policy
    • Off The Cusp Terms of Use
  • pattersondental.com
  • Home
  • Eaglesoft
  • Culture: Don’t Let It Happen by Accident
Eaglesoft Industry Events

Culture: Don’t Let It Happen by Accident

Judy Kay MausolfJudy Kay Mausolf Judy Kay MausolfMay 6, 2014April 30, 2014

Share

Facebook
Twitter
Pinterest
LinkedIn
Email
Read Time:1 Minute, 40 Second

I often ask my audiences for a show of hands if they have established standards for communication, behavior and attitude for their practice. At most I have had a total of two people raise their hand. Without realizing it, we set ourselves up for failure. Building a happy, healthy and high performing office culture doesn’t just happen by accident! 

If you’re like most dental practices, your office culture just evolved. Your team started out small and working together wasn’t too difficult. There was never really any discussion regarding standards for attitude, communication and behavior. It was just expected everyone knew what was right. Differences and drama start to emerge as the team continues to grow. Relationships become more dysfunctional and team morale and performance start to plummet. Until in some cases, it reaches a point where no one looks forward to coming to work anymore.

We come from such different backgrounds with unique and individual experiences. Therefore, what we believe is appropriate is skewed by our personal experiences. Our personal experiences create our personal truths. They become how we view and judge the world on what is right or wrong. We think others must behave in the same manner as we do or their behavior is wrong, or that what we believe is how others should behave and is the only right way. These are all examples of expectations and assumptions based on our personal truths. We expect others to think, act and respond in the same way. These false expectations and assumptions are what get us into trouble. A code of conduct will eliminate the drama and dysfunction of who is right or wrong and clarify the standards for the practice. Everyone on the team will be empowered to support a happy, healthy and high performing practice culture.

Join me on Tuesday, May 13, for a webinar where we will discuss how you can nurture your working environment into something you look forward to going to every day. Register today!

Judy Kay MausolfJudy Kay Mausolf

About Post Author

Judy Kay Mausolf

Judy Kay Mausolf is a dental practice management coach, speaker and author with expertise in helping others get happier and more successful! She coaches teams how to grow their practices by becoming better leaders, working together better and delivering service with passion and fun. She is past president of the National Speakers Association (Minnesota Chapter), director of Sponsoring Partners for the Speaking Consulting Network, and a member of the National Speakers Association and Academy of Dental Management Consultants. She is the author of two books, Ta-Dah! and Rise & Shine!, and a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine.” Judy Kay lives in Minnesota with her awesome husband, Steve, who makes her special coffee every morning, and Zoe … it’s-all-about-me, 7-pound Yorkie! Visit <a href="http://www.practicesolutionsinc.net/">Judy Kay's website</a>, or <a href="https://www.facebook.com/judykay.mausolf">Like her page on Facebook.</a>
http://www.PracticeSolutionsInc.net
Total
0
Shares
Share 0
Tweet 0
Pin it 0
Share 0
Tagged dental event, Eaglesoft, office culture, training, webinar

Post navigation

Previous

Previous post:

Social Media Changes, Trends and Happenings

Next

Next post:

Confidentiality and Holding Fast to Your Patients’ Trust

One thought on “Culture: Don’t Let It Happen by Accident”

  1. Heather says:
    May 13, 2014 at 7:53 am

    When I go to register for this webinar is says ($59) in front of the webinar name. Is there a charge for this webinar?

Comments are closed.

Subscribe

* indicates required

Recent posts

  • Innovation In Dental 3D Printing: A Welcome Advancement
  • Plumbed Versus Portable Nitrous Oxide/Oxygen Sedation: Which Is Best?
  • OnTarget Highlight: Preventing and Treating Peri-Implantitis
  • 3 ways to build stronger relationships with your patients
  • 7 tried-and-true tactics to curb revenue-crippling no-shows

Search Off the Cusp

Close
Menu
  • Home
  • Categories
    • Business of Dentistry
      • Dental Practice Marketing
      • Practice Finance
      • Practice Growth
    • Dental Industry News
      • Industry Events
    • Dental Practice Management
      • Human Resources
    • Dental Practice Safety
      • Infection Control
    • Future of Dentistry
      • Dental Equipment
      • Dental Technology
      • CAD/CAM
  • About
    • Off The Cusp Privacy Policy
    • Off The Cusp Terms of Use
  • pattersondental.com

Related Post

5 ways to celebrate National Brush Day

October 7, 2022October 17, 2022

DEXIS Days is here: Month-long series of free virtual educational events begins Sept. 6

September 2, 2022September 2, 2022

Dentsply Sirona World returns to Caesar’s Forum Conference Center in Las Vegas

July 12, 2022July 12, 2022

4 Eaglesoft Insurance Suite features to save time and speed up your revenue cycle

June 8, 2022June 8, 2022

National Smile Month: 5 ways to get involved and engage your local community

May 25, 2022May 25, 2022

4 ways to get involved on World Oral Health Day

March 17, 2022March 17, 2022
Copyright Patterson Dental. All rights reserved.