The values of partnership, integrity and innovation have been ingrained in this Company for over 134 years. Those values extend far beyond the walls of our Corporate Office in St. Paul and mean more than providing dental products to dentists. The partnerships we create with our customers and business partners help bring innovations that continuously improve the practice and shape the future of dentistry.
Now, I am definitely not David Letterman. I actually have to give him props for his Top 10 lists. In trying to create one for Patterson Dental, I discovered just how difficult it was to keep my list to just 10. So, here is my attempt . . .
The Patterson Dental Top 10 by Dave
1. Customer Success & Satisfaction
Since Patterson was founded in 1877, we’ve operated under the basic principle of taking care of our customers first. Over the last 134 years, the satisfaction of our customers and the success of their dental practices has been the inspiration behind our strategies and culture. This is why our representatives discuss the business of dentistry and really get to know each of the offices they serve. Should any challenges present themselves, we have exceptional customer service representatives at our branches and new Patterson Technology Center who can usually correct the issue right over the phone. If not, our talented service technicians are also available to come directly to your office to remedy the situation. We’ve also given our local branch managers the ability to quickly respond to and assist our customers any way they see necessary at the local level. Throughout our entire organization, every employee at Patterson is here to help you make your dental office successful and efficient while improving your practice lifestyle and your patients’ experiences.