Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.
David Rice, DDS, founder of igniteDDS discusses how New Year’s resolutions compare to dentistry and offers four things to focus on that all revolve around same-day dentistry.
For many new and longtime dental practices, the thought of expansion can be daunting. Questions persist about how to take on more patients in an existing space and whether the adoption of newer technology will help dentists deliver services faster. But with the help of Patterson Dental educator Kathy Brodal, a new practice in North Dakota reached its goals in less than six years.
Practice management software can generate all kinds of metrics on your practice, but which ones are the most important, and how do you improve those figures and, by extension, your business?
Making a significant new investment in your practice is exciting, but it also can be intimidating. With the right approach, advice and assistance, expanding your practice with intelligent technology choices might be less painful than you think.
If you clearly define your practice vision and goals, and then choose the appropriate technology to help you reach them, you can confidently take the steps needed to move your practice forward. Here are a few ideas to keep in mind when investing in dental technology.
In an increasingly competitive, constantly shifting digital landscape, it isn’t enough to just build any website and call it a day. Steps must be taken to ensure that potential patients not only find your site but, once they do, are compelled to choose your practice over another.
When Jeffrey S. Butts, DDS, decided to expand his services to offer oral surgery, implants, IV sedation and same-day dentistry, he turned to Patterson Dental to help with finding a new location, designing the office layout and nearly every other aspect of his new practice.
After holding down the roles of lead singer, songwriter and guitarist in two rock bands, Jeffrey S. Butts, DDS, is now the owner of a thriving dental office in Atlanta. So, how did Butts go from a touring rock star to owning his own practice?
The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Todd Wizner and Ben Wizner, also known as the “Wiz Dental Guys,” are a father-son duo of Patterson reps with knowledge spanning almost 35 years. Their unwavering commitment to their customers has especially shone through as the COVID-19 crisis has hit the nation. They knew this was going to have a big impact not only on their personal day-to-day jobs, but also on their core customers’ businesses.
When Melissa Brown, DDS, founded Murray Hill Family Dental, she worked hard to prepare for many different business situations. But needing to close and reopen her practices due to a global pandemic isn’t one she could have imagined. Along with her husband, Troy Walton, director of business operations, they have built a loyal customer following and are an active and important part of their community.
Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.
Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.
With most dental practices in the U.S. open for emergency care only, it can be easy to stress about the future of your practice. Amid the uncertainty, it’s important to remain optimistic and think of ways to turn the negatives into a positive. Imtiaz Manji, the co-founder and chairman of Spear Education, recently shared his ideas on how to navigate the coronavirus crisis and how dental practices can use this tough situation to improve their business and come back stronger.
By remaining open for emergency cases, dentists are helping to keep patients out of emergency rooms (ER) – reducing the burden on critical health care facilities that are overwhelmed amid the COVID-19 crisis. As the #DentalER social media movement gains traction, read on for some some dental emergency stats to put things in perspective.
Recognizing a need for growth, the first instinct for Drs. Michael Mefford and Keith Ellis was to add on to the existing building. However, the “big picture” told them otherwise. Now in a new location with a 6,700-square-foot space, they’ve been able to expand their dental hygiene team, hire an associate dentist and invest in new equipment and technology.
Complimentary beverages, relaxing playlists and new patient office tours are all easy ways to improve patient comfort. But what about scent branding? Tapping into the sense of smell can elevate the quality of an interaction and the possibility of creating a loyal patient.
When planning to relocate and build out a larger office, Dr. Ricky L. Farmer trusted Patterson Dental to help him see his vision through. At nearly 8,000-square-feet, Lake Pointe Dental Care is now at 10 operational operatories with the capacity to go to 16, and the staff has more than doubled.
Dr. Ricky L. Farmer’s practice in Somerset, Ky., was successful, but patients couldn’t always be accommodated immediately in the 2,500-square-foot space. His vision was to transition to a larger group practice aligned with his philosophy of “contemporary, comprehensive, compassionate care.”
CAD/CAM technology has been around for years, and more recently, the digital imaging component has become even more popular. Dr. Sameer Puri, director of CAD/CAM at Spear Education Center, explains the value of adding a CEREC system to your office.
Dentistry is a business devoted to helping patients achieve better oral and systemic health. Yet many dental teams often do not consider the important business aspects of running a practice, or even know where to begin to review. Each person plays an important role in […]
Have you been thinking about bringing new technology and equipment into your practice? Most of the latest dental tech can help practices perform quality dentistry more efﬁciently. And it can be a great marketing feature for your practice. But have you also taken a serious […]
Does your practice struggle to attract, recruit, and keep top Millennial talent? With the Millennial generation expected to make up 50 percent of the global workforce by 2020, that means adapting to this new generation isn’t really an option – it’s vital to the success […]
Since your patients are the reason you do what you do, everything should revolve around understanding how many patients you serve. How do you know when it’s time to add more hygiene days? How do you know when your facility has become constricted and is […]
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick 33 sensor. This is a two-part series, the second of which will be appearing on […]
One of the new tools in the 4.2 software is the new Incisal Variation tool. Not only can we get great looking anterior proposals with the 4.2 software, we also have the ability to enhance the facials of the software. I was playing around with […]
You have a website. This is good. But, there are questions that need to be considered in order to make sure that your site is doing the very best for your practice. If you haven’t looked over your website with the following tips in mind, […]
Registration for the annual American Association of Dental Office Managers (AADOM) conference on September 19-20 in Orlando, Fla., is almost filled up! If you’ve been sitting on the fence about whether or not to attend, or you aren’t familiar with it, consider that this is […]