3 Steps to Create a Positive Patient Experience in the “New Normal”

Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.

Wiz Guys Support Customers During COVID-19 and Beyond

Todd Wizner and Ben Wizner, also known as the “Wiz Dental Guys,” are a father-son duo of Patterson reps with knowledge spanning almost 35 years. Their unwavering commitment to their customers has especially shone through as the COVID-19 crisis has hit the nation. They knew this was going to have a big impact not only on their personal day-to-day jobs, but also on their core customers’ businesses.

The Road to Reopening: One Dental Practice’s Path to Safely Getting Back to Business

When Melissa Brown, DDS, founded Murray Hill Family Dental, she worked hard to prepare for many different business situations. But needing to close and reopen her practices due to a global pandemic isn’t one she could have imagined. Along with her husband, Troy Walton, director of business operations, they have built a loyal customer following and are an active and important part of their community.

3 Key Dimensions to Successfully Rebound from a Crisis

Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.

8 Expert Business Tips for Reopening Your Dental Office Amid a Pandemic

Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.

3 Ways to Assure Your Dental Practice Comes Back Stronger than Ever

With most dental practices in the U.S. open for emergency care only, it can be easy to stress about the future of your practice. Amid the uncertainty, it’s important to remain optimistic and think of ways to turn the negatives into a positive. Imtiaz Manji, the co-founder and chairman of Spear Education, recently shared his ideas on how to navigate the coronavirus crisis and how dental practices can use this tough situation to improve their business and come back stronger.

Dentists Keep Communities Safe and Healthy During COVID-19 [Infographic]

By remaining open for emergency cases, dentists are helping to keep patients out of emergency rooms (ER) – reducing the burden on critical health care facilities that are overwhelmed amid the COVID-19 crisis. As the #DentalER social media movement gains traction, read on for some some dental emergency stats to put things in perspective.

Dental Office Design: Building the Solution to a “Good Problem to Have”

Recognizing a need for growth, the first instinct for Drs. Michael Mefford and Keith Ellis was to add on to the existing building. However, the “big picture” told them otherwise. Now in a new location with a 6,700-square-foot space, they’ve been able to expand their dental hygiene team, hire an associate dentist and invest in new equipment and technology.

Combining Career and Community into A Successful Dental Practice

Dr. Ricky L. Farmer’s practice in Somerset, Ky., was successful, but patients couldn’t always be accommodated immediately in the 2,500-square-foot space. His vision was to transition to a larger group practice aligned with his philosophy of “contemporary, comprehensive, compassionate care.”

Marketing with Surgical Precision: RevenueWell’s New Campaign Manager

As any marketer will tell you, the success of your email or direct mail campaign starts with a clean, well-targeted list of recipients. Simply put, your message, promotion, newsletter or announcement is most effective when you send it to the right people. Don’t send a […]