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Tag: Dental Office Manager

A New Normal in Dentistry: The Touch-Free Patient Experience
Patient Experience

A New Normal in Dentistry: The Touch-Free Patient Experience

Ann-Marie DePalmaAnn-Marie DePalma Ann-Marie DePalmaJune 19, 2020August 3, 2020

As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.

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AADOM’s 11th Annual Conference Is a Wrap
Dental Office Education Dental Practice Management Partner Organizations Uncategorized

AADOM’s 11th Annual Conference Is a Wrap

Heather ColicchioHeather Colicchio Heather ColicchioOctober 14, 2015October 2, 2015
The American Association of Dental Office Managers (AADOM) met in Nashville in August for three days of management courses and networking. Our team loves to catch up with members about...
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Never stop learning
Dental Office Education Dental Practice Management Patterson Dental Patterson Dental Charity Work

Never stop learning

Jennifer HannonJennifer Hannon Jennifer HannonSeptember 9, 2015August 24, 2015
It might be the time of year when we most commonly think of children going back to school, but I’m here to encourage you to take a moment to consider...
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4 Things to Do at the 2015 AADOM Conference
Dental Office Education Industry Events

4 Things to Do at the 2015 AADOM Conference

Tara O'ConnorTara O'Connor Tara O'ConnorAugust 18, 2015August 14, 2015
The American Association of Dental Office Managers (AADOM) conference is only a few short weeks away. For the second year, I’ll be attending with the Patterson Dental crew and am...
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4 Ways to Deal With An Unhappy Patient
Human Resources Patient Experience

4 Ways to Deal With An Unhappy Patient

Jennifer ThulJennifer Thul Jennifer ThulOctober 23, 2013June 21, 2018
Dealing with an unhappy patient can be both humbling and frustrating at the same time. Depending on the situation, you may be feeling empathy for them as they vent their...
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Dental Office Education Dental Technology Patterson Dental Practice Lifestyle Social Media

A New AADOM and Patterson Dental Partnership

Kristen AlbrechtKristen Albrecht Kristen AlbrechtSeptember 10, 2011
Integrating social media into your dental practice can be overwhelming, scary, and yet still very exciting, but where do you start? The Internet and bookstores are full of all kinds...
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