Dental industry news, trends and information from Patterson Dental.
Gifts aren’t the only things that need to be wrapped up this time of year – with only a handful of weeks left in 2017, ’tis the season for your practice to dot your i’s, cross your t’s, and tie up all necessary loose ends […]
As a business owner, if you have clearly set your vision in front of your team and received their complete buy-in toward that effort, you are now faced with the sometimes daunting task of keeping them on track, highly trained and inspired toward that common […]
The patient experience begins the moment they call your practice. Actually, it began when they made the decision to call your office to make the appointment. That is when they decided to choose you for their care. Once they connect with you, it is the […]
As a software trainer, I can’t wait to learn all I can about new Eaglesoft features. It excites me to see how these features can be used by practices to increase productivity and give more patients a great experience. That’s why I’m looking forward to […]
As I speak with dentists and team members across the country, I am surprised at the large numbers of people who don’t appreciate the potential for serious consequences to their practice from not being aware of and in compliance with the HIPAA Privacy and Security […]
Sometimes, the saying “The simple things are important and the important things are simple” really is true. But what does that look like in a dental practice, exactly? It means paying attention to the little things on each individual patient visit and doing them every […]
I’m the IT support for my parents. Every time I travel to northern Minnesota, my parents have a list for me to help them with. Be it the DVD player not working (make sure it’s plugged in) or walking them through how to send a […]
I often ask my audiences for a show of hands if they have established standards for communication, behavior and attitude for their practice. At most I have had a total of two people raise their hand. Without realizing it, we set ourselves up for failure. […]
These days, it often seems like running a dental office has as much to do with search engine marketing, social media visibility and website lead management as it does with actual dentistry. Patients find you in different ways, interact with you using different means and […]
How well do you analyze the available dental benefits of your patients? We know the patient probably isn’t vigorously reviewing their policy details, so they may not even know they have benefits available to them! An important exercise for any practice to conduct toward the […]
It’s been called many names, Continuing Care, Recare, or Recall and it’s been known to frustrate team members everywhere. No matter what you decide to call it the fact remains; it is an essential part of our success. To ensure success, set aside time to […]