Excellent dental patient communication relies equally on skilled front desk staff and streamlined operations. RevenueWell shares some front desk practices when handling patient communication over the phone or in-person for your dental practice.
5 in-office communication tips for happier patients
The folks at Solutionreach have put together five tips and best practices to help ensure your patients not only get great patient engagement leading up to and after their appointment, but during the in-office visit as well.
6 Ways to Erase Dental Scheduling Headaches
For most people, there’s at least one ongoing task or project that causes stress at work because there isn’t an easy way to do it. For the front office team, this task is usually dental scheduling. Here are six ways to make dental scheduling a hassle-free experience.
Saving Time and Filling Schedules with OperaDDS
After trying several different patient engagement solutions, West Lakes Family Dentistry turned to OperaDDS software to meet its needs, experiencing ease and efficiency in the process.
How One Dental Practice Used RevenueWell To Enhance Communications During COVID-19
When Sonai Roy started as a patient coordinator at John Powers, DMD, in 2017, she quickly recognized the untapped potential of the practice’s patient engagement software. But it wasn’t until COVID-19 hit that the need to more fully apply RevenueWell’s features came into sharp focus.
How No-Shows Become Lost Patients
Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.
7 Ways to Increase Dental Office Productivity
Finding new ways to increase dental office productivity can improve the agility of your staff, boost the patient experience and help you bring in new patients. Improvement in any of these areas can help increase revenue in the process.
3 Ways to Create End-of-Year Excitement and Engage with Your Patient Community
Though holiday plans for many families will be different in light of the COVID-19 pandemic, there are still plenty of ways to show your patients they’re part of your practice’s family and create some excitement heading into the new year. We asked Cassie Brehmer, a marketing campaign specialist at Patterson Dental, for her top tips for marketing during the holidays, reactivating patients and getting a boost leading into the new year.
Anatomy of the Perfect Dental Recall Campaign
RevenueWell has put together this handy guide to the perfect dental recall campaign to help practices keep the loyal, and the less-than-reliable, patients on track, all while reclaiming more revenue for your practice.
How a Minnesota Practice Is Using Teledentistry to Advance Patient-Centered Care
When COVID-19 limited dental care in the midwestern state to emergencies only, Megan Beuckens, DDS, knew she had to find new ways to extend her skills beyond the reach of her operatory.
Patient Messaging During COVID-19: Digital Communication Tools from Solutionreach
As part of its webinar series on supporting a new digital patient journey, Solutionreach recently shared some of the key areas of focus when communicating with patients during COVID-19. As patients look for a variety of up-to-date information, their healthcare provider could likely be their best source of trusted information.
A New Normal in Dentistry: The Touch-Free Patient Experience
As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
Social Distancing in Dentistry: HIPAA Compliance and Teledentistry Partners
Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.
How to Automate Patient Engagement
Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.
Social Media Photos Can Express Appreciation and Help Practices Grow
We monitor, analyze and obsess over dental marketing posts all day long. The goal? To determine what content is most effective in helping practices thrive. We learn a lot –...
How to Make Your Social Media Matter
Social media is much like any social situation that you may encounter. It just so happens that this one happens to be online. If you think in terms of what...