How No-Shows Become Lost Patients

Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.

3 Ways to Create End-of-Year Excitement and Engage with Your Patient Community

Though holiday plans for many families will be different in light of the COVID-19 pandemic, there are still plenty of ways to show your patients they’re part of your practice’s family and create some excitement heading into the new year. We asked Cassie Brehmer, a marketing campaign specialist at Patterson Dental, for her top tips for marketing during the holidays, reactivating patients and getting a boost leading into the new year.

Social Distancing in Dentistry: HIPAA Compliance and Teledentistry Partners

Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.