Desmond Clancy
Corporate Training Manager
Patterson Companies

Desmond Clancy is the Corporate Training Manager for Patterson Companies. Desmond and his team support Patterson Dental by providing learning and development programs that empower our sales and leadership professionals to effectively and efficiently understand and respond to customer and employee needs.

Most people’s reaction to their manager saying “Could you come here for a minute? I would like to give you some feedback” is not a positive one. That’s because many managers fail at one of the most basic (notice I …
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