8 Common Mistakes Managers Make (Part 8)
Mistake #8 – Failing to Make the Tough Decisions As the leader of your business, there are many people counting on you. There are some problems that only you, as...
8 Common Mistakes Managers Make (Part 7)
Mistake #7 – Leading the Group A common mistake made by managers is assuming they can lead the group. The group being led is certainly the outcome you are working...
8 Common Mistakes Managers Make (Part 6)
Mistake #6 – Hire Too Quickly, Fire Too Slowly As busy as you are, having the “right people on the bus” is important to your business. A common mistake managers...
8 Common Mistakes Managers Make (Part 5)
Mistake #5 – Creating the Perception of Favoritism As a manager, you will connect with some employees better than others. While this is perfectly natural, these connections can lead to...
8 Common Mistakes Managers Make (Part 4)
Mistake #4 – Failing to Set Goals and Expectations It’s simple…when people don’t have a complete and accurate understanding of their goals and expectations, they are less productive. Research tells...
8 Common Mistakes Managers Make (Part 3)
Mistake #3 – Not Delegating One of the biggest challenges for leaders is “letting go” of tasks and responsibilities that could be more efficiently handled by members of the team....
8 Common Mistakes Managers Make (Part 2)
Mistake #2 – Lack of Feedback It is imperative that you consistently provide feedback to your team. People want to know how they are doing. As a manager, you need...
8 Common Mistakes Managers Make (Part 1)
Initially, I was going to direct this blog series at “new” managers by capturing some of the mistakes they make and distilling them down to those that are most common....
Management vs. Leadership: What’s the Difference?
For many people, the terms “management” and “leadership” are interchangeable. While I believe there is some overlap, these two concepts are mostly mutually exclusive and are markedly different skills. While...
They Need to Know
Most employees want to know how they are doing. As a manager, you need them to know how they are doing. When they are doing their job well, they want...
Capitalize on Teachable Moments
People learn during “teachable moments.” As a manager you need to be there to catch them performing well or performing poorly so you can capitalize on that opportunity. However, it...
Feedback
Most people’s reaction to their manager saying “Could you come here for a minute? I would like to give you some feedback” is not a positive one. That’s because many...
Setting Clear Expectations
A constant challenge for any manager is managing the performance of employees. We evaluate their technical proficiency, their ability to engage customers and their ability to work as a part...
Enhancing Culture Through Better Selection
Building culture within the workplace means more than just creating an enjoyable place for your staff to work. A strong culture creates an atmosphere in which the attitudes and behaviors...
Are you really listening?
Being an effective communicator is critical to being successful in any profession. The single most important communication skill one can possess is, at best, taken for granted and for many,...
How do I motivate my employees?
The success of any business is largely determined by how motivated its employees are to effectively and efficiently carry out the primary responsibilities of their role. Motivated employees are engaged,...