Excellent dental patient communication relies equally on skilled front desk staff and streamlined operations. RevenueWell shares some front desk practices when handling patient communication over the phone or in-person for your dental practice.
The folks at Solutionreach have put together five tips and best practices to help ensure your patients not only get great patient engagement leading up to and after their appointment, but during the in-office visit as well.
When Sonai Roy started as a patient coordinator at John Powers, DMD, in 2017, she quickly recognized the untapped potential of the practice’s patient engagement software. But it wasn’t until COVID-19 hit that the need to more fully apply RevenueWell’s features came into sharp focus.
Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.
Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.