Dental industry news, trends and information from Patterson Dental.
In my previous post I covered the first two actions to help create a happier and more successful culture. Here are numbers three and four! Action Three – Monitor Results and Give Feedback Monitor results on a daily basis. Your daily huddles are what I […]
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation, in both metropolitan and small town settings, is that their happiness and success are directly […]
The ADA Annual Meeting will be held at the Walter E. Washington Convention Center in Washington, D.C. from Thurs., Nov. 5 – Sat., Nov. 7 and is sure to be packed with industry information, updates on cutting-edge technology and opportunities to connect with other dental […]
For the first time in history, four generations are now working side by side in the workplace. Organizations, large and small, are trying to balance the generation gap of more than 50 years in their work teams. The newest generation in the workplace, Millennials (born […]
Is your staff as engaged as you would like them to be? Are they energetic and excited when they walk through your office doors in the morning? Will they greet your patients with a friendly, welcoming smile each day? Are they consistently demonstrating a high […]
As a manager and a leader you need to make it a part of your daily routine to catch your team members or staff in the act of doing something right and then recognize them for it. Recognition is an essential form of feedback that […]
Mistake #7 – Leading the Group A common mistake made by managers is assuming they can lead the group. The group being led is certainly the outcome you are working towards, but to build your leadership strategy based on economies of scale is a mistake. […]
Mistake #5 – Creating the Perception of Favoritism As a manager, you will connect with some employees better than others. While this is perfectly natural, these connections can lead to friction with other members of the team, as they can create the perception of favoritism. […]
Mistake #4 – Failing to Set Goals and Expectations It’s simple…when people don’t have a complete and accurate understanding of their goals and expectations, they are less productive. Research tells us that approximately 80% of performance issues are due to poorly communicated goals and expectations. […]
Mistake #3 – Not Delegating One of the biggest challenges for leaders is “letting go” of tasks and responsibilities that could be more efficiently handled by members of the team. As a business owner and/or manager, you are always managing scarce resources: time, money and […]