Leading Diverse Teams
“Diversity” can mean many different things to different people – ethnicity, gender, age, religion, etc. It can also refer to personality types, work experience and professional interests. The challenge of...
100 Years of Dental Hygiene
This year marks the 100th year of the dental hygienist. When I look at the profession today, vs. what the profession was when I graduated from Northwestern University School of...
Planning Your Fall Practice Investments Now
At the Sirona 3D Summit in New York in June, Bob Creamer led a session that discussed the importance of investing in your practice. He provided a highly entertaining view...
The Power to Change Lives Continues Chairside
While all members of the dental team are equally important, the dental assistant plays a critical role in creating an exceptional patient experience, whether they’re explaining complex procedures, easing a...
6 Steps to Win Over a New Patient by the First Phone Call
Your patients have high expectations when it comes to customer service, so as you put telephone technique on your priority list, it is important for you to know that in...
Are Automatic Patient Communication Solutions HIPAA-compliant?
Personal privacy is no longer personal – it's even in the news these days. Every day seems to bring reports of some celebrity cell phone hack or coverage concerning a...
Washing Cars for Grins
Since the 2010 inception of Grins for a Good Cause, Patterson Dental’s breast cancer awareness initiative, we've been able to raise over $650,000. Our nationwide network of 75 branches have...
Patient Education in Your Patient’s Inbox!
We have another exciting update to CAESY Cloud – including a much requested new feature! Along with updated navigation and search features, you can now email presentations directly from CAESY...
Schick 33 Software: Changing the Definition of Digital Diagnostics
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
How to Make Your Social Media Matter
Social media is much like any social situation that you may encounter. It just so happens that this one happens to be online. If you think in terms of what...
Music and Young Patients: Setting the Tempo for the Ideal Patient Experience
[Verse] Just shoot for the stars If it feels right Then aim for my heart If you feel like And take me away, make it okay I swear I’ll behave...
Eaglesoft Tip of the Month: Increase Treatment Plan Acceptance with The Money Finder
What is The Money Finder? Why should I use it? I don’t understand what it does. These are statements I hear all the time from staff members and doctors alike,...
Facebook for Dentists: Engagement Idea #191 – Feature Team Members
We see this time and time again ... Of all the various things that can increase engagement on your practice’s Facebook page, featuring team members is usually one of the...
Practicing with the Masters
Our live series of webinars brings industry leaders to you – providing tips and tricks you need to make the most of the technology in your practice. These webinars allow...
Comfort Meets Style in the New A-dec 400
When I talk with doctors who have invested in A-dec chairs, I frequently hear: “My patients are so comfortable they fall asleep,” or, “One patient asked me if she could...
Changing Lives at the Children’s Smile Center
At the Children’s Smile Center in Ozark, Mo., Carrie Burke understands that the fundamentals of a successful business include happy employees who have the resources and support they need to...
5 Reasons Your Social Media Marketing Has Stalled
Once practices make the decision to get on board with social media, they generally do so with gusto. However, whether they stay motivated may or may not happen … What...