When Sonai Roy started as a patient coordinator at John Powers, DMD, in 2017, she quickly recognized the untapped potential of the practice’s patient engagement software. But it wasn’t until COVID-19 hit that the need to more fully apply RevenueWell’s features came into sharp focus.
The Solea all-tissue dental laser opens up a new level of productivity for your practice. From workflow to scheduling, the Solea laser helps your practice achieve more each day while also conserving personal protective equipment (PPE) in the process.
Wearing PPE is one of the most tangible ways healthcare workers can protect themselves from increased risks of COVID-19 infection. But due to the extended use and extra precautions taken, PPE can become uncomfortable.
Almost a year since the COVID-19 pandemic forced public awareness of PPE, disinfection practices and social distancing, even those who were previously compliant with biannual dental visits may think that unless something is noticeably wrong, in-office dental care can be postponed indefinitely. But reassuring adults is only one challenge, another highly important task is conveying to parents what efforts your practice is making to maintain a child-safe environment.
If you ask any dentist about the biggest problem they have in running their practice, invariably the answer will point, in one way or another, to staffing issues. But new hires is not always the best solution. Automating tasks like processing new patient information, triaging after-hours emergencies, medical prescreening, and curbside check-ins relieve your overburdened team members to be able to do what they do best; take care of patients.
Given our still-developing understanding of the coronavirus, it is clear changes to our daily life are here to stay. What we are experiencing is “the new normal.” For practices and patients to thrive, we must learn to accept and adapt.
After the initial outbreak of COVID-19 shut down almost 200,000 dental practices in the United States in early 2020, the industry needed to quickly develop an effective response that would not only allow practices to reopen safely but also ensure that patients could access the oral care they needed.
Dental practices that have seen continued growth throughout the COVID-19 pandemic have largely relied on technology. Some have put current technologies to newfound use, while others have invested in new dental technology to bring in extra revenue. Continue reading for three technologies dentists have relied on to keep schedules full and revenues up during the COVID-19 pandemic.
Though holiday plans for many families will be different in light of the COVID-19 pandemic, there are still plenty of ways to show your patients they’re part of your practice’s family and create some excitement heading into the new year. We asked Cassie Brehmer, a marketing campaign specialist at Patterson Dental, for her top tips for marketing during the holidays, reactivating patients and getting a boost leading into the new year.
Hand washing, though it may seem simplistic during a pandemic, can actually be the most effective way of preventing the spread of germs, including those that cause COVID-19. As dental practices navigate the recent challenges related to COVID-19 and work to implement strategies to protect patients and staff, a closer look at hand hygiene may prove helpful.
To say that 2020 was a year of rapid change is an understatement. After a brief shutdown of practices across the country due to the COVID-19 pandemic, the dental industry reopened with the adoption of new technologies, stricter infection control guidelines and a renewed focus on personal and team wellness. Linda Harvey, MS, RDH, HRM, shares her thoughts on what’s in store for 2021.
Now that most dental offices are fully open again, it is even more important for dental practice owners to have a plan for reducing cancelations and no-shows. We asked David R. Rice, DDS, founder of igniteDDS to share some steps dental practices can take to reduce cancellations and no-shows.
Infection control and adherence to strict regulations are critical components in the success of a dental practice. It is up to dental office leaders to create and sustain a culture of safety involving the entire dental team.
As dental care in the age of COVID-19 starts to feel routine again, many practice owners are looking for new ways to cut costs and run their offices more efficiently. In a new webinar series, you’ll learn how marketing and communication software solutions like Solutionreach and OperaDDS can help you kickstart your schedule and boost your patients’ return appointments with convenient, automated and measurable patient outreach tools.
Keeping high-touch personal items and PPE clean can provide additional safeguards against the spread of COVID-19. One solution for sanitizing high-touch personal items is the new PurLite™ Clean UV-C Cleaner. PurLite is a sanitizer that uses advanced, medical grade UV-C technology to provide a fast and effective way to ensure patients and employees feel safe and protected while in your office.
Undeniably, COVID-19 has forever changed the way we practice dentistry and manage infection control. Every area of your practice has been impacted, from how patients are scheduled and checked in, to how office staff don and doff all the new PPE.
When dental offices reopened amid the COVID-19 pandemic, some practice owners saw an increase in costs associated with PPE, coupled with a loss in revenue from scheduling fewer patients. Learn how Mark Ligocki, DDS, surpassed pre-COVID production and collections by performing new procedures and doing more same-day dentistry with the Solea all-tissue laser.
Making sure patients are well informed of the importance of oral health before they even book their hygiene appointment can help curb anxiety or other barriers that may be preventing them from coming into the dental office. And with staff training on how to communicate key oral health messages with patients, the oral hygiene appointment can be the perfect way to build relationships and trust with patients.
In part two of its series “Implementing Routine Quality Assurance of Infection Prevention Policies and Procedures,” OSAP continues its close look at instrument reprocessing. Specifically, part two in this series outlines one approach to performing routine quality assurance related to packaging instruments during reprocessing.
The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
A recent global health pandemic has brought personal protective equipment (PPE) to the public’s attention, but dental professionals have long been familiar with the concept of PPE. Despite this, many workers fail to adhere to PPE requirements because they find equipment cumbersome, uncomfortable or disruptive to performing tasks and communicating with patients and personnel. To remove these barriers, dental offices must supply PPE that maximizes ease of use, comfort and performance.
When COVID-19 limited dental care in the midwestern state to emergencies only, Megan Beuckens, DDS, knew she had to find new ways to extend her skills beyond the reach of her operatory.
As dental practices continue to examine infection control guidelines to meet the demands of the ongoing coronavirus pandemic, it’s important to consider how patients will feel as they walk into your office. A-dec has many solutions to not only improve the safety of your office, but also to visually show patients you’re keeping their health at the forefront.
As states have relaxed stay-at-home orders and dental practices have started seeing patients for routine care again, teledentistry may still be top of mind for dental practices looking to give patients more ways to connect between visits. If you’ve been considering implementing teledentistry at your practice, how do you know if you’re ready? How do you know if teledentistry is right for your practice? How can you gauge its true impact on your business?
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
Social distancing massively effects the dental industry, forcing us to change what our standard procedures are. In this new reality, we can’t just go paperless, we must go touchless. Continue reading for steps dental practices can take to provide a touch-free dental experience.
Curbside waiting rooms and curbside check-in have become a necessity for dental practices. The experts at RevenueWell share how to successfully communicate, and create, this new reality to patients.
Todd Wizner and Ben Wizner, also known as the “Wiz Dental Guys,” are a father-son duo of Patterson reps with knowledge spanning almost 35 years. Their unwavering commitment to their customers has especially shone through as the COVID-19 crisis has hit the nation. They knew this was going to have a big impact not only on their personal day-to-day jobs, but also on their core customers’ businesses.