As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
As practices reopen and prepare for the next stage, planning, patient communication and marketing will be more critical than ever. In a new four-part webinar series, we will share insights, best practices and action steps to support you on your reopen and restore journey.
With most dental practices in the U.S. open for emergency care only, it can be easy to stress about the future of your practice. Amid the uncertainty, it’s important to remain optimistic and think of ways to turn the negatives into a positive. Imtiaz Manji, the co-founder and chairman of Spear Education, recently shared his ideas on how to navigate the coronavirus crisis and how dental practices can use this tough situation to improve their business and come back stronger.
Many dental practices across the country have postponed all elective procedures or are closed completely due to the coronavirus pandemic. With the uncertainty of the COVID-19 crisis, it’s important to remain positive, stay informed and look for opportunities to help you and your practice grow.
In general, dentists want to comply with OSHA regulations. After all, who would willingly risk the astronomical fines of up to $5K and more per incident per day? The problem is that many dentists struggle to understand the regulations and can mistakenly believe they are […]
Registration for the annual American Association of Dental Office Managers (AADOM) conference on September 19-20 in Orlando, Fla., is almost filled up! If you’ve been sitting on the fence about whether or not to attend, or you aren’t familiar with it, consider that this is […]
What is your mother’s maiden name? What is the name of your favorite pet? In what city were you born? What is your favorite sports team? You have likely been asked these questions before – and you willingly answer them without giving a thought to […]
Moisture is the nature of the human body – especially the oral cavity. And while we’ve developed products to restore and protect our natural teeth, we’ve mostly only been able to develop products that work in dry environments. Look at dental sealants for example. Traditional […]
For most of us, spring cleaning means getting rid of the clutter that’s built up over the year and doing some serious scrubbing. While we’re accustomed to organizing our homes every spring, why not also take this opportunity to address how you organize while at […]
Join us in April for the following events! Arkansas 4/4: Little Rock – Little Rock Annual Golf Event California 4/5: El Segundo – Eaglesoft User Group Meeting 4/11-4/13: Anaheim – California Dental Association 4/17: Roseville – OSHA Course 4/18: Sunnyvale – Planmeca Event 4/19: San Diego – Hygiene Dept. 101 Colorado 4/5: […]
During root canal preparation, you have two major goals: prevention of periradicular disease and the healing of any current infection. The first step in achieving this goal includes removing affected tissue from canals and creating adequate space within the canals to allow for necessary irrigation […]
Join us in March for the following events! Arizona 3/8: Phoenix – Equipment Maintenance Seminar California 3/6: El Segundo – Surgical Esthetics Course 3/7: Sunnyvale – Equipment Maintenance Event 3/15: Santa Barbara – Sirona Cone Beam Event 3/22: Santa Cruz – Eaglesoft User Group Florida […]
When a problem arises in your office or practice, your people often look to you to take action and provide a solution. And as a leader or manager, it is often expected that you resolve those problems promptly so that normal productivity resumes. For most […]
As U.S.-based dental practitioners know, the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations require healthcare providers to train staff regularly on policies and procedures to safeguard patient information. HIPAA has been around for a while now, so most practices have some […]
Our Eaglesoft Practicing with the Masters webinar series has been around for awhile now and we have heard rave reviews! Through these webinars, we bring industry leaders to you, allowing you to gain insight, enhance your practice and earn AGD credits, all without leaving your […]
Are you a Facebook newbie or a seasoned Facebook marketer? Regardless, it seems everyone today wants to learn the fastest way to get more likes and grow their community. There are many methods to market your practice on Facebook—some can provide immediate results for you, […]
One of the most vital, if basic, elements of operating a successful practice is effective infection control. Infection control is right up there with “doors” in level of necessity to your practice. Each year, the Organization for Safety, Asepsis and Prevention (OSAP) holds an infection […]
At Patterson Dental, one of the ways we help you enhance the patient experience and practice lifestyle is through our array of publications such as Patterson Today and ONtarget. Each of our publications is designed to educate, inspire and help you save time and money. […]
I really can’t believe I’m already writing about End-of-Year (EOY) processing! It feels like only yesterday I started the Eaglesoft Tip of the Month and here I am, now posting my 12th and final post for 2012! The busy holiday season is in full swing […]
As readers of this blog know, we love to discuss how social media tools can improve the patient experience via social networking platforms. While social networking provides a new and intimate layer of service to patients, it also comes with unintended gotchas emanating from the […]
As a manager and a leader you need to make it a part of your daily routine to catch your team members or staff in the act of doing something right and then recognize them for it. Recognition is an essential form of feedback that […]
Is Facebook marketing beneficial for specialists as well? Absolutely. Specialty practices will often ask what they should post about … the answer is a blend of dental and social posts. Remember this is “social” marketing. As with any type of business in social media, it’s […]
What is the experience your practice provides your patients every time they step foot in your office? If you are like most of the dental practices Patterson partners with, you probably are in the process of updating the technology you have to offer more or […]
Here’s where you can find us in November. Be sure to come say hi; we’d love to chat with you! Arizona 11/11-11/16: Phoenix – Association of Military Surgeons of the United States National Event California 11/1: Huntington Beach – CEREC Software 4.0 11/1: Sunnyvale – […]
Engage, Educate, Encourage, Entertain Social media, this explosive sphere that fosters social interaction and helps businesses connect with prospects and customers, is long past the emergent stage. More than that, it’s safe to say that this interactive phenomenon that began to spread like wildfire sometime […]
To help small business owners grow, the government passed tax laws to promote that growth by accelerating tax reductions through deduction and depreciation opportunities. New equipment purchases can be either depreciated over their useful life, or expensed immediately under the IRS Section 179 tax code, […]
After Halloween, have you ever held a candy buy-back event for trick-or-treaters in your community? It’s a great way to: strengthen patient relationships promote better health garner publicity create a story that spreads, and give prospective new patients an opportunity to visit your practice and […]
*REMINDER* This Year’s Insurance Benefits Will Expire Soon! Dental insurance can be confusing for patients and providers alike. When I worked in a dental office, a majority of my time was spent communicating benefits to patients who needed help understanding their plan. Don’t assume your […]
Mistake #8 – Failing to Make the Tough Decisions As the leader of your business, there are many people counting on you. There are some problems that only you, as the leader, can solve, and they simply will not get better until you address them; […]
Here’s a list of some dental events we’ll be at in October. Be sure to come find us; we’d love to talk to you! Alabama 10/12: Birmingham – World Class Ceramic Solutions California 10/10: Long Beach – CEREC Software 4.0 10/18: San Francisco – American Dental […]