With the end of 2020 comes new lists, goals and ways to creatively end the year on a high note. Cassie Brehmer shares how connecting with patients who have unfinished treatment, getting ready for the rush between Christmas and New Year’s and finding ways to celebrate your staff will help close this year out on a positive note.
Everything You Need to Know for a Successful End of Year Process in Eaglesoft
As 2020 comes to an end, now is the time for dental practices to complete End of Year processing in Eaglesoft. Whether you are new to Eaglesoft or are a seasoned pro at using the practice management software, End of Year processing could bring questions to mind on the proper steps.
Making the Switch to Eaglesoft: Smart, Streamlined, Simple
Pam McDonald has spent more than three decades getting to know her patients, but even with strong internal dental processes the team built in place, change inevitably knocked on the door.
How to Build an Intentional, Resilient Work Culture
Learn how to set priorities and create processes to construct a workplace culture by design. By following the steps outlined in this article featuring Steven J. Anderson, you’ll be able to identify the key points your practice should follow in establishing and maintaining a successful and resilient work culture.
10 Things You COULD be Doing With Your Time…
It's 2018 and technology is quite literally all around us. In fact, it seems you can automate just about anything these days, from adjusting your belt to accommodate post-meal bloating to...
Amy Scoggins: An Inspired and Rewarding Career in Dentistry
From dental assisting to office administration, Amy Scoggins has incredible dental and customer service knowledge. Her dedication to her work, colleagues, and patients earned her a 2016 scholarship to the...
4 Actions That Create a Happier and More Successful Culture! Part I
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation,...
Outside-of-the-Box Benefits
Statistics show that most people do not leave their jobs because of pay or lack thereof. A perceived lack of value can cause team members to seek new opportunities if...
A Practice Focused on People, Friends and Community
For Office Manager Cyndi Hanna and the staff at Downtown Dental on 4th in Pasco, Wash., dentistry is about far more than clean teeth and healthy mouths – it’s about...
The Team that Learns Together … Succeeds Together!
Continuing education is a necessity for any dental practice. Are you reaping the benefits as a team? As an office manager, there is nothing more frustrating than when the doctor...
And the 2015 AADOM Scholarship Winners are…
As the Diamond Partner of the American Association of Dental Office Managers (AADOM), Patterson Dental is honored to announce the Annual Conference Scholarship winners. The Annual Conference, held August 28-30,...
Clock Watching
Time clock management, it’s one of the least desirable jobs as an office manager. Fortunately most team members understand the importance of clocking in and out responsibly. Unfortunately, there are...
Overcoming the Fear of Change
Have you had this experience? You come into work Monday morning and your doctor comes up to you and is so excited and says “I went to this class over...
An office manager with a vision
“So how do you put a geeky germophobe to good use? Make him office manager.” This is the introduction to Mike Cruz, Office Manager at Dee for Dentist Family &...
One Procedure, Unlimited Impact
Jennifer Canizaro, office manager at Endodontic Specialists in Metairie, La., says she sees lives change every day among her practice’s patients. Not bad for a practice that mainly deals with...
Gaining Time through Technology Implementation
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run...