Dental industry news, trends and information from Patterson Dental.
As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA and HIPAA regulations, documentation standards or other compliance-related issues. But how does a practice keep […]
It’s easy to understand why patients facing a tooth implant can be confused. There are so many things to consider. How is the implant placed? What are alternative treatments? How many appointments will I need? Things can seem to get complicated rather quickly. Patients need […]
It happens daily in dental practices everywhere. A patient is diagnosed and treated before fees and payment arrangements can be made, leaving the front office team member to discuss the patient’s charges after treatment. This may end well for many established patients who know the […]
If you’re an endodontist, you already have a big challenge facing you – patient anxiety. For a patient, when they hear the words “root canal”, a pang of fear may run through their body as they run through how awful and painful the experience could […]
When it comes to ensuring that a customer understands the value of an important investment in any business, oftentimes seeing is believing. Wise consumers like to educate themselves before proceeding with accepting goods or services, especially those that might be outside of their comfort zones. […]
In the business world, the words “problem” and “opportunity” are often used interchangeably. “Boy, we have a huge growth opportunity in this market” is often just a positive way of saying “Wow, OK, we haven’t done well here so far.” What often defines which word […]
As a dental professional, you know and understand the importance of good oral hygiene. You know the details of dental procedures and the importance of post-op care. Unfortunately, you and your team can not be with your patients 24/7 to see that they follow your […]
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run effortlessly with our Eaglesoft “brain”, which greatly reduces administrative time spent dealing with paper charts. […]
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with return envelopes waiting to be assembled for mailing by some unsuspecting hygienist, during “down time”, […]
This year marks the 100th year of the dental hygienist. When I look at the profession today, vs. what the profession was when I graduated from Northwestern University School of Dental Hygiene in 1976, I can hardly believe all the changes. White caps, white uniforms […]
We have another exciting update to CAESY Cloud – including a much requested new feature! Along with updated navigation and search features, you can now email presentations directly from CAESY Cloud to your patients. By simply clicking on the Link icon (seen below)you can select the […]
At Patterson, our innovative, practice-changing technologies are head-and-shoulders above anyone else in the industry. In part, that’s because we stand on our experience. Some of that experience comes from our roots in the 1800s, and some of it is from people like Michelle Anderson, technology […]
I have just returned from the AADPA meeting in Las Vegas where I spent several days talking to dental practices about the digital technologies that are available to them. A common question I heard was, “How do I get started?” or “What do I do […]
It’s like having a consultant at your side, readily available at a moment’s notice. With a single click of your mouse or tap on your mobile or tablet touchscreen, OnTrack’s Click to Consult function allows you and your entire team instant, anytime access to […]
Did you know that as a value-added feature, CAESY Printables are included with Eaglesoft? Even better? These take-home patient education materials for post-op and preventive care can be tied to service codes and printed automatically during a walkout in Eaglesoft! This feature has been available […]