Excellent dental patient communication relies equally on skilled front desk staff and streamlined operations. RevenueWell shares some front desk practices when handling patient communication over the phone or in-person for your dental practice.
The folks at Solutionreach have put together five tips and best practices to help ensure your patients not only get great patient engagement leading up to and after their appointment, but during the in-office visit as well.
The patient schedule is a focal point when creating and managing a patient-centered practice. If you want to create a strong, productive patient base that understands the urgency and value of their appointment, consider these nine tips when creating your patient-centered schedule.
Dr. Rice discusses four areas of your practice to improve on to increase productivity.
With dental emergencies – in particular cracked teeth – on the rise, we decided to ask David Rice, DDS, founder of igniteDDS to share his best approach for squeezing in dental emergencies during regular office hours and how to convert those emergencies into comprehensive care patients.
As dental care in the age of COVID-19 starts to feel routine again, many practice owners are looking for new ways to cut costs and run their offices more efficiently. In a new webinar series, you’ll learn how marketing and communication software solutions like Solutionreach and OperaDDS can help you kickstart your schedule and boost your patients’ return appointments with convenient, automated and measurable patient outreach tools.
Making sure patients are well informed of the importance of oral health before they even book their hygiene appointment can help curb anxiety or other barriers that may be preventing them from coming into the dental office. And with staff training on how to communicate key oral health messages with patients, the oral hygiene appointment can be the perfect way to build relationships and trust with patients.
The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
When COVID-19 limited dental care in the midwestern state to emergencies only, Megan Beuckens, DDS, knew she had to find new ways to extend her skills beyond the reach of her operatory.
Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.
As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.
Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.
With the coronavirus outbreak affecting dental practices all over the country, RevenueWell has highlighted six tools for communicating with patients to minimize the impact of the pandemic to your practice.
Whether right before patients come in for an appointment, while in the waiting room, when they’re in the chair, just after their appointment or in between visits, you should always be communicating.
Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.