Tag: patient communication

Patient Recall Marketing Webinar Series: Power Your Patient Comeback

As dental care in the age of COVID-19 starts to feel routine again, many practice owners are looking for new ways to cut costs and run their offices more efficiently. In a new webinar series, you’ll learn how marketing and communication software solutions like Solutionreach and OperaDDS can help you kickstart your schedule and boost your patients’ return appointments with convenient, automated and measurable patient outreach tools.

Educating Patients on the Importance of Oral Health and Routine Dental Care

Making sure patients are well informed of the importance of oral health before they even book their hygiene appointment can help curb anxiety or other barriers that may be preventing them from coming into the dental office. And with staff training on how to communicate key oral health messages with patients, the oral hygiene appointment can be the perfect way to build relationships and trust with patients.

The WHO Just Recommended the Delay of Routine Dental Care due to COVID-19. Now What?

Dentist in full PPE.

The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.

How One Dental Practice Found Success with Teledentistry Amid the Coronavirus Pandemic

Michael Cruz and Dee Dee Meevasin, DMD, were running critical business operations at full sprint when the COVID-19 pandemic arrived in Las Vegas, threatening to stop them in their tracks. The technology-forward dental practice found ways to remain operational when faced with taking emergency appointments only. Teledentistry from OperaDDS allowed for virtual consults, triaging and as a general screening and communication tool.

3 Steps to Create a Positive Patient Experience in the “New Normal”

Keeping patients updated with paperwork, reminders for their appointments and a list of what to expect when they get to the office will help ensure they keep their appointment. Here are three steps to create a positive patient experience and help make sure your schedule stays full and breaking appointments is a rarity.

Patient Messaging During COVID-19: Digital Communication Tools from Solutionreach

As part of its webinar series on supporting a new digital patient journey, Solutionreach recently shared some of the key areas of focus when communicating with patients during COVID-19. As patients look for a variety of up-to-date information, their healthcare provider could likely be their best source of trusted information.

Patients, Team and Office – What to Think About as You Look to Reopen Your Dental Practice

After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.

Social Distancing in Dentistry: HIPAA Compliance and Teledentistry Partners

Amid the coronavirus pandemic, many dentists have turned to teledentistry to stay connected with patients while practicing social distancing; providing consultation, evaluation and next step actions. But as with any new technology, teledentistry brings about new questions. Healthcare risk management and compliance expert, Linda Harvey, RDH, shares her expertise in assuring the teledentistry technology you choose for your practice is compliant with HIPAA rules and keeps the privacy and security of your patients intact.

Are You Equipped to Succeed? Patient Preferences Infographic

How do your patients prefer to receive communication such as appointment confirmations and reminders from you? Chances are the answer is not one-size-fits all…nor should it be in 2018! More than ever, consumers are demanding highly personalized experiences, and the smartest companies and brands deliver, […]

10 Stats That will 100% Convince You to Start Texting Your Patients

10 reasons to text your dental patients

“The customer is king.” “The customer is always right.” “When the customer comes first, the customer will last.” Every dental practice knows that putting the customer first is essential to both current success and future growth. But “putting the customer first” isn’t merely a task […]

A Realistic Guide for Talking to Your Patients About Teeth Whitening

a realistic guide for talking to patients about whitening

Your patients want to look and feel their best – which includes sporting beautiful pearly whites. That’s why offering teeth whitening services at your practice is a no-brainer since every patient is a good candidate for some form of whitening. But how do you break […]

How Much Does It Really Cost to Send a Laser Postcard?

How Much Does It Really Cost to Send a Laser Postcard?

Here at RevenueWell, we’ve helped thousands of dental offices eliminate the need to manually send letters and postcards for a host of common communications. From recalls and patient reactivation to birthday and holiday cards, an automated patient communication solution can really take over every step […]