As a result of the COVID-19 pandemic, many of RevenueWell’s customers were mandated to temporarily halt elective treatments and have cut back their schedules to only accept emergency appointments. To meet this demand, RevenueWell recently announced its newest feature, Virtual Visits. Learn about this new teledentistry solution.
As the world moves toward digital operations, it’s time to start considering what life in paperless dental offices will look like. Be it electronic forms or a patient portal, dental practices are finding more ways to engage with patients, sans-paper.
Patients who are engaged with their providers value dentistry more and are more willing to commit to case acceptance. With engagement and education, patients begin to see the importance of oral health. Here are a few tools for improving patient engagement.
Evaluating new dental office phone systems can be daunting, thanks to advancements in technology. Here are some terms and features to look for when your practice is in the market for a new phone.
As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA and HIPAA regulations, documentation standards or other compliance-related issues. But how does a practice keep […]
How do your patients prefer to receive communication such as appointment confirmations and reminders from you? Chances are the answer is not one-size-fits all…nor should it be in 2018! More than ever, consumers are demanding highly personalized experiences, and the smartest companies and brands deliver, […]
It’s 2018 and technology is quite literally all around us. In fact, it seems you can automate just about anything these days, from adjusting your belt to accommodate post-meal bloating to dispensing a perfectly portioned glass of wine or a segment of dental floss. While some […]
“The customer is king.” “The customer is always right.” “When the customer comes first, the customer will last.” Every dental practice knows that putting the customer first is essential to both current success and future growth. But “putting the customer first” isn’t merely a task […]
In the dental world, it’s the little things that keep your patients coming back cleaning after cleaning. Think of it like coming back home after college. Your mom makes your favorite foods, does your laundry, helps you with your finances, and gives you the best […]
Investments run deep in your practice: the best staff, the most efficient operations, and more advanced technology. If part of this effort involves CEREC, you understand patients aren’t the only beneficiaries of this amazing machine. Capitalizing on the profit potential of CEREC, however, means you’ve […]
All successful oral surgeries require an equilibrium of effort between practitioner and patient: excellent dentistry on your part, and an adherence to postoperative care instructions on the part of the patient. It’s likely you feel confident about your role in this equation … but how […]
Reactivation campaigns in disguise. That’s the real role of birthday and holiday cards. These twice-a-year wonders of reactivation have remained a mainstay of practice marketing for as long as we can remember because, historically, they’ve been effective at pulling in lapsed patients. But, not all […]
Did you know there are 35 million children between the ages of 5 and 18 who play organized sports in the U.S.? Did you also know the parents of those children spend upwards of 5 billion dollars annually on sports equipment? Want to tap into […]
Running a successful business is – quite literally – a numbers game. Not just one of dollars and cents, but also statistical trends that illuminate WHY your bottom line moves the way it does each year. Keeping track of these numbers can help you understand […]
Much has been written on this blog and all over the web about the benefits that social media can bring to your practice. It’s definitive – social media isn’t a fad. Too many of your patients use it (210 million a day for just Facebook) […]
Today, 4 out of 5 consumers say they give as much weight to an online review as they do a personal recommendation – which means, now more than ever, it’s become increasingly important to know what’s being said about you in the public domain. At […]
If your office is like most, your practice management system is home to several hundred dormant patients who haven’t stepped foot in your office for over 24 months. They’re your ghost patients, and the uncaptured revenue they represent is one of the biggest growth opportunities […]
Do you offer teeth whitening at your office? Of course you do; most dental offices do. But how much whitening do you actually perform every month? If you’re like most practices, probably not much. The main reason for this is you’re likely not proactive about […]
When Laura Hatch and her husband, dentist Anthony Hatch, opened the doors at their Maryland practice in 2003, they chose a rock and roll theme that has carried over to their new practice in San Diego – Scripps Rock Dental, which they opened in 2008. […]
Here at RevenueWell, we’ve helped thousands of dental offices eliminate the need to manually send letters and postcards for a host of common communications. From recalls and patient reactivation to birthday and holiday cards, an automated patient communication solution can really take over every step […]
In your practice today, there are dozens – if not hundreds – of patients with whom you hardly ever speak. They visit your office twice a year, say hello, sit through their prophy appointment and head back to school, home, or work, oblivious to the […]
Are you wondering what’s happening in social media today? What’s working – and what’s not? What are we seeing? According to Pew Internet Project’s research, 74% of online adults use social networking sites (up 7% from last year). For those of you still hoping social media would […]
When it comes to email marketing, many people put all their energy into the content of their email – and never give a second thought to the email’s subject line. That’s a terrible mistake, since all the gifted prose in the world won’t matter one […]
In the business world, the words “problem” and “opportunity” are often used interchangeably. “Boy, we have a huge growth opportunity in this market” is often just a positive way of saying “Wow, OK, we haven’t done well here so far.” What often defines which word […]
This post is a follow-up to one I originally posted in January 2013 titled Fee Schedules and Coverage Books. Please check it out if you haven’t done so already. It received a lot of positive feedback and numerous comments so I thought now would be the […]
If you’re a frequent “Off the Cusp” reader, you know we’re keen on the idea that effective patient communication is one of the easiest, most measurable and predictable ways to grow your practice. And if we’re talking easy and predictable, there’s one periodic topic of […]
We wrote recently about Content Marketing and the importance it plays in keeping patients educated, engaged and coming back to your practice for recommended treatment and maintenance. Here’s another critical point to adhere to when creating good content: it must be something your patients care […]
When it comes to AdWords, there’s a vast amount of written material both online and in book form that aims to educate you on best practices. You can read about keywords, offers, ad groupings and content networks until your head is ready to explode. But […]
Did you know that sports accidents reportedly account for 10 to 39 percent of all dental injuries in children? With an estimated 35 million children ages 5-18 playing organized sports, and parents spending upwards of $5 billion a year on their involvement (excluding gas and […]