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Year: 2013

Facebook for Dentists Engagement Idea #174 – Community Questions
Dental Practice Marketing Practice Growth Social Media

Facebook for Dentists Engagement Idea #174 – Community Questions

Jack Hadley Jack HadleyMay 13, 2013
Always on the lookout for fresh Facebook post ideas that elicit great engagement from your patients and prospective patients? Here’s an idea that seems to work every time. Think about...
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Dental Office Education Dental Products

New Research on Disposable Bib Clips and Infection Control

Dr. Fiona Collins Dr. Fiona CollinsMay 9, 2013
Keeping all patients, clinical and nonclinical personnel, and the community safe from harm has never been more important, or more in focus. Before, during and after treatment, patients trust their...
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Meetings, Meetings, Meetings
Dental Practice Management Human Resources

Meetings, Meetings, Meetings

Heather Colicchio Heather ColicchioMay 8, 2013
The typical dental office has several regular meetings that can help to keep the team on track. We hear from our members that as the staff gets bigger, the meetings...
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Creating, Attaching and Managing Post Procedure Notes
Dental Technology

Creating, Attaching and Managing Post Procedure Notes

Jenny Allen Jenny AllenMay 7, 2013
Is your office using Post Procedure Notes? If you are wondering what they are or why you would, this post is for you! Using Post Procedure Notes will not only...
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The #1 Reason Every Practice Needs Social Media – It’s Likely Not What You Think
Dental Practice Marketing Social Media

The #1 Reason Every Practice Needs Social Media – It’s Likely Not What You Think

Rita Zamora Rita ZamoraMay 6, 2013
What is the main reason you got on board with social media? Social media has mainly been seen as a marketing tool – a way to attract new patients. However,...
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Training New Employees
Dental Office Education Dental Practice Management Human Resources Practice Growth Practice Lifestyle Professional Development

Training New Employees

Heather Colicchio Heather ColicchioMay 3, 2013
New employees are typically hired and trained by office managers, yet managers are most often the busiest people in the office! We hear from our members often that this part...
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Explore Spear Education
Dental Office Education

Explore Spear Education

Suzanne Kump Suzanne KumpMay 1, 2013
The continuing education courses you select can have a powerful impact on quality of care, patient satisfaction and the success of your practice. That’s why Patterson Dental has partnered with...
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Sneak Peek at New Eaglesoft Release
Eaglesoft Patterson Technology Center

Sneak Peek at New Eaglesoft Release

Jana Berghoff Jana BerghoffApril 30, 2013
I’m proud to give you a sneak peek at one of the great new features from Eaglesoft 17 and Patterson Imaging 17 for release this summer: Dolphin 3D imaging tools will...
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The Value of a Simple Patient Newsletter
Dental Practice Management Dental Practice Marketing Practice Growth

The Value of a Simple Patient Newsletter

Alex Nozdrin Alex NozdrinApril 29, 2013
Unlike most people who blog on dental marketing and patient communications, I have (at least for the time being) a unique perspective on the subject. How so? Well, I’m the...
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Dental Office Education Dental Practice Management Practice Growth Practice Lifestyle

A Better Prepared Practice

Jennifer Hannon Jennifer HannonApril 26, 2013April 26, 2013
Editor’s Note: The following is an excerpt from Charlene White’s article “Activate Practice Proaction to Prevent a Panicked Reaction” in the current edition of The Wave. Read the full article...
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Patient Experience: How Telephone Skills Really Make a Difference
Dental Office Education Human Resources Patient Experience

Patient Experience: How Telephone Skills Really Make a Difference

Jennifer Thul Jennifer ThulApril 25, 2013
Have you ever heard the phrase “You can hear a smile”? These five words can play a big part in our telephone skills, especially when the day is not going...
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May Events
Industry Events

May Events

Sam Campbell Sam CampbellApril 24, 2013
Join us in May for the following events! California 5/9: Beverly Hills – Dr. LaSage Live CEREC Demo 5/10: Petaluma – Eaglesoft User Group Meeting 5/10: Valencia – Cone Beam...
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Upon Your Rep’s Next Visit
Dental Products

Upon Your Rep’s Next Visit

Mike Smurr Mike SmurrApril 24, 2013April 25, 2013
When your Patterson Dental representative stops in for their next visit, he or she likely will be carrying a small but savings-packed piece of paper. The What’s Hot Flyer contains...
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Efficient CEREC Appointments
CEREC Dental Practice Management Practice Growth Practice Lifestyle

Efficient CEREC Appointments

Mike Skramstad Mike SkramstadApril 23, 2013September 10, 2014
I’m often asked by new and seasoned CEREC users how to decrease their appointment times for a simple crown procedure. This question has a number of different solutions depending on...
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The Real Deal Gets Social
Industry Events Patterson Advantage

The Real Deal Gets Social

Suzanne Kump Suzanne KumpApril 22, 2013September 10, 2014
If you’ve been to a trade show you know the organized chaos they can be; there is simply so much to do and see it can be impossible to fit...
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Looking Back While Looking Ahead
Industry Events Partner Organizations Practice Lifestyle

Looking Back While Looking Ahead

Jennifer Gilbert Jennifer GilbertApril 19, 2013September 10, 2014
It’s an exciting time at Oral Health America, with staff members both looking back at the work we did last year in preparation for our annual report and preparing for...
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Dental Office Education Dental Products Patient Experience

The Difficult Issue of Moisture in Dentistry

Mike Smurr Mike SmurrApril 18, 2013September 10, 2014
Moisture is the nature of the human body – especially the oral cavity. And while we’ve developed products to restore and protect our natural teeth, we’ve mostly only been able...
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Dental Equipment Patient Experience Patterson Dental

The Future of Sterilization: SciCan G4 Series

Elliott Carson Elliott CarsonApril 17, 2013September 10, 2014
Dental sterilization has never been more important. It’s a responsibility based on trust that patients put in their dentist every time they step into their practice. And all of us...
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How to Measure Your Marketing Efforts
Dental Practice Marketing

How to Measure Your Marketing Efforts

Misty Clark Misty ClarkApril 15, 2013September 10, 2014
Lately I have seen many questions on message boards about how to measure marketing. Why is it difficult to measure? Why won’t anybody give straight answers as to expected results?...
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Dental Practice Management Dental Technology Patterson Technology Center

“Tech Support” Scams: Don’t Fall for a Fake Offer to Help

Adam Stone Adam StoneApril 10, 2013September 10, 2014
We’ve discussed online scams before on Off the Cusp, and this author is routinely amazed at the variety, creativity and temerity of the swindles bad guys pull off. Here is...
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The #1 Secret For “New Marketing” Success
Dental Practice Marketing Social Media

The #1 Secret For “New Marketing” Success

Jack Hadley Jack HadleyApril 8, 2013
The temptation in dental practice marketing is to always be looking for the latest, greatest tool or trick – the silver bullet that will attract herds of new patients, eliminate...
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Re-Introducing: Michelle Anderson
Patterson Dental

Re-Introducing: Michelle Anderson

Jana Berghoff Jana BerghoffApril 4, 2013November 11, 2013
At Patterson, our innovative, practice-changing technologies are head-and-shoulders above anyone else in the industry. In part, that’s because we stand on our experience. Some of that experience comes from our...
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A Team Huddle That Gets Rave Reviews or Another Boring Meeting?
Dental Practice Management Human Resources Practice Lifestyle

A Team Huddle That Gets Rave Reviews or Another Boring Meeting?

Shelly Short Shelly ShortApril 3, 2013April 4, 2013
Believe it or not, the difference between your team and a dream team is not far off. The key is perspective. With a few tweaks to your team huddle approach...
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Eaglesoft Tip of the Month: Using InContact for Enhanced Efficiency
Dental Practice Management Dental Technology Patterson Technology Center

Eaglesoft Tip of the Month: Using InContact for Enhanced Efficiency

Jenny Allen Jenny AllenApril 2, 2013
One of my favorite features, InContact is an interactive contact manager that makes keeping track of patients an effortless task. InContact allows you to store different groups of patients based...
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The State of Social Media in Dentistry: What’s Working and What’s Not
Dental Practice Marketing Social Media

The State of Social Media in Dentistry: What’s Working and What’s Not

Rita Zamora Rita ZamoraApril 1, 2013
Are you wondering what’s happening in social media today? What’s working – and not? What are we seeing? According to Pew Internet research, 67% of online adults use social networking sites. For...
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Spring Cleaning: Get Organized With One Simple Exercise!
Human Resources

Spring Cleaning: Get Organized With One Simple Exercise!

Mahlia Matsch Mahlia MatschMarch 28, 2013March 28, 2018
For most of us, spring cleaning means getting rid of the clutter that’s built up over the year and doing some serious scrubbing. While we’re accustomed to organizing our homes...
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April Events
Industry Events

April Events

Sam Campbell Sam CampbellMarch 27, 2013
Join us in April for the following events! Arkansas 4/4: Little Rock – Little Rock Annual Golf Event California 4/5: El Segundo – Eaglesoft User Group Meeting 4/11-4/13: Anaheim – California Dental Association 4/17:...
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A Great Time for Schick
Dental Products Patterson Technology Center

A Great Time for Schick

Steve Compau Steve CompauMarch 26, 2013March 27, 2013
With an amazing special offer extended through April 26, there is no better time to purchase Schick intraoral imaging products. This promotion is designed to make it more convenient than...
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Video Post-Op Instructions: An Effortless Personal Touch
Dental Practice Marketing Dental Technology Patient Experience Patterson Technology Center

Video Post-Op Instructions: An Effortless Personal Touch

Alex Nozdrin Alex NozdrinMarch 25, 2013March 25, 2013
At RevenueWell, we’re huge on helping our customers deliver a world-class patient experience every day. “Why,” you’d ask, “isn’t RevenueWell in the practice marketing business?” Yes, indeed. And as marketers,...
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Have you checked out 2min2x?
Partner Organizations Patient Education Practice Lifestyle

Have you checked out 2min2x?

Dave Misiak Dave MisiakMarch 22, 2013
Now launched and in full toothbrush-championing mode, the 2min2x campaign is spreading the word about children’s oral health. A campaign put together by the combined efforts of the Dental Trade...
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