“More Than a Routine Check-Up” With a focus on oral systemic health, this Ohio dentist sees the mouth as a window to the rest of the body. Dr. Shelley Shults of Powell Dental Group in Ohio As the initials following her name indicate, Shelley […]
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The Power to Change Lives: Krista Smith of Powell Dental Group
“Working Together to Make a Difference” Krista Smith, pictured with her mother, Dr. Shelley Shults Over the course of the past 15 years, Office Manager Krista Smith and her mother, Dr. Shelley Shults, have been inseparable. At Powell Dental Group in Powell, Ohio, this […]
A Practice Focused on People, Friends and Community
For Office Manager Cyndi Hanna and the staff at Downtown Dental on 4th in Pasco, Wash., dentistry is about far more than clean teeth and healthy mouths – it’s about people, friends and community. After 29 years working as a dental hygienist, Hanna transitioned to […]
Finding work-life balance
Doctors Steven Ozer and Anne Norris-Ozer built their thriving Manhattan Beach, Calif., dental practice, Beach Teeth, while raising three sons who are now ages 22, 24 and 26. When their first son was just six months old, the Ozers hired a consultant to help with […]
Interview with Dr. Morris – Being an Endodontist
Being an endodontist is no easy task, especially when you consider that one of the big challenges is breaking down the perception that a lot of patients have of what their visit is going to be like. As Dr. Garrett Morris, endodontist in Metairie, La., explains […]
The Art of Dentistry at Scripps Rock Dental
“I’m a big rock and roll fan and have been since I was young,” said Anthony Hatch, DDS, who has decked out his San Diego practice with rock and roll memorabilia. “My first concert was Ratt, who I went to see when I was 15.” […]
Practice management rolls smoothly at Scripps Rock Dental
When Laura Hatch and her husband, dentist Anthony Hatch, opened the doors at their Maryland practice in 2003, they chose a rock and roll theme that has carried over to their new practice in San Diego – Scripps Rock Dental, which they opened in 2008. […]
Opening your own practice – what you need to know
Dee Dee Meevasin, DMD, has learned a lot from her mentor, Dr. James Saycich, her dentist since she was a child. Dr. Saycich inspired her to go into dentistry while she worked as his assistant in high school. After graduating from the University of Las […]
An office manager with a vision
“So how do you put a geeky germophobe to good use? Make him office manager.” This is the introduction to Mike Cruz, Office Manager at Dee for Dentist Family & Cosmetic Dental Care, on the practice website. Each team member is featured on the site […]
Connecting with a community through dentistry
For Peter J. Repole, DMD, and his wife, Mary, the coastal town of Eastport, Maine became a beloved vacation destination because of its breathtaking natural beauty and small town atmosphere. The couple visited frequently from their home in northern Virginia, where they owned a successful […]
Advanced technology attracts associate to rural practice
When Dr. William Shattuck graduated from the dental program at the University of Texas at Houston in 2012, he had narrowed his practice search down to three criteria. He wanted to work with staff members who had the knowledge and drive to make the treatment […]
CEREC and GALILEOS make a world of difference
By 2010 Rich Cooper, DDS, and his staff members had built West Loop Dental Associates, Ltd. into a thriving practice in the trendy West Loop neighborhood of Chicago, Ill. As much as he enjoyed helping patients, Dr. Cooper felt that the day-to-day tasks of dentistry […]
Updated office design and equipment eliminate headaches, and backaches
When Erin Roberts, DDS, purchased a dental office from a retiring dentist to open Healthy Smiles in Enid, Okla. in 2003, she had no idea what kind of challenges she would face with the outdated office and equipment. There was little room to move around, […]
How one dentist turned her small-town practice into a big success
Kristen Burris, DDS, started her dental practice in Shattuck, Oklahoma, more than 20 years ago after she and her husband bought a cattle ranch and moved across the state. Although she was excited about the possibilities, Burris says that fear set in when she realized […]
Easing Patients’ Minds, Then Their Pain
Dr. Garrett Morris has two words working against him before patients ever set foot in his practice: “root canal.” Dr. Morris, of Endodontic Specialists in Metairie, La., said there’s a stigma attached to root canals that makes patients apprehensive and fearful, and he sees it […]
One Procedure, Unlimited Impact
Jennifer Canizaro, office manager at Endodontic Specialists in Metairie, La., says she sees lives change every day among her practice’s patients. Not bad for a practice that mainly deals with a single procedure. Of course, as Jennifer notes, there are many, many differences among the […]
Comfort’s Role in the Ideal Patient Experience
For Nicole Mathewson, the patient experience starts with comfort. Nicole, office manager at Hadfield Dental Care in Lehi, Utah, sees many patients who approach visits to the dentist with some level of anxiety. Making them comfortable has been a focus at Hadfield Dental, and it’s […]
The Sum of All Parts in Patient Experience
There are many factors that contribute to a patient’s comfort level with their dentist. Added up, these factors can make a world of difference for a practice. Nicole Mathewson, office manager at Hadfield Dental Care in Lehi, Utah, and her fellow staff members work to […]
Working to achieve a common goal
When was the last time you sat down with your dental team and talked about the purpose of dentistry? Was it your last team meeting? Maybe at an annual planning session? If you’ve never conducted a joint exercise in drafting your practice’s mission statement, now […]